William M. Machuca
Beltsville
Summary
I have 4 years of experience working inside a dispensary, I'm very knowledgeable in products, terpenes and cannabinoids, opening and closing the store.
Experienced with providing real-time traffic updates to ensure smooth commutes. Utilizes analytical skills and communication techniques to deliver precise and timely information. Knowledge of traffic patterns and reporting tools critical for effective traffic management.
Overview
7
7
years of professional experience
Work History
Radio Traffic Reporter
Costa Media LLC
08.2022 - Current
- Over twenty (20) years of in-depth radio knowledge and customer service experience.
- Responsible for gathering and delivering real-time information about road conditions, accidents, and traffic congestion to listeners through the radio.
- Responsible for keeping drivers informed about potential delays and alternate routes to navigate their commutes effectively.
- Writing and delivering reports: Crafting concise and clear traffic reports to be read on-air, including details about affected areas, severity of incidents, and recommended alternate routes.
Activities Coordinator
Victory Housing Inc.
06.2022 - Current
- Responsible for planning, organizing, and overseeing a variety of social, recreational, and therapeutic activities for individuals within a facility, like a nursing home, assisted living center, or community center, ensuring participants' needs and interests are met through engaging and safe programs, often by coordinating with staff and managing budgets for activities.
- Responsible and, ensuring participants' needs and interests are met through engaging and safe programs, often by coordinating with staff and managing budgets for activities.
- Responsible and design and implement engaging group activities like games, arts and crafts, exercise classes, outings, and special events.
- Responsible for booking entertainment and outings to provide cognitive engagement activities. Showing compassion and empathy while maintaining a professional attitude.
Patient Consultant
Curaleaf Inc.
01.2022 - 06.2022
- Responsible for effective customer service while communicating with customers and assisting them with their medical needs, products that are beneficial for the body, mind and soul.
- Responsible for effective sales and marketing of industry medical & recreational products. Checking medical patients allotment on OneStop before purchasing.
- Responsible for processing payments, cash handling transactions, and reconciling the end-of-the day sales accounts, to ensure accuracy.
- Responsible POS cash handling, credit cards processing, closing out register at the end of the night.
Lead Dispensary and Manager
Pharma Cann
12.2018 - 04.2022
- Assist and provide patients with detailed cannabis profile education to a variety of strains, edibles, terpenes, cannabinoids while following compliance with State of Maryland COMAR laws and regulations. Lots of product knowledge with products with very transparent testimonies from personal use.
- Responsible for effective sales and marketing and communication with customers and patients daily.
- Responsible for opening and closing the dispensary/store (key holder and other supervisory administrative duties).
- Assist in the implementation of the strategic plan to guide the dispensary’s operation in its current product inventory detail oriented.
- Responsible for daily inventory by receiving, accepting thorough METRC, and entering products in Bio-Track following Standard Operating Procedures (SOPs).
- Effective multitasking abilities, while providing quality sales, patient education/care, cash handling, and excellent customer service.
- Responsible for adhering to company’s Standard Operating Procedures (SOPs) for the disposal of unusable cannabis green waste products, in accordance with state and local laws and regulations.
- Responsible for training new on-boarding dispensary agents to the company’s and dispensary’s day-to-day operations regarding front, retail space, and back room Standing Operating Procedures (SOPs).
- Responsible for daily, weekly, and monthly counting and tracking products. Responsible for training new budtenders.
- Maintain a clean, safe, and hygienic environment within the processing area at all times-while adhering to company’s and CDC’s safety and sanitation measures/COVID-19 guidelines.
Education
High School Diploma -
John F. Kennedy High School
Silver Spring, MDSkills
- Strong leadership leader by example/ Sales and