Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

William Mason

Bargersville

Summary

Dynamic Quality Specialist with a proven track record excelling in project management and team leadership. Spearheaded Lean Transformation initiatives, enhancing operational efficiency and customer satisfaction. Skilled in data analysis and preventive actions, fostering a culture of continuous improvement and collaboration across departments.

As quality professional with focus on delivering high standards, effective in improving processes and ensuring product integrity. Known for strong team collaboration and adaptability to changing needs. Expertise in quality management systems and root cause analysis, with reliable and results-oriented approach.

Experienced with quality management systems, ensuring adherence to industry standards and regulations. Utilizes problem-solving skills to identify and address quality issues promptly. Strong understanding of process optimization techniques to enhance product consistency and reliability.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Quality Specialist

Mayo Clinic
07.2022 - Current

Delivered strategic and operational Business Consulting Services for Facilities Management focused primarily on Lean Transformation, Efficiency, and Compliance.


Managed Facilities Operations transformation into Facilities Management (i.e. manage the Lean and Cultural Transformation Objective and any/all associated Projects) fostering and nurturing Facilities into a Lean based culture.


Conducted qualitative and quantitative analysis in support of the development and delivery of strategic planning, performance management, and/or program evaluation.


Applied business process transformation, quality improvement and systems engineering methodologies. Candidate will participate in a collaborative team environment, lead project teams through complex and ambiguous situations, develop timely solutions that effectively address business need, serve as a catalyst for change, and interact and maintain relationships with all levels of staff, including senior-level executives.


Accountable to manage project with approved scope, schedule and budget. Identifies, translates and applies pre-defined best practices on assigned projects.


Directed and coordinated all aspects of project including other assigned resources (personnel, tools, etc.).


Focus was on improving and refining processes.


Responsible for data analysis, development of findings and recommendations, and presentation including solution/deliverable, development, and coordinating deployment of deliverables.


Participated in development and implementation of improvement strategy Facilitates/Coaches improvement efforts to support Lean Transformation Develops and performs training related to improvement concepts.

Quality Control Staff Engineer

Hormel Foods Corp
04.2013 - 06.2022
  • Ensured compliance with regulatory requirements by diligently reviewing documentation and implementing necessary modifications.
  • Enhanced product quality through rigorous testing procedures, identifying defects and proposing corrective actions.
  • Conducted thorough analyses of existing systems to identify areas for improvement and recommend viable upgrades.
  • Designed and implemented quality control processes to facilitate customer satisfaction.
  • Trained and mentored junior engineers, providing guidance and direction.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
  • Collaborated with other departments to facilitate successful project completion.
  • Audited Hormel and third party production facilities for compliance to food safety, food quality, and customer product requirements.

Quality Control Manager

Hormel Foods
02.2003 - 04.2013
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
  • Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
  • Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
  • Established a system for tracking non-conformances, facilitating quick resolution and preventing future occurrences.
  • Initiated corrective actions when necessary, addressing product or process issues promptly to minimize impact on operations.
  • Conducted regular training sessions for staff to uphold and exceed quality standards.
  • Improved product reliability, conducting thorough testing and analysis on each batch.
  • Developed comprehensive training programs for new quality control team members, ensuring consistent performance across the board.
  • Supervised a diverse staff of Quality Control Supervisors, Technicians, and Laboratory personnel.

Quality Control Supervisor

Hormel Foods Corp
06.1999 - 02.2003
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
  • Maintained testing equipment in good working order to effectively quality control [Type] production lines.
  • Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
  • Developed comprehensive training materials to ensure consistent performance among team members.
  • Reviewed raw material specifications for alignment with company requirements, reducing instances of non-conformance in finished products.
  • Collaborated with cross-functional teams to address quality concerns and develop solutions proactively.

Education

MBA - Business Management

University of Phoenix
Tempe, AZ
05-2008

Bachelor of Science - Food Science

Purdue University
West Lafayette, IN
05-1999

Skills

  • Customer satisfaction
  • Documentation control
  • Product inspection
  • Preventive actions
  • Fishbone diagrams
  • Failure modes and effects analysis
  • Project management
  • Team leadership
  • Team collaboration
  • Data analysis

Accomplishments

Strong knowledge of core business consulting, processes and methodologies.


Proficient in use of office and project efficiency tools (MS Excel, Word, Access, and statistical packages, etc.).


Ability to gather and document project based functional user requirements knowledge.


Demonstrated use of process engineering implementation and execution methodologies and tools.


Ability to work both independently and as part of a team.


Strong oral and written communication and presentation skills.


Working knowledge of process improvement philosophies (Lean Management System -Leader Standard Work, Standard Work, Visual Management, and A3 Problem Solving), Plan Do Study Act (PDSA), Six Sigma and appropriate use of process improvement tools (e.g. Value Stream/Kaizen Event Facilitation, 5S).

Certification


  • Certified HACCP, Hormel Foods - (1999-2022)
  • SQF Certified, Hormel Foods (2010-2022)
  • Prosci Change Management Certified, Mayo Clinic, (2022-Current)

Timeline

Quality Specialist

Mayo Clinic
07.2022 - Current

Quality Control Staff Engineer

Hormel Foods Corp
04.2013 - 06.2022

Quality Control Manager

Hormel Foods
02.2003 - 04.2013

Quality Control Supervisor

Hormel Foods Corp
06.1999 - 02.2003

MBA - Business Management

University of Phoenix

Bachelor of Science - Food Science

Purdue University