Summary
Overview
Work History
Education
Skills
Timeline
Generic

WILLIAM MASSEY

BROKEN ARROW,OK

Summary

Independent Repair Tech adept at prioritizing tasks and following specified procedures. Experienced in operating heavy machinery and hand tools, including Pneumatic and electrical.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience

Work History

Repair Tech.

Jordan Automotive
Sand Springs, Ok.
06.2005 - Current
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Investigated and corrected mechanical problems with machinery such as cars and trucks.
  • Completed necessary repairs and took vehicles for test drives to verify soundness.
  • Performed routine oil changes, tire rotations and headlight/taillight installations.
  • Maintained inventory of repair supplies and ordered parts.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Adhered to established procedures for inspection of belts, drives and motors, performing needed maintenance.

Counter/Parts Specialist

O'Reilly Auto Parts
Broken Arrow, OK
02.2019 - 08.2020
  • Inspected parts for defects, removing damaged parts and replacing with new ones.
  • Conducted cash handling, credit card transactions and register closeout at end of business day.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and warranty issue.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Ordered parts for customers, repair shops and the commerical department for use in mobile services and off-road equipment.
  • Moved delivery parts to designated bays for deliveries using carts and hand trucks equipment while overseeing safety procedures.
  • Maintained extensive understanding of common problems and methods for repair.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Adhered to company guidelines for performance and compliance.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.
  • Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
  • Oversaw team of 2 or more employees.
  • Assisted customers in finding appropriate parts promptly.
  • Stocked and managed stock of parts.
  • Maintained clean and neat parts counter and sales floor.
  • Diagnosed malfunctions after looking at damaged unit in depth.
  • Delivered merchandise to business locations for use in prompt and timely repairs or direct sales.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.

Residential Maintenance and Repair

William's Warranty And Repair
Broken Arrow, OK
09.2003 - 06.2005
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.
  • Installed new locks, door handles and door closers.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.

Code Welder

Linde Process Plants LLC.
Tulsa, OK
02.1995 - 10.2002
  • Interpreted verbal and written instructions from work orders and welding blueprints.
  • Salvaged and rebuilt parts to achieve cost savings and reduce waste.
  • Set up and operated shielded metal arc and gas metal arc welding equipment.
  • Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
  • Welded in flat, horizontal, vertical and overhead positions.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Used MIG gun arc to melt and deposit metal from electrode to workpieces.
  • Examined structure and texture of parts to detect imperfections.
  • Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
  • Inspected welds and checked critical measurements to meet specifications.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Bolted, clamped and tack-welded parts to secure components prior to welding.
  • Welded parts using arc, gas-shielded arc, submerged arc and gas equipment.
  • Removed rough spots from work pieces with portable grinders, hand files and scrapers.
  • Chipped off excess weld, slag and spatter using hand tools.
  • Observed hydrostatic and dimension tolerance tests to evaluate weld quality and conformance to specifications.
  • Assembled structural forms such as boiler parts and pressure vessels.
  • Fabricated shop parts directly from blueprints.
  • Maintained correct arc length and movement speed to form specified fusion depth and bead.
  • Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc and shielded metal arc equipment.

Education

Associate of Arts - General Education

Tulsa Community College
Tulsa, OK
06.2019

Skills

  • Mechanical skills
  • Equipment maintenance proficiency
  • Safety and compliance
  • Problem-Solving
  • Dependable and Responsible
  • Critical Thinking
  • Organization and Time Management
  • Maintenance and Repair
  • Teamwork and Collaboration
  • Time Management

Timeline

Counter/Parts Specialist

O'Reilly Auto Parts
02.2019 - 08.2020

Repair Tech.

Jordan Automotive
06.2005 - Current

Residential Maintenance and Repair

William's Warranty And Repair
09.2003 - 06.2005

Code Welder

Linde Process Plants LLC.
02.1995 - 10.2002

Associate of Arts - General Education

Tulsa Community College

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