William Masden
Muscatine,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Production Sup
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Zachry</span> Industrial
Muscatine, IA
07.2022 - 03.2024
- Managed a team of over 20 employees, overseeing efficient and precise task completion.
- Conducted training sessions for new employees on production processes and procedures.
- Partnered with the management team to devise effective strategies for enhancing productivity in the production area.
- Enforced safety regulations to maintain compliance in the production area.
- Assessed employee performance through regular reviews, pinpointing avenues for enhancement.
- Resolved any conflicts between employees in a professional manner.
- Provided feedback and guidance for personnel's job performance and development plans.
- Evaluated and resolved performance issues for individual employees, leading to enhanced productivity.
- Assisted in implementing measures to prevent on-the-job accidents.
- Enforced company policies, provided guidance to coworkers, and facilitated the training of new staff.
- Effectively assigned tasks to multiple staff members, ensuring optimal work performance.
- Maintained accurate records of employees' attendance and working hours for precise billable cycle calculations.
- Collaborated with both management and subordinates to effectively address and resolve issues or concerns.
- Identified and assessed talented individuals for promotion consideration.
Production Technician
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Zachry</span> Industrial
Muscatine, IA
07.2018 - 07.2022
- Performed regular maintenance on production machinery and equipment.
- Identified potential areas of improvement within existing processes and recommended solutions accordingly.
- Provided technical support for troubleshooting issues related to production machinery.
- Adhered strictly to established policies, procedures, protocols and safety guidelines at all times.
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Performed quality control checks on products to ensure compliance with standards.
- Assisted in the set-up and operation of production equipment.
- Reported any nonconformities or discrepancies in product quality to supervisors.
- Trained new personnel in operating procedures for various pieces of production equipment.
- Recorded daily production data into an electronic database system for tracking purposes.
- Operated and maintained production equipment to ensure efficient workflow and meet production targets.
- Safely operated forklift to transport materials around facility.
Terminal Agency Coordinator
Scotland County Sheriff’s Office
Memphis, MO
12.2013 - 07.2018
- Monitored multiple radio frequencies for incoming calls, dispatched personnel and equipment as needed.
- Ensured accuracy of data entered into CAD system for tracking purposes.
- Gathered information from callers quickly and accurately using active listening skills.
- Attended training sessions as required to maintain proficiency in job duties and stay up-to-date on new policies and procedures.
- Prioritized incoming calls based on severity of situation.
- Utilized a computer aided dispatch system to enter data accurately into the database.
- Answered emergency calls from the public and assessed the situation to determine the appropriate response.
- Coordinated with other agencies such as police, fire, ambulance services in order to provide assistance during an emergency.
- Maintained accurate records of all calls received, including time and nature of incident reported.
- Assisted co-workers when additional help was needed during busy times.
- Communicated effectively with individuals in stressful situations while keeping calm and composed demeanor.
- Managed multiple tasks simultaneously while remaining focused under pressure.
- Informed supervisors of any unusual events or incidents that occurred during shift operations.
Education
Scotland County R1 High School
05-2012
Skills
- Forklift Certified
- CPR Certification
- Workflow Optimization
- Equipment Troubleshooting
- Equipment Operation
- Product Packaging
- Product Inspection
- Teamwork and Collaboration
- Training and mentoring
Timeline
Production Sup
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Zachry</span> Industrial
07.2022 - 03.2024
Production Technician
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Zachry</span> Industrial
07.2018 - 07.2022
Terminal Agency Coordinator
Scotland County Sheriff’s Office
12.2013 - 07.2018
Scotland County R1 High School
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