William McFarland

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• Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.

Developed key operational initiatives to drive and maintain substantial business growth.

• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
• Spearheaded product line diversification to achieve 5% increase in revenue and penetrate wider markets.
• Prepared organization for forecasted demand levels through effective operational planning.
• Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
• Spearheaded initiatives to better target business metrics tracking and improve decision-making with real-time data.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
• Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
• Maintained effective staff and resource utilization rates to balance financial and operational obligations.
• Oversaw large-scale staff recruitment and development initiatives to keep workforce skilled and effective.
• Developed and implemented strategic updates to [Type] operations to solve issues affecting efficiency, profitability and production.
• Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels

• Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
• Increased company revenue $[Amount] through aggressive new market strategies.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
• Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.

• Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
• Increased company revenue $[Amount] through aggressive new market strategies.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Met dynamic needs by keeping internal systems scalable and highly responsive.

• Worked with medical teams, patients and families to implement effective treatment plans.
• Documented case notes daily and coordinated follow-up for seamless case management.
• Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• Completed psychosocial evaluations and needs assessments.
• Preserved and prepared reports and treatment records.
• Delivered social work services within various hospital departments.
• Explained medical care options to help families make informed healthcare decisions.
• Organized clinical documentation, treatment plans, and referrals.
• Coordinated individualized discharge plans to manage safe transition back into community and home environments.
• Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.

• Coordinated patient appointments and scheduling to promote optimal clinician productivity and patient satisfaction.
• Contacted insurance companies to verify coverage, deductibles and payments.
• Collaborated with team members to deliver quality health care to patients.
• Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
• Prepared patient charts by properly filing charts and transcribing pertinent information.
• Multitasked general office duties by answering multiple telephone lines, responding to emails and completing insurance forms.
• Communicated with patients, ensuring that medical information was kept private.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.