Summary
Overview
Work History
Education
Skills
Interests
Timeline
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William Michael Warren

Mesa,AZ

Summary

SUMMARY OF QUALFICATIONS Hardworking and reliable housekeeper, adept at maintaining the cleanliness of the office premises and working in compliance with the health administration. Able to perform wide variety of cleaning duties, maintenance procedures and housekeeping services. Positive attitude | Motivated | Enthusiastic | Team Player Good time management – Willing to add hours to complete assigned work. Executed daily maintenance and cleaning procedures such as, vacuuming/, dusting furniture, window washing, floor/wall sweeping, mopping, restrooms sanitizing/cleaning and trash removal.

Environmental services professional with robust background in maintaining sanitary conditions in various settings. Proven ability to deliver high-quality cleaning and sanitation services with strong focus on teamwork and achieving consistent results. Reliable in adapting to changing needs and skilled in using cleaning equipment and chemicals safely.

Overview

31
31
years of professional experience

Work History

Environmental Services

St. Josephs Hospital and Medical Center
Phoenix
01.2025 - 01.2026
  • Environmental Services cleaned and disinfected a variety of hospital areas, rooms, restrooms along with office suites in the medical office buildings. Performed various housekeeping duties to maintain the hospital in a clean, orderly and sanitary condition. Where patient/family was involved, knowledge, skills and behavior were demonstrated appropriate to the age of the patient population served. For our nations veterans. Greeted patients and helped them to find their way when they could not find their appointment. Terminally cleaned hospice and infectious diseases rooms such as MRSA, C-Diff and TB and air bourne precautions, also changed curtains for patient rooms, brought linen, put away supplies and dump the trash
  • Continuously improved personal skills and knowledge in environmental services practices through training sessions, workshops, and other learning opportunities.

EVS Porter

Banner Health
Phoenix AZ
01.2018 - 01.2025
  • Make sure all janitors closets are stocked completely. Keep the supply cage organized and put away the supplies as needed. Stack the pallets by receiving and help keep the trash area clean daily. I put in work orders as needed for my areas. Change the battery is in the paper towel dispensers. I participated in the Banner recycling program by saving the cans collections bins and setting them aside including vacuum. Helped set up and clean the conference rooms. I also cleaned and disinfected a variety of areas, restrooms along with offices, cubicles and breakrooms. Performed various housekeeping duties to maintain the warehouse and offices in a clean, orderly and sanitary conditions
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Maintained cleanliness and sanitation standards throughout facility.
  • Operated cleaning equipment to ensure efficient operation of daily tasks.

Order Picker

Amazon Fulfillment Center
Shepherdsville, KY
01.2017 - 01.2018
  • Responsible for receiving orders, unloading deliveries and subsequently storing them in the warehouse. In charge of the quality control of goods and deliverables in the warehouse and ensuring that only undamaged products are sent out. Adept at the usage of scanners and bar code readers and employ them for an efficient inventory control in the warehouse. Responsible for maintaining a safe and clean work environment by keeping shelves and workstations neat, and complying with safety procedures, rules and warehouse maintenance regulations
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Environmental Services

Robley Rex VA Hospital
Louisville, KY
01.2016 - 01.2017
  • Environmental Services cleaned and disinfected a variety of hospital areas, rooms, restrooms along with office suites in the medical office buildings. Performed various housekeeping duties to maintain the hospital in a clean, orderly and sanitary condition. Where patient/family was involved, knowledge, skills and behavior were demonstrated appropriate to the age of the patient population served. For our nations veterans. Greeted patients and helped them to find their way when they could not find their appointment. Terminally cleaned hospice and infectious diseases rooms such as MRSA, C-Diff and TB and air bourne precautions

Environmental Services

Baptist Health Louisville
Louisville, KY
01.2015 - 01.2016
  • Environmental Services cleaned and disinfected a variety of hospital areas, rooms, restrooms along with office suites in the medical office buildings. Performed various housekeeping duties to maintain the hospital in a clean, orderly and sanitary condition. Where patient/family was involved, knowledge, skills and behavior were demonstrated appropriate to the age of the patient population served.
  • Evaluated overall performance of environmental services operations, identifying areas for improvement and implementing changes as needed to ensure continued success in maintaining a clean and safe facility environment.

Environmental Services

Kosair Children’s Hospital
Louisville, KY
01.2014 - 01.2015
  • Environmental Services cleaned and disinfected a variety of hospital areas, rooms, restrooms along with office suites in the medical office buildings. Performed various housekeeping duties to maintain the hospital in a clean, orderly and sanitary condition. Where patient/family was involved, knowledge, skills and behavior were demonstrated appropriate to the age of the patient population served. This does include children (newborn to 17 yrs) adults and/or elderly.

