william matthews
Eau Claire
Summary
Dynamic Kitchen Manager with a proven track record at Happy Hollow Tavern, excelling in food safety and inventory management. Achieved significant waste reduction through effective inventory control and optimized staff scheduling, fostering a collaborative team environment. Committed to enhancing customer service and operational efficiency while ensuring compliance with health regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Happy Hollow Tavern
04.2024 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
General Manager
Applebee's
03.2022 - 04.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
General Manager
Buffalo Wild Wings
02.2020 - 03.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Education
General Studies -
Floyd E Kellam
Virginia Beach, VA06.1980
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Inventory control
- Waste reduction
- Ordering supplies
- Vendor relations
- Recipes and menu planning
Certification
Serv safe certified
Timeline
Kitchen Manager
Happy Hollow Tavern
04.2024 - Current
General Manager
Applebee's
03.2022 - 04.2024
General Manager
Buffalo Wild Wings
02.2020 - 03.2022
General Studies -
Floyd E Kellam
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