William Michael Hearst
Leesburg,VA
Overview
4
4
years of professional experience
Work History
Summer Camp Leader
Loudoun County Parks and Recreation
Leesburg, VA
05.2023 - Current
- - Led activities for groups of children, ensuring safety, engagement, and fun.
- - Supervised staff and coordinated daily schedules for camp programs.
- - Developed leadership, responsibility, and conflict resolution skills.
Extern
Northrop Grumman
Falls Church, VA
05.2024 - 06.2024
- - Shadowed Financial Controller (POC: Kayla B) to gain insights into corporate finance and IT operations.
- - Observed integration of financial data with information systems for reporting and compliance.
- - Gained exposure to cybersecurity, systems management, and project coordination practices.
- - Strengthened understanding of corporate workflows and technical problem-solving.
Warehouse & Customer Support Associate
Hop and Wine Beverage Distributors
Sterling, VA
09.2022 - 04.2023
- - Supported logistics operations including order fulfillment and delivery coordination.
- - Assisted business clients with inquiries, ensuring timely and accurate service.
- - Gained exposure to supply chain and distribution processes.
Customer Service Representative
Domino’s Pizza
Leesburg, VA
05.2021 - 08.2022
- - Assisted customers with orders, concerns, and inquiries in a fast-paced environment.
- - Handled transactions accurately across cash and electronic payments.
- - Strengthened communication and multitasking skills under pressure.
Education
Bachelor of Business Administration - Computer Information Systems
James Madison University (JMU)
Harrisonburg, VA05.2028
Advanced Studies Diploma - undefined
Freedom High School
South Riding, VA01.2024
Skills
- SQL (queries, database management)
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Data Analysis & Reporting
- Project Management & Collaboration
- Problem-Solving & Conflict Resolution
- Flexibility
- Role modeling
- CPR training
- CPR certified
Websites
Timeline
Extern
Northrop Grumman
05.2024 - 06.2024
Summer Camp Leader
Loudoun County Parks and Recreation
05.2023 - Current
Warehouse & Customer Support Associate
Hop and Wine Beverage Distributors
09.2022 - 04.2023
Customer Service Representative
Domino’s Pizza
05.2021 - 08.2022
Advanced Studies Diploma - undefined
Freedom High School
Bachelor of Business Administration - Computer Information Systems
James Madison University (JMU)