Monitored delivery status to ensure timely deliveries were made on schedule.
Provided support in handling day-to-day operational issues related to logistics and inventory management.
Oversaw return and exchange processes from customer to supplier.
Utilized logistics software to optimize supply chain processes and improve efficiency.
Worked effectively in team environments to make the workplace more productive.
Worked with cross-functional teams to achieve goals.
Operated equipment and machinery according to safety guidelines.
Managed inventory and supplies to ensure materials were available when needed.
Owner
Self-employeed
Naples, Greenville, South Carolina, Florida
12.1999 - 06.2023
Oversaw budgeting and financial management.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Implemented successful business strategies to increase revenue and target new markets.
Ensured compliance with local, state, and federal regulations.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
VP Northeast Division
RUAN Transportation Management Systems Inc.
Toledo, OH
06.1978 - 06.1998
Created sales volume reports to reflect overall business trends and business vertical trends.
Worked closely with clients to identify needs and challenges and provided solutions-oriented campaign themes.
Directed and coordinated products, services and sales activities.
Supported sales team members to drive growth and development.
Led team of sales professionals in all aspects of customer relationship management including prospecting, qualifying, negotiating, closing, pricing and account management.
Resolved customer complaints regarding sales and service.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Built strong relationships with partners to drive incremental revenue growth through joint solutions.
Coached, developed and motivated team to achieve revenue goals.
Developed and implemented strategic sales plans to increase revenue and market share.
Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Negotiated complex contracts with customers to maximize revenues while minimizing risk.
Education
Bachelor of Science - Finance
Indiana University, Bloomington
Bloomington, IN
06-1977
Skills
Inventory management procedures
Warehouse operations
Route optimization
Operational efficiency
Affiliations
5 great kids
I personally provide transportation services to recovering addicts
I help associates get to and from work
Accomplishments
Led Ruan Division in Sales and Profit, various years