Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William McClellan

Goodyear,AZ

Summary

Skilled Class A Driver with clean driving history and valid AZ license. Accustomed to daily routes with multiple stops. Coordinates smooth loading, unloading and load processing at each location. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Class A CDL Truck Driver

United Rentals
08.2023 - Current
  • Enhanced delivery efficiency by planning and executing optimal routes.
  • Maintained a high level of safety awareness with thorough pre-trip inspections and adherence to traffic laws.
  • Managed accurate documentation, including logbooks and bills of lading, guaranteeing regulatory compliance.
  • Provided excellent customer service during pick-ups and deliveries to maintain positive relationships with clients.
  • Secured cargo effectively for damage prevention and transportation safety.
  • Performed minor truck repairs on the road as necessary, minimizing downtime caused by mechanical issues.
  • Developed strong rapport with customers through punctuality, professionalism, and effective problem-solving skills during challenging circumstances.

Tow Truck Operator

E-Z Towing & Recovery
04.2021 - 08.2023
  • Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
  • Collaborated with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.
  • Increased client retention by providing exceptional customer service during difficult situations involving vehicle breakdowns or accidents.
  • Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
  • Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
  • Developed strong relationships with local auto repair shops, fostering mutually beneficial partnerships that expanded business opportunities for both parties.
  • Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.

Diesel Mechanic

Transpec Trucking
03.2018 - 02.2021
  • Improved customer satisfaction with thorough inspections, accurate diagnoses, and effective communication of repair needs.
  • Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
  • Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
  • Preserved fleet longevity through comprehensive overhauls of aging equipment as needed.
  • Provided exceptional customer service during consultations, addressing client concerns and ensuring their satisfaction throughout the repair process.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.

Owner/Diesel Mechanic

McClellan & Sons
02.2013 - 03.2018
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Education

High School Diploma -

Cabell Midland High School
Barboursville, WV
05.1997

Skills

  • Pretrip Inspections
  • Mechanical Troubleshooting
  • Logbook Maintenance
  • GPS Navigation
  • Vehicle Maintenance and Repair
  • Load securement knowledge
  • Mechanical Knowledge
  • Strong Work Ethic
  • Class a Commercial Driver's License
  • Clean MVR
  • Decision-making abilities
  • Route planning expertise

Certification

  • Class A CDL License - 04/23
  • Certified Forklift Operator, United Rentals
  • Certified Scissor Lift operator, United Rentals

Timeline

Class A CDL Truck Driver

United Rentals
08.2023 - Current

Tow Truck Operator

E-Z Towing & Recovery
04.2021 - 08.2023

Diesel Mechanic

Transpec Trucking
03.2018 - 02.2021

Owner/Diesel Mechanic

McClellan & Sons
02.2013 - 03.2018

High School Diploma -

Cabell Midland High School

Similar Profiles

CREATE PROFILE
William McClellan