Food Service Specialist

U.S. Army
Ft. Knox, KY
01.2007 - 01.2012
  • Trained 10 food service personnel. Ensured stock rotation utilizing “First In, First Out” method. Inspected storage areas daily. Served 3 meals a day to over 200 of customers daily. Prepared and/or cooked menu items listed on the schedule according to standards and dibetc recipes. Adhered to sanitary standards in all food handling procedures. Ensured proper procedures, temperatures, and time periods were adhered to during food preparation; prepared supervisory and inspection functions including shift supervision over 3 of food service personnel. Ensured all menu choices were properly prepared and palatable through observation of preparation techniques and periodic sampling of items throughout preparation periods. Inspected all incoming subsistence to ensure freshness and quality of the food. Inspected storage areas daily to ensure proper handling and cleanliness standards were met or exceeded. Set up serving lines, garnished food items, and applied food protection and sanitation measures. Received and stored subsistence items. Performed general housekeeping duties. Operated, maintained, and cleaned kitchen equipment. Performed preventive maintenance on all types of kitchen equipment. Ensured availability of items and ingredients required for planned menus.

Culinary Specialist

U.S. Navy
San Diego, CA
01.2004 - 01.2007
  • Managed and operated 2 Navy dining facilities and living quarters established to feed and accommodate over 3,500 Navy personnel. Received, ordered, stored, and accounted for supplies. Set up and broke down serving lines. Prepared menus and ordered the quantities and types of food items. Operated kitchen and dining facilities. Maintained records for food supplies and financial budgets. Prepared all types of food according to standards and dietic recipes. Weighed, blended, and mixed food and beverages based on Master Recipes. Washed, peeled, diced, and cooked meats, vegetables, and starches. Observed, tested, stirred, and seasoned food being cooked, regulating temperatures as necessary. Prepared salads and desserts. Protected food and equipment during preparation to prevent contamination. Inspected all service areas prior to each meal period.
  • Developed and implemented meal plans for diverse dietary needs, ensuring nutritional standards are met.
  • Coordinated large-scale meal service operations during training exercises and special events, enhancing operational effectiveness.
  • Evaluated food quality and presentation, implementing improvements to elevate dining experiences for personnel.
  • Streamlined kitchen workflows by introducing new cooking methods, resulting in increased efficiency and reduced preparation time.

Medical Records Technicians and Appointment Scheduler

U.S. Navy
Key West, FL
09.1999 - 01.2004
  • Eliminated enormous backlog of patient records within the first month of being stationed there. Assembled documented procedures, daily patient logs, medical histories, insurance carrier information, visitation data and general patient medical historical data. Maintained adherence to release-of-information protocols and confidentiality guidelines. Answered phones in order to assist patients and staff with questions about their records and patient portal. Completed medical records releases including conventional faxes as well as electronic faxes. Adeptly managed a multi-line phone system and pleasantly greeted all patients. Assisted in the maintenance of medical charts and the electronic medical record. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information. Maintained strict patient and physician confidentiality. Dealt with patients and families concerning their medical records Catalog, file and purge records as needed.
  • Made average of 30 outbound and inbound calls per day.

Seaman

U.S. Navy
San Diego, CA
01.1995 - 01.2000
  • Repaired, maintained and stowed equipment in preparation for underway operations. Served as helmsman and lookout. Operated sound-powered telephone systems. Conducted security watches and patrols while in port and underway. Served as a member of damage control, emergency and security alert teams; participated in naval ceremonies. Transferred supplies from ship to ship at sea by taking part in underway replenishments. Performed all basic seamanship functions aboard ship that involved line or wire, and rigging used to secure the ship to a pier, mooring, or anchor. Lowered, raised, and launched lifesaving equipment including compasses, boats, and danger prevention.

Education

Health Information Technology

Jefferson Community and Technical College

Skills

  • Clinical services
  • Veteran support services
  • Environmental adaptability
  • Environmental sanitation
  • Custodial services

Interests

  • Avid Reader
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Watching Movies and TV Shows
  • Historical Exploration
  • Video Gaming

Timeline

Environmental Services

St. Josephs Hospital and Medical Center
01.2025 - 01.2026

EVS Porter

Banner Health
01.2018 - 01.2025

Order Picker

Amazon Fulfillment Center
01.2017 - 01.2018

Environmental Services

Robley Rex VA Hospital
01.2016 - 01.2017

Environmental Services

Baptist Health Louisville
01.2015 - 01.2016

Environmental Services

Kosair Children’s Hospital
01.2014 - 01.2015

Food Service Specialist

U.S. Army
01.2007 - 01.2012

Culinary Specialist

U.S. Navy
01.2004 - 01.2007

Medical Records Technicians and Appointment Scheduler

U.S. Navy
09.1999 - 01.2004

Seaman

U.S. Navy
01.1995 - 01.2000

Health Information Technology

Jefferson Community and Technical College
William Michael Warren