Summary
Overview
Work History
Education
Skills
Accomplishments
Goals
Timeline
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William Melton

William Melton

Kernersville,NC

Summary

  • Responsible for implementing programs in multiple companies that aided in streamlining increased productivity, efficiency, and overall profitability.
  • Effectively remaining objective while collaboratively problem-solving with diverse individuals.
  • Successfully maintains organization regarding processes, training programs, and travel coordination for optimized fluidity throughout daily operations.

Overview

14
14
years of professional experience

Work History

Productivity and Efficiency Coordinator

Averitt Express
07.2021 - Current
  • Communication with executive team, RVPs, service center directors, operations leaders, and front-line leaders
  • Supports 36 buildings in seven states with tracking performance and supplying hands on coaching for continuous operational improvement
  • Supplies strategic improvement plans for all areas of outbound/relay/linehaul operations
  • Conducts service center visits to bring awareness of issues and/or positive areas that deserve praise (Traveling 50% of the year)
  • Identify trends on ABI for misroute cost and provide a plan to reduce
  • Review relay Tonnage in each service center and see if we are staying current
  • Look for customer issues that present challenges and prohibit our ability to improve cube utilization
  • Review planning and meeting scheduled departures for outbound and relay
  • Group and individual hands-on coaching
  • Group and individual teams call meetings for coaching.

Front-Line Leader

Averitt Express
12.2018 - 07.2021
  • Exceeded safety standards with performance and coaching
  • Successfully led 3 of 5 LTL operations
  • Obtained building record for both bills per trailer and load average
  • Efficient time management
  • Coaching team members
  • Successful communication with service center director and operations leader
  • Helped support our W&R program with strong quality communication to the W&R representative on duty.

Lead-man

Averitt Express
01.2018 - 12.2018
  • Made sure to uphold all safety standards set
  • Supplied hands on coaching for team members
  • Helped support our W&R program
  • Responsible for all freight routing for the outbound operation
  • Led our team to follow scheduled cut times set by central
  • Followed instructions from leader on duty.

Dock Associate

Averitt Express
11.2017 - 01.2018
  • Operated in a safe manner
  • Quick learner
  • Always upheld company uniform standards
  • Produced one of the highest efficiency numbers across the building consistently
  • Team player attitude with extremely high drive to learn
  • Consistently supported Averitt company standards.

Warehouse Manager

Boar’s Head/Triad Deli Provisions
08.2014 - 12.2017
  • Maintained inventory control, performance records, daily communication with owner, and team members
  • Placed weekly orders to provide supplies for the following weeks’ orders, cold call sales, obtained over 30 new accounts within six months by selling our exceptional service, as well as quality of products.

Department Opener

Harris Teeter
06.2011 - 08.2014
  • Set up department inventory and supplies each morning
  • Followed strict timeline in preparation of food
  • Upheld exceptional customer service communication
  • Consistent daily up selling comparable products with each customer order
  • Followed all health department and OSHA guidelines.

Founder/CEO

Melton's Lawncare, LLC.
06.2010 - 05.2018
  • Owner at the age of 15, started with one yard from door-to-door sales within the first two days, implemented service contracts, perfected cold call sales tactics, communicated how competitive my service was regarding quality of service provided and rates compared to my competitors
  • Provided personal quality performance with each customer, sold company with over 200 service contracts and two crews, featured multiple times in local magazines.

Education

Bachelor of Science - Business Administration And Management

Liberty University
Lynchburg, VA
04.2027

High School Diploma -

Home School
Hartsville
05.2013

Skills

  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • Project Coordination
  • Discretion and Confidentiality
  • Document Management
  • Schedule Coordination
  • Scheduling and calendar management
  • Process Improvement
  • Strategic Planning
  • Meeting Coordination
  • Event Planning
  • Operations
  • Staff Training and Development
  • Goals and performance
  • Staff Supervision

Accomplishments

  • Designed and had a major part in creating the current Averitt Gravity Mentor Program
  • Owned two personal businesses by the age of 22

Goals

  • To become fully saturated and adopted into the culture of Foster Caviness
  • Maintain and exceed safety and operational standards
  • To become a great asset to the Foster Caviness team


Timeline

Productivity and Efficiency Coordinator

Averitt Express
07.2021 - Current

Front-Line Leader

Averitt Express
12.2018 - 07.2021

Lead-man

Averitt Express
01.2018 - 12.2018

Dock Associate

Averitt Express
11.2017 - 01.2018

Warehouse Manager

Boar’s Head/Triad Deli Provisions
08.2014 - 12.2017

Department Opener

Harris Teeter
06.2011 - 08.2014

Founder/CEO

Melton's Lawncare, LLC.
06.2010 - 05.2018

Bachelor of Science - Business Administration And Management

Liberty University

High School Diploma -

Home School
William Melton