William Miller
Fairfax,VA
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Engineer
St james
Springfield
04.2023 - Current
- I served as an Engineer at St James, driving key projects from concept through completion.
- Led cross-functional teams to design, test, and implement robust engineering solutions, delivering a 15% reduction in cycle time and a 12% improvement in system reliability.
- I managed requirements analysis, risk assessments, and CAD-driven development, ensuring compliance with industry standards and safety protocols.
- Implemented data-driven maintenance strategies, reducing downtime by 20% and extending asset life.
- Partnered with stakeholders to translate business needs into actionable technical plans, delivering on-time, within-budget results while upholding quality and sustainability goals.
Shift lead
Einstein bagels
Springfield
05.2024 - 03.2025
- Oversaw daily operations as Shift Lead, ensuring quality control and exceptional guest experiences.
- I trained and supervised a team of associates, delegated tasks, and optimized task flow to reduce service times by 20%.
- I enforced safety and sanitation standards, resolved customer issues with confidence, and partnered with management to execute promotions and daily specials.
- Enforced safety and sanitation standards, resolved customer issues, and collaborated with management to execute promotions and daily specials.
- Led team to enhance staff morale and maintain consistency, improving overall store performance during peak hours.
Education
Diploma -
Skills
- Thermal Systems
- Process Optimization
- Project management
- Strategic Planning
- Decision Making
- Critical Thinking
- Collaboration
- Communication
Hobbies and Interests
All sports
Timeline
Shift lead
Einstein bagels
05.2024 - 03.2025
Engineer
St james
04.2023 - Current