Summary
Overview
Work History
Education
Skills
Websites
Timeline
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William McDowell

Atlanta,Georgia

Summary

I am a dedicated and versatile individual with experience both as an entrepreneur and as a front-of-house employee at Chick-fil-A. In my role at Chick-fil-A, I honed my customer service skills, ensuring positive dining experiences for patrons through attentive service, order accuracy, and a friendly demeanor. I developed strong communication skills while collaborating with team members to maintain efficient operations during busy shifts. Additionally, my experience as a small business owner equipped me with valuable skills in entrepreneurship, product development, inventory management, e-commerce, marketing, and customer relationship management. I am adept at adapting to new environments, problem-solving, and delivering exceptional results in fast-paced settings. My combined experiences have instilled in me a strong work ethic, attention to detail, and a commitment to exceeding expectations in all endeavors.

Overview

3
3
years of professional experience

Work History

Entrepreneur

Myself
03.2021 - Current
  • Founded and managed a successful business specializing in 3D printed sports card stands and top loader resale.
  • Conceptualized, designed, and manufactured sports card stands using 3D printing technology, ensuring high quality and market appeal.
  • Effectively managed inventory levels, ensuring sufficient stock of products to meet customer demand while minimizing excess inventory.
  • Established and maintained an online store, managed product listings, processed orders, and optimized website performance to drive sales.
  • Provided exceptional customer service, addressing inquiries, resolving issues, and cultivating strong relationships to foster customer loyalty and repeat business.
  • Sourced bulk supplies such as top loaders, negotiated pricing, managed supplier relationships, and facilitated timely delivery of products.
  • Leveraged Instagram and other social media platforms to showcase products, engage with followers, and cultivate a loyal customer base.
  • Budgeted and managed financial resources effectively, ensuring profitability and sustainable growth of the business.
  • Demonstrated flexibility and resourcefulness in navigating challenges, identifying opportunities, and implementing innovative solutions to achieve business objectives.

Front of House Employee

Chick-fil-A
04.2023 - 07.2023


  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Brewed coffee and tea and changed out drink station syrups.
  • Assisted with delivering food, filling beverages, and retrieving items for guests.
  • Accurately operated cash register to process customer payments.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

High School Diploma -

The McCallie School
Chattanooga, TN
05.2026

Skills

  • Cash Register Operations
  • Cleaning and organization
  • Team Player
  • Strong Work Ethic
  • Order Taking
  • Problem-Solving

Timeline

Front of House Employee

Chick-fil-A
04.2023 - 07.2023

Entrepreneur

Myself
03.2021 - Current

High School Diploma -

The McCallie School
William McDowell