Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Mathews

Emmett,ID

Summary

Adept at delivering custom milling solutions and maintaining high safety standards, my tenure at Idaho Saw Service, Inc. honed my mechanical aptitude and troubleshooting skills. As a former owner-manager, I excel in client relations and operational efficiency, ensuring peak performance and customer satisfaction. My approach combines technical knowledge with a keen focus on results, driving continuous improvement and innovation. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

39
39
years of professional experience

Work History

Saw Filer Technician - Delivery

Apex Saw & Tool
12.2023 - 04.2024
  • Developed custom solutions for specific milling applications based on technical analysis and customer requirements.
  • Maintained a clean and organized work area, adhering to strict safety guidelines within the saw filing room.
  • Managed inventory levels for essential consumable items such as bandsaw blades, grinding wheels, and lubricants to ensure uninterrupted operations at the mill site.
  • Kept detailed records of all maintenance performed on each piece of equipment, promoting optimal performance levels.

Owner - Manager

Idaho Saw Service, Inc.
06.2004 - 11.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Service Manager - Technician

Idaho Freightliner - Transport Trailer
07.1996 - 05.2004
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.

Technician - Forman

Cummins, NW
04.1986 - 05.2004
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Technician

Howard Cooper Corp.
01.1985 - 04.1986
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Education

Associate of Science - Diesel Power Technology

Oregon Institute of Technology
Klamath Falls, OR
12.1984

High School Diploma -

Sandy Union High School
Sandy, OR
05.1982

Skills

  • Workplace Safety
  • Hand-tool proficiency
  • Machine Operation
  • Technical knowledge
  • Mechanical Aptitude
  • Troubleshooting and repair

Timeline

Saw Filer Technician - Delivery

Apex Saw & Tool
12.2023 - 04.2024

Owner - Manager

Idaho Saw Service, Inc.
06.2004 - 11.2022

Service Manager - Technician

Idaho Freightliner - Transport Trailer
07.1996 - 05.2004

Technician - Forman

Cummins, NW
04.1986 - 05.2004

Technician

Howard Cooper Corp.
01.1985 - 04.1986

Associate of Science - Diesel Power Technology

Oregon Institute of Technology

High School Diploma -

Sandy Union High School
William Mathews