Summary
Overview
Work History
Education
Skills
Timeline
Generic

William McKnight

Lawrenceville,GA

Summary

Talented database engineer possessing in-depth knowledge of data manipulation techniques and computer programming paired with expertise in integrating and implementing new software packages and new products into system. Offering 10+ year background managing various aspects of development, design and application delivery. Tech-savvy and independent professional bringing outstanding communication and organizational abilities.

Overview

13
13
years of professional experience

Work History

Sr. Data Engineer

Walt Disney Parks & Resorts - Connected Products
Orlando, FL
07.2021 - Current
  • Served as the Scrum Master for two application teams under the Connected Products technology team (20 applications).
  • Managed inventory and Disney product fulfillment systems for multiple Disney MagicBand+ product streams
  • Assisted with release planning and coordinated efforts between multiple teams working on related projects.
  • Handled release planning for both domestic and international Disney park sites
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Identified risks associated with sprint goals and worked with the team to mitigate them.
  • Developed Python scripts for extracting data from web services API's and loading into databases.
  • Conducted data analysis using SQL and Python to derive insights and support decision-making processes.
  • Monitored data systems performance, identifying bottlenecks and implementing solutions to maintain system efficiency.
  • Conducted rigorous testing and validation of data pipelines to ensure accuracy and completeness of data.
  • Optimized SQL queries and database schemas for performance improvements in data retrieval operations.
  • Built complex reports utilizing multiple sources of information from different systems.
  • Developed tools and applications for monitoring data quality and integrity across all applications and databases.
  • Monitored system health and performance metrics to ensure smooth functioning of the system.
  • Performed advanced analytics on structured and unstructured data using SQL, Python, R.
  • Collaborated with engineers to develop solutions for complex mechanical problems.
  • Coordinated with vendors regarding delivery schedules for new Disney MagicBand+ product and existing Disney park media.
  • Developed detailed architectures based on customer requirements while ensuring compliance with company guidelines and industry standards.
  • Reviewed existing systems and identified areas of improvement in terms of scalability, performance, security, reliability.
  • Analyzed customer requirements to develop software architecture designs that met their needs.
  • Participated in code reviews with team members from different departments such as QA engineers or product managers.

Agile Scrum Master/Operations Supply Chain Manager

Accenture - WDPR Experience Development
Orlando, FL
01.2015 - 07.2021
  • Monitored and facilitated scrum processes and team meetings for The Walt Disney World MagicBand system development.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
  • Oversaw a team of 10 to 12 (on-site and off-site), project milestone completion and quality of work performed.
  • Served as technical resource to initiate and improve processes related to Disney MagicBand guest and location fulfillment.
  • Procured software, hardware and infrastructure required to meet program demands.
  • Provided client leadership detailed input and solutions to the overall architecture of several revenue generating projects.
  • Delivered 3+ large scale projects per year with consistent record of meeting timeline, scope and budget requirements.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Facilitated and enhanced company operations by handling all aspects of supply chain management, including procurement, logistics and recordkeeping.
  • Identified and rolled out both short- and long-term supply chain plans while optimizing procedures to decrease annual expenses.
  • Coordinated with vendor representatives to organize schedules, review specifications and meet quality goals.
  • Trained and mentored highly effective teams to meet corporate service standards.
  • Preformed application walkthrough with several testing teams and client teams to familiarize with the application changes
  • Documented identified defects using MyJira, Version One, and HP ALM to helped developers complete further testing and resolve issues.
  • Reviewed configuration files, logs and sections of code to complete debugging and locate breakdown sources.
  • Addressed and resolved technical concerns to comply with internal standards and regulatory requirements.
  • Assisted in the ongoing technical sustainment of the National Basketball Association (NBA) Playoff Bubble of 2020

Lead Software Test Engineer

Accenture - WDPR Everest
Orlando, FL
08.2013 - 12.2014
  • Led the MPT testing effort for two Walt Disney Company applications
  • Produced test scripts for new automated software testing rounds.
  • Tracked quality assurance metrics and liaised with internal teams.
  • Consulted with product owners and developers to fully understand intended features and functionality.
  • Verified that all automated testing related activities followed strict standards defined by company.
  • Communicated with developers and software engineers regarding non-compliance in existing code with updates to compilers and evolving standards of best practice in .NET, Java, and Python.
  • Performed application code deployments for all testing environments in Bamboo software
  • Provided corrections and final approval for TCERs/test scripts created by the testing team
  • Created sample test data for testing scenarios available in the test scripts
  • In charge of daily defect triage across teams
  • Led daily meeting with testing team to provide updates and discuss any blockers
  • Tasked with managing all Walt Disney World media for the testing environments
  • Worked with several client resources to obtain physical media and identifiers to fulfill media request
  • Participated in the weekly on-call schedule supporting production incidents
  • Helped to support real-time client issues in production
  • Instituted daily scrum calls with the offshore team to ensure testing remained unblocked and questions on new functionality were answered.
  • Effectively created a three step system of retesting our RTC problems to ensure all problems have been retested in regression and in the integrated environments prior to going to production.
  • Testing team closed 351 defects (108 sev1 or sev2) and the associated releases closed 128 production problems.
  • Placed 7 major releases and 6 hypercare releases into production.
  • Procured over 4+ million test media IDs for the Everest QA testing teams

