William McElroy
Jackson,MS
Summary
Highly knowledgeable in automotive and machinery parts sales with background in managing inventory, providing customer service, and driving sales growth. Skilled in identifying client needs, recommending solutions, and facilitating transactions. Demonstrated ability to improve operational efficiency and enhance customer satisfaction through proactive service and effective communication. Successfully increased parts department revenue by fostering strong relationships with customers and vendors.
Overview
17
17
years of professional experience
Work History
Performance Parts Specialist
Camping World of Jackson
Jackson , MS
09.2016 - 11.2024
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Ordered or purchased supplies to maintain optimum inventory.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Responded to inquiries from internal staff members about part specifications or availability.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Networked to build client base and promote products to new and existing clients.
- Improved team member performance by devising and overseeing personalized strategies.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Processed returns, exchanges, and refunds in a timely manner.
- Provided customers with technical advice regarding parts information and availability.
- Collaborated with other members of sales team to reach targets.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Located and labeled parts to maintain organized inventory of stock.
Lead Gunyang Operator
Kasai North America, M-Tek
Madison, MS
11.2013 - 09.2016
- Separated products according to weight, grade and size of material to produce final product.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Learned and followed safety and emergency procedures.
- Used daily system logs to document production information, discussing issues with management.
- Monitored and adjusted machine operations as needed for quality assurance.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Set up and operated production machinery according to specific standards and protocols of company.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Met or exceeded target for on-time customer shipments.
- Inspected finished products to verify conformity to quality standards.
- Classified defects from finished orders for record tracking and statistics.
- Maintained production and quality documentation.
Inventory Control Specialist
Walmart
Madison, MS
08.2007 - 11.2013
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Reviewed shipping and received documents for accuracy.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Ensured compliance with industry regulations and standards regarding inventory management.
- Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Performed inventory cycle counting and identified discrepancies.
- Identified and resolved inventory problems, including damaged or lost items.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Transported items using equipment like forklifts and hand trucks.
- Pulled damaged and recalled products for return or disposal.
Education
High School Diploma -
Ridgeland High School
Ridgeland, MS05-2006
Some College (No Degree) - Business Administration And Management
Hinds Community College
Raymond, MSSkills
- Returns processing
- Parts identification
- Warranty administration
- Parts documentation
- Environmental awareness
- Cost reduction strategies
- Inventory management
- Problem-solving skills
- Verbal and written communication
- Invoice processing
- Improving customer satisfaction
- Customer education
- Forklift operation
- Proficient in Microsoft Office, Excel, etc
Timeline
Performance Parts Specialist
Camping World of Jackson
09.2016 - 11.2024
Lead Gunyang Operator
Kasai North America, M-Tek
11.2013 - 09.2016
Inventory Control Specialist
Walmart
08.2007 - 11.2013
High School Diploma -
Ridgeland High School
Some College (No Degree) - Business Administration And Management
Hinds Community College
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