Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

William McCracking

Charlotte,NC

Summary

Results-driven Manufacturing and Production Supervisor with over 18 years of experience leading high-performing teams in fast-paced, quality-focused environments. Proven track record in optimizing production workflows, improving operational efficiency, and enforcing safety and compliance standards. Skilled in team leadership, lean manufacturing principles, process improvement, and cross-functional collaboration. Adept at driving productivity through clear communication, strategic planning, and hands-on problem-solving. Committed to delivering quality products on time and within budget while fostering a culture of continuous improvement and accountability.

Overview

25
25
years of professional experience

Work History

Machine Operator

Niagara
05.2025 - Current

• Operated, monitored, and maintained production machinery—including palletizers, Filler, Labeler, Douglas, and injection molding.

• Conducted hourly inspections: completed quality, downtime, and machine reports; visually and physically inspected finished goods to detect defects.

• Ensured continuous raw material availability—caps, labels, cartons, trays, wraps, and hot-melt glue—to prevent production delays.

• Adhered strictly to safety protocols, Good Manufacturing Practices (GMP), and food safety standards.

• Maintained clean, organized production areas, recycled/baled plastic and cardboard, ground rejected bottles, and supported housekeeping.

Troubleshoot minor machine issues.

Team Leader

Carolina Beverage Group LLC
11.2024 - 02.2025

• Supervised daily production line operations, ensuring consistent workflow, efficiency, and compliance with quality and safety standards.

• Coordinated with supervisors and cross-functional teams to meet production targets and resolve bottlenecks.

• Trained, mentored, and supported team members on operational procedures, equipment handling, and safety protocols.

• Monitored inventory levels and raw material availability to avoid downtime and support continuous production.

• Conducted quality assurance checks to ensure products met company and customer specifications.

• Enforced compliance with Good Manufacturing Practices (GMP), SOPs, and OSHA safety regulations.

• Reported production data, downtime, and shift performance metrics to management for continuous improvement.

• Led team meetings to communicate daily goals, performance updates, and safety reminders.

• Supported maintenance teams with troubleshooting equipment issues to minimize disruptions.

Promoted a culture of accountability, teamwork, and high performance within the production crew

Team Leader

Coca-Cola Consolidated
12.2014 - 11.2024

•Supervised and motivated a team of 64 associates in daily warehouse/distribution/production operations to ensure safety, quality, and efficiency goals were met.

• Coordinated shift schedules, delegated tasks, and ensured team adherence to Standard Operating Procedures.

• Trained new employees on safety protocols, equipment operation, and company policies to ensure consistent performance and compliance.

• Monitored production metrics, inventory levels, and equipment functionality, escalating issues as needed to minimize downtime.

• Led daily team huddles to communicate goals, recognize achievements, and resolve operational challenges.

• Ensured compliance with all company, local, and federal safety and quality regulations (OSHA, GMP, HACCP).

• Collaborated with cross-functional teams in Quality, Maintenance, anf Inventory Control to drive continuous improvement initiatives.

• Reported performance data and issues to site management and recommended process improvements to increase productivity.

• Fostered a culture of accountability, teamwork, and operational excellence through consistent leadership and feedback.

Multifunctional Plant Operator

Coca-Cola Consolidated
07.2011 - 12.2014

• Operated and maintained various production line equipment, including fillers, cappers, labelers, palletizers, Douglas, and Riverwoods ensuring continuous and efficient operations.

• Provided shift coverage across multiple production areas, quickly adapting to different machine processes and work environments.

• Performed quality control checks and inspections to ensure product integrity and compliance with Coca-Cola Consolidated standards.

• Assisted with machine changeovers, sanitation, and routine maintenance to minimize downtime and maximize productivity.

• Followed Good Manufacturing Practices, safety regulations, and standard operating procedures to maintain a safe and clean work environment.

• Collaborated with team members and supervisors to meet production goals and resolve line issues in a timely manner.

• Documented production data, machine performance, and downtime accurately using production tracking systems.

• Trained new team members on equipment operation and safety procedures as needed.

Filler Operator

Coca-Cola Consolidated
02.2007 - 06.2011

• Operate and monitor high-speed bottling and canning equipment to ensure accurate filling and sealing of beverage products according to company standards.

• Perform routine quality checks including weight, fill levels, torque, and packaging integrity to maintain product consistency and safety.

• Set up, clean, and sanitize filler machinery and surrounding work areas in compliance with GMP and food safety regulations.

• Troubleshoot and resolve equipment issues promptly to minimize downtime and maintain production efficiency.

• Collaborate with maintenance and quality assurance teams to implement continuous improvement initiatives.

• Maintain accurate production records, including downtime, product changes, and batch documentation.

• Adhere strictly to safety protocols and procedures to ensure a safe working environment.

• Participate in team meetings and training sessions to support operational excellence and cross-functional skill development.

Supervisor

Bealer Wholesale
04.2000 - 07.2000

• Supervised daily warehouse operations including shipping, receiving, inventory control, and order fulfillment.
• Coordinated and led a team of 33 warehouse associates to ensure timely and accurate distribution of Budweiser products.
• Monitored inventory levels using warehouse management systems to reduce shrinkage and maintain stock accuracy.
• Enforced safety regulations and OSHA compliance, promoting a clean and injury-free work environment.
• Trained and mentored staff on standard operating procedures, equipment use and company policies.
• Worked closely with logistics,and transportation teams to ensure smooth product flow from warehouse to retail and distribution points.
• Conducted performance evaluations, addressed attendance or productivity issues, and developed improvement plans when needed.
• Supported and implemented continuous improvement initiatives including lean warehouse practices and 5S organization methods.
• Managed loading/unloading schedules and optimized labor resources during high-volume distribution periods.

Education

Harding P High
2001 Alleghany St, Charlotte, NC 28208

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Inventory control
  • Health and safety regulations
  • Mechanical troubleshooting
  • Written communication
  • Time management
  • Organizational skills
  • QC
  • Production timeline management
  • Changeover procedure knowledge
  • ISO 9001:2015

Accomplishments

    • Increased production output by 12% by optimizing workflow and eliminating bottlenecks.

    • Reduced machine downtime by 25% through preventive maintenance and process improvements.

    • Improved first-pass yield by 18% through better training and process control.

Timeline

Machine Operator

Niagara
05.2025 - Current

Team Leader

Carolina Beverage Group LLC
11.2024 - 02.2025

Team Leader

Coca-Cola Consolidated
12.2014 - 11.2024

Multifunctional Plant Operator

Coca-Cola Consolidated
07.2011 - 12.2014

Filler Operator

Coca-Cola Consolidated
02.2007 - 06.2011

Supervisor

Bealer Wholesale
04.2000 - 07.2000

Harding P High