William Mitchell
North Olmsted,OH
Summary
Reliable team player who thrives on fast paced environment keeping the best interest of the company and customer 1st. I am very hard nosed and willing to move throughout the company’s workforce as needed. I have managed as few as 5 employee’s and as many as 200 employee’s and independent contractors with both having their unique rewards and challenges.
Experienced with operating complex machinery and maintaining production efficiency. Utilizes technical expertise to troubleshoot and resolve equipment issues swiftly. Knowledge of safety protocols ensures secure and productive work environment.
Overview
19
19
years of professional experience
Work History
Primary Operator Level 3 (1_PRI03) Back Ferrule
Swagelok
08.2022 - Current
- Operate all machines in back ferrule dept in addition to assisting and operating in the front ferrule dept when needed focusing on safety and the highest standards set forth.
- Fill in T.C. when needed
- Maintain a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assist in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provide on-the-job training to newly hired workers and team members.
- Collaborate with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Handle adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
PM Manager
Lantern Distribution Systems
02.2022 - 09.2022
- Manage nightly warehouse operations as it pertains to transportation of the supply chain with focus on cross dock management with a strong focus on safety and on time performance.
- Multiple duties include but are not limited to: administrative (heavy excel and ms applications) on a nightly basis.
- Motivate by leading by example.
- Training with focus on professional interactions with customers as well as fellow employee's, provide critical data based on the parameters set forth by the company standards.
- Conducted post-project evaluations to assess overall success and identify areas of improvement for future endeavors.
- Utilized data-driven approaches to monitor performance metrics and optimize resource allocation across multiple projects simultaneously.
3rd Shift Pick and Pack Supervisor
Amerimark Direct
10.2020 - 02.2022
- Manage day to day operations including but not limited to the following: manage 40 – 50 employees in the areas of product picking, packing, scanning, and shipping based on the criteria provided from previous shifts and company needs.
- Monitoring inventory and theft prevention.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Monitoring and instructing employee’s on benefits and the coordination of such based on start dates and enrollment dates.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Advise and monitor prevention of violent behavior both verbal and the use of controlled substances based on the company policy’s set forth following up with discipline up to and including termination when necessary.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Driver/Dispatcher
Betst Logistics
11.2019 - 10.2020
- Delivery driver of Amazon packages to residential and businesses with dispatching responsibilities managing driver issues regarding routing and package delivery.
#2 Assistant Mgr Building Materials / Mill Work
Menards
04.2019 - 10.2019
- Managing current accounts both commercial and individual with customer service, service, payroll, inventory, and scheduling being top priority.
State Area Manager
Cleveland Plain Dealer
11.2014 - 04.2019
- Manage delivery and circulation in several areas Geauga, Huron, Erie, parts of Cuyahoga County.
- Home Delivery, Stores, Inventory, Retention, Customer Service, Billing, Retail Circulation.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
Transportation Manager
Agora Foods International
08.2013 - 11.2014
- Shipping / Receiving, Vehicle Maintenance, Inventory, Scheduling, Routing, Picking / Creating orders.
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
- Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
- Increased transportation efficiency by optimizing routing and scheduling processes.
Transportation Manager
Cleveland Plain Dealer
05.2011 - 08.2013
- Scheduling, Time Study on truck dispatch, Monitor arrival times, Routing, Inventory.
- Organized records of vehicles, schedules and completed orders.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Oversaw team of [Number] drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Analyzed historical trends to proactively address potential challenges within the supply chain.
- Collaborated with other departments, aligning goals to improve overall company performance.
- Fostered a positive work environment by promoting open communication channels between staff members.
- Streamlined communication between departments to ensure smooth operation of transportation network.
State Area Manager
Cleveland Plain Dealer
10.2006 - 05.2011
- Manage delivery and circulation Lorain, Geauga, and parts of Cuyahoga Co.
- Home Delivery, Stores, Inventory, Retention, Customer Service, Billing, Retail Circulation.
- Transformed underperforming teams into productive, profitable teams.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Resolved conflicts promptly to promote positive environment for customers.
- Developed and implemented strategies to improve customer service and increase sales.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
PTA - Physical Therapy Assisting
Penn State (Mont Alto Campus)
06.1990
Diploma - undefined
Valley Forge HS
Parma Hts, Ohio06.1987
Skills
- Driven professional
- Proactive initiator
- Collaborative team member
- Detail-oriented organization
- Results-driven
- Analytical problem-solving
- Collaborative teamwork
- Systematic problem-solving
- Effective communication
- Safety compliance
- Production work
- Production procedures
Timeline
Primary Operator Level 3 (1_PRI03) Back Ferrule
Swagelok
08.2022 - Current
PM Manager
Lantern Distribution Systems
02.2022 - 09.2022
3rd Shift Pick and Pack Supervisor
Amerimark Direct
10.2020 - 02.2022
Driver/Dispatcher
Betst Logistics
11.2019 - 10.2020
#2 Assistant Mgr Building Materials / Mill Work
Menards
04.2019 - 10.2019
State Area Manager
Cleveland Plain Dealer
11.2014 - 04.2019
Transportation Manager
Agora Foods International
08.2013 - 11.2014
Transportation Manager
Cleveland Plain Dealer
05.2011 - 08.2013
State Area Manager
Cleveland Plain Dealer
10.2006 - 05.2011
Diploma - undefined
Valley Forge HS
PTA - Physical Therapy Assisting
Penn State (Mont Alto Campus)
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