Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Mendonca

Santa clara,Ca

Summary

  • Dedicated Maintenance Lead offering 12 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
  • Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
  • Reliable Maintenance Lead offering 12 years of experience overseeing maintenance and facility team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance schedules. Committed to reducing risks and promoting workplace safety through improved safety training.
  • Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
  • Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
  • Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
  • Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

18
18
years of professional experience

Work History

Maintenance Worker 2

City Of San Jose
02.2017 - Current
  • Supervised and implemented the maintenance of over 100 acres of grounds and Facilities for SJC Airport
  • Developed and implemented soil conservation and water management plans to optimize plant health and reduce water usage
  • Established and maintained detailed records of landscape maintenance activities
  • Created and implemented detailed plans for pruning, fertilizing, and watering of trees, shrubs and flowers
  • Coordinated with local agencies to ensure compliance with all environmental regulations
  • Developed and administered a budget for grounds maintenance
  • Supervised a team of groundskeepers and landscapers, providing training and guidance as needed
  • Oversee daily operations of grounds department and staff, ensuring all tasks are completed in a timely manner
  • Inspect grounds for potential hazards and perform necessary repairs and maintenance
  • Manage and coordinate the work of staff, contractors, and vendors
  • Ensure compliance with applicable safety regulations and procedures
  • Monitor and order supplies and materials as needed
  • Installed and repaired irrigation systems, including sprinkler heads, pipes, and other components
  • Monitored water quality and flow rates, adjusting systems as needed to meet irrigation requirements
  • Inspected and maintained irrigation systems on a regular basis to ensure proper functioning
  • Set up new irrigation systems, ensuring adherence to local and state regulations
  • Programmed irrigation systems to provide optimal water coverage for the job site
  • Developed and implemented watersaving strategies to reduce water usage
  • Troubleshot and repaired irrigation systems when needed, ensuring proper functioning
  • Investigated customer complaints, resolving issues with the irrigation system
  • Performed routine maintenance and cleaning of irrigation systems
  • Conducted detailed inspections of properties to identify conditions favorable to pest infestations
  • Provided regular updates on property treatments and pesticide use to clients
  • Prepared and maintained accurate records of treatments, including application dates, types of pesticides used, and application rates
  • Trained and advised personnel on proper pesticide usage and application
  • Developed and implemented safety protocols to ensure safe use of pesticides
  • Collaborated with other technicians to manage and resolve pest issues
  • Developed and implemented comprehensive facilities management strategy to ensure organizational efficiency and customer satisfaction
  • Responsible for daily operations of facilities management, including maintenance, repair and cleaning
  • Developed and managed budget to ensure costeffectiveness of operations
  • Coordinated with vendors for maintenance and repair services
  • Ensured compliance with safety and building codes
  • Developed and implemented policies and procedures for efficient facility management
  • Monitored and controlled inventory of building materials and supplies
  • Trained and supervised staff to ensure accurate and timely completion of tasks
  • Oversaw the installation of new plumbing systems in residential and commercial buildings
  • Performed inspections, maintenance, and repairs of existing plumbing systems
  • Resolved customer complaints in a timely and professional manner
  • Conducted regular inspections of existing infrastructure to ensure safety and functionality
  • Repaired water pipes, sewer lines, and other utility systems
  • Operated heavy machinery and equipment in a safe and efficient manner
  • Managed a team of inmates providing services to the community through an inmate work program
  • Developed a strategy to ensure that all inmates involved in the program were safe and secure
  • Monitored inmate activities and maintained a safe environment for their work program
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Repaired and replaced pumps, valves and motors.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Repaired plumbing systems, components, and equipment.
  • Selected type and size of piping required for each project.
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Read blueprints to determine appropriate materials and procedures for each project.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
  • Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.

