Detail oriented estimator with extensive experience in vehicle damage estimating. Strong in utilizing CCC1 and Mitchell software to deliver precise estimates while fostering teamwork flexibility and adaptability.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Estimator
Norman's Collision Plus
Abilene, TX
12.2025 - Current
Analyze vehicle damage to prepare accurate cost estimates for repairs.
Collaborate with technicians to determine necessary parts for replacement and labor times for effective repairs.
Utilize estimating software (CCC1 and Mitchell) to generate detailed estimates for insurance claims processing as well as customer pay estimates.
Negotiate with insurance adjusters to secure appropriate claim approvals.
General Manager
Caliber Collision
Abilene, TX
08.2025 - 11.2025
Oversaw daily operations ensuring efficient workflow and adherence to safety standards per OSHA regulations
Managed scheduling and productivity throughout shop to improve cycle times
Analyzed performance metrics to identify areas for operational enhancement
Estimator
Key City Collision
Abilene, TX
02.2024 - 07.2025
Analyzed vehicle damage to prepare accurate cost estimates for repair services.
Collaborated with technicians to determine necessary parts and labor for effective repairs.
Utilized estimating software to generate detailed reports for insurance claims processing.
Reviewed and updated pricing databases to ensure competitive and accurate estimates.
Mentored junior estimators in company processes and best practices, increasing the team''s overall effectiveness.
Auto Damage Adjuster
GEICO
Abilene, TX
01.2009 - 01.2024
Conducted thorough inspections of damaged vehicles to assess repair costs.
Negotiated total loss settlements with policyholders, ensuring fair compensation for vehicle values.
Mentored new adjusters when hired to enhance their processes and organization for inspections throughout their day within a 90 miles radius.
Maintained positive relationships with policyholders while providing excellent customer service throughout the claims process.
Evaluated and investigated claims to help determine liability and how we would move forward with the claim.
Kept current on insurance regulations, laws, policies and procedures.
Served multiple times within different states for Catastrophe duty for hail, flood, etc claims.
Education
High School Diploma -
Skills
Estimate preparation
Estimating software (CCC1 and Mitchell)
Cost control estimates
Multitasking Abilities
Organizational skills
Critical thinking
Active listening
Teamwork and collaboration
Adaptability and flexibility
Certification
Texas Adjusters License (currently on hold)
I-Car Gold certified
Chief Training Certification - Advanced Steering and Suspension Analysis
Chief Training Certification - Advanced Frame Analysis