Software Testing Engineer

Accenture - WDPR Pre-Sit Team
Orlando, FL
02.2012 - 07.2013
  • Raise defects in Quality Center for .NET, Java, and php applications
  • Perform integration test between various platforms
  • Create/Install new deployments for the SIT testing phase (.NET applications)
  • Triage integration defects to find root cause and solutions
  • Perform defect fixes on .NET applications
  • Perform web service and eventing test
  • Setup and maintain hardware/software for end to end performance testing
  • Serve as technical support for the Walt Disney World Be Our Guest restaurant launch
  • Closed all severity 1 and 2 defects for .NET, Java, and php applications(SIT pass1 and pass2)
  • Completed integration (SIT) testing phase in given timeframe
  • Perform demos for Client leads during end to end testing phase
  • Training new team members and multiple testing teams on the .NET Be Our Guest applications

TIBCO Developer

Concept Software & Services Inc.
Atlanta, GA
07.2011 - 12.2011
  • Worked in team environment to produce high-quality programs and applications for Mobile phone industry.
  • Developed database design
  • Configured database adapter for EMS messaging
  • Used TIBCO Active BusinessWorks to parse messaging into separate categories.
  • Coordinated with engineering teams to assess and optimize hardware and software interfaces.

Education

Bachelor of Science - General Science

Morehouse College
Atlanta, GA
12.2010

Bachelor of Science - Computer Engineering

North Carolina A & T State University
Greensboro, NC
12.2010

Skills

  • Scrum methodology
  • Contract development and management
  • Financial management and reporting
  • Systems and automation applications
  • Resource planning
  • Requirements gathering
  • Budget administration
  • Scope development
  • Data management
  • Automated and manual testing
  • Bug tracking
  • Web-based testing
  • Defect resolution
  • Test planning
  • HP ALM expertise
  • Python
  • MySQL knowledge
  • SQL (Structured Query Language)
  • Business Model Strategy
  • Business Process Design
  • Business Process Implementation
  • Functional Design
  • Agile ALM Tools
  • Agile Methods (ADM for Distributed Agile Development)
  • Agile Systems Integration
  • Agile Testing
  • Communications Technology
  • Data Analytics
  • Digital Supply chain management
  • Supply Chain & Operational Management
  • Java Message Service (JMS)
  • Quality Engineering Strategy and Planning
  • Retail Supply Chain Management
  • Sustainable Supply Chain Strategy
  • Test Data Management Implementation
  • Test Environment Management
  • Test Management
  • XML Schemas
  • Application Architectures
  • Customer Data Platform & Integration
  • Enterprise Application Integration (EAI)
  • Integration Architecture Implementation
  • Java Programming language
  • Supply Chain Execution
  • NET Programming Language
  • Embedded Programming Languages
  • Java Platform Language and Class Libraries
  • JDBC (Java Database Connectivity)
  • Microsoft SQL Server
  • Systems Integration Testing
  • Test Execution and Management
  • Testing Process and Quality Improvement
  • Shell scripting

Timeline

Sr. Data Engineer

Walt Disney Parks & Resorts - Connected Products
07.2021 - Current

Agile Scrum Master/Operations Supply Chain Manager

Accenture - WDPR Experience Development
01.2015 - 07.2021

Lead Software Test Engineer

Accenture - WDPR Everest
08.2013 - 12.2014

Software Testing Engineer

Accenture - WDPR Pre-Sit Team
02.2012 - 07.2013

TIBCO Developer

Concept Software & Services Inc.
07.2011 - 12.2011

Bachelor of Science - General Science

Morehouse College

Bachelor of Science - Computer Engineering

North Carolina A & T State University

Similar Profiles

  • Louis Fappiano

    Louis FappianoLouis Fappiano

    Inventory Control Clerk at Walt Disney Parks and ResortsInventory Control Clerk at Walt Disney Parks and Resorts

    View Profile
  • Matthew Futrell

    Matthew FutrellMatthew Futrell

    Attractions Cast Member at Walt Disney World Parks and ResortsAttractions Cast Member at Walt Disney World Parks and Resorts

    View Profile
  • James Catlett

    James CatlettJames Catlett

    Show Finisher at Walt Disney World Parks and ResortsShow Finisher at Walt Disney World Parks and Resorts

    View Profile
William McKnight