Maintenance Worker 1

City Of San Jose
08.2014 - 02.2017
  • Responsible for general maintenance and repairs of buildings, grounds, and equipment
  • Conducted daily inspections of building and grounds to ensure safety and cleanliness
  • Performed minor electrical and plumbing repairs
  • Assisted in the installation, maintenance and repair of HVAC systems
  • Completed work orders, including painting, carpentry, and minor repairs
  • Performed routine preventive maintenance on equipment
  • Assisted with the installation and maintenance of fire safety equipment
  • Responded to emergency maintenance requests
  • Maintained records of maintenance tasks and supplies used
  • Followed safety and security procedures at all times

Maintenance assistant

City Of San Jose
12.2013 - 06.2014
  • Responsible for performing basic repairs and maintenance on residential and commercial properties
  • Performed general maintenance and repair work such as painting, plumbing, electrical, carpentry, and HVAC
  • Inspected and identified safety and maintenance issues and reported to management
  • Developed preventative maintenance programs and completed all tasks in a timely and efficient manner
  • Responded to emergency calls and completed onsite maintenance and repair work as needed
  • Assisted in the installation of new equipment and provided maintenance on existing equipment
  • Followed safety protocols and procedures to ensure a safe work environment
  • Utilized hand and power tools to perform maintenance tasks
  • Maintained records of materials used and services performed

Customer Assistant

Fresh And Easy
02.2012 - 11.2013
  • Assisted customers with inquiries and provided them with product and service information
  • Processed cash payments, credit/debit card payments, and check payments
  • Handled customer complaints and resolved customer disputes
  • Stocked shelves and restocked items as needed
  • Performed opening and closing duties such as counting money, opening and closing registers, and reconciling tills
  • Organized and maintained store displays to ensure an attractive and organized store
  • Maintained cleanliness of the store by cleaning shelves and floors, and dusting displays
  • Provided excellent customer service in a busy retail setting
  • Maintained a professional and friendly attitude while interacting with customers
  • Followed all safety protocols while handling money and operating the register
  • Oversee daily operations of store, including scheduling, stock management, customer service, and cash handling
  • Train new employees on company policies and procedures
  • Ensure store compliance with all local, state, and federal regulations
  • Develop and maintain relationships with vendors and suppliers
  • Monitor and analyze store performance and recommend strategies for improvement

Loss Prevention

Wal-Mart
02.2009 - 09.2011
  • Successfully identified and apprehended shoplifters utilizing strong observational skills and security surveillance techniques
  • Developed and implemented loss prevention strategies to reduce shrinkage and increase profits
  • Conducted daily store checks for suspicious activities and reported findings to management
  • Monitored and monitored store entrances and exits to identify potential shoplifters
  • Assisted store personnel in resolving customer disputes and ensuring a safe shopping environment
  • Conducted investigations into losses and thefts, compiled evidence, and reported findings to proper authorities
  • Developed and maintained effective relationships with local law enforcement and security personnel
  • Enforced loss prevention and security standards for a premier retail store
  • Conducted investigations of internal and external theft incidents
  • Collaborated with store management and Law Enforcement to ensure security protocols were followed
  • Supervised and trained new Asset Protection Associates
  • Performed daily audits to detect discrepancies in inventory levels and pricing

Crew Leader

Conservation Corps
01.2007 - 11.2009
  • Actively collaborated with other CorpsMembers and staff to identify and develop creative solutions to environmental challenges
  • Constructed and maintained trails, bridges, and other structures while adhering to safety protocols
  • Developed and implemented environmental education and outreach activities for diverse audiences
  • Collected and analyzed data to track project progress and success
  • Demonstrated strong problemsolving and leadership skills in both individual and team settings
  • Assisted in the development and implementation of various service projects, such as trail restoration and habitat enhancement, tree planting, and water quality monitoring

Education

High School Diploma -

Wilson Adult Education
Santa Clara

Further Development -

Fred Pryor

QAC Training -

Certified Training Institute

Skills

  • Resourceful
  • Creative Thinker
  • Quick Learner
  • Dependable
  • QAC Certified Category B Landscape
  • Safety Conscious
  • Equipment installations and maintenance
  • Leadership and supervision

Timeline

Maintenance Worker 2

City Of San Jose
02.2017 - Current

Maintenance Worker 1

City Of San Jose
08.2014 - 02.2017

Maintenance assistant

City Of San Jose
12.2013 - 06.2014

Customer Assistant

Fresh And Easy
02.2012 - 11.2013

Loss Prevention

Wal-Mart
02.2009 - 09.2011

Crew Leader

Conservation Corps
01.2007 - 11.2009

High School Diploma -

Wilson Adult Education

Further Development -

Fred Pryor

QAC Training -

Certified Training Institute

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William Mendonca