William Milling
Holland Motor Express
Columbia,South Carolina
40
years of professional experience
Dedicated Combo Driver experienced in freight handling, vehicle operation, and cargo inspection. Achieved timely deliveries and high customer satisfaction through efficient route management and strict adherence to safety protocols. Focused on maintaining vehicle integrity and ensuring safe transport of cargo.
Work History
Combo Driver
9 Years- Secured freight during loading and unloading, ensuring safe transport and minimizing damage.
- Verified order accuracy against delivery documents, ensuring correct shipments.
- Operated motor vehicles in compliance with federal and state safety regulations.
- Adhered to company policies while handling cargo loading and unloading procedures.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Processed shipment documents for each load to support timely deliveries and accurate record-keeping.
- Operated pallet jack and forklift to efficiently load and unload products at distribution centers and route locations.
Computer Associate
10 Years 9 Months- Analyzed policy data to identify trends, improve accuracy, and strengthen operational efficiency.
- Managed policy administration workflows, ensuring accurate processing and timely updates across customer records.
- Reviewed policy documentation for completeness, correcting discrepancies and maintaining compliance with internal standards.
- Coordinated with cross-functional teams to resolve complex account issues and support service continuity.
- Resolved escalated inquiries with clear communication, maintaining client satisfaction and accurate case outcomes.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
Education
High School Diploma
Skills
Freight operations
Shipment documentation
Order auditing
Cargo assessment
Freight security
Motor vehicle operation
Basic vehicle maintenance
Physical stamina
Safety driving techniques
Pre-trip inspections
Defensive driving
Safe driving techniques
Safe driving
Time management
Customer service
Strong work ethic
Education and Training
other
Timeline
Combo Driver
Holland Motor Express
06.2014 - 06.2023Read More
Computer Associate
Policy Management Systems
06.1983 - 03.1994Read More
Dreher High School
High School Diploma
Read More