Summary
Overview
Work History
Education
Skills
Timeline
Generic

William McWilliams

None Currently
South Bend,IN

Summary

Proven sales expertise and exceptional customer service skills honed at DC Meats, where I significantly enhanced customer satisfaction and loyalty through effective relationship-building and suggestive selling. Adept at multitasking and adapting to diverse groups, I excel in fast-paced environments consistently.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Managment position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Sales Associate

DC Meats
09.2021 - 10.2024
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Cashier

7-11 Convenience Store
06.2019 - 09.2021
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Lead Line Cook

The Oaken Bucket
02.2014 - 04.2019
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Grilled meats and seafood to customer specifications.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Received recognition for outstanding performance in maintaining a clean, organized workspace that met health department guidelines.

Education

High School Diploma -

Brandywine JR/SR High
Niles, MI
05.2001 -

Skills

Multi-tasking strength

Sales expertise

Excellent people skills

Reliable and punctual

Exceptional customer service

Adapt to diverse groups

Stock replenishment

Store maintenance

Operate cash registers

Timeline

Sales Associate

DC Meats
09.2021 - 10.2024

Cashier

7-11 Convenience Store
06.2019 - 09.2021

Lead Line Cook

The Oaken Bucket
02.2014 - 04.2019

High School Diploma -

Brandywine JR/SR High
05.2001 -

Similar Profiles

CREATE PROFILE
William McWilliamsNone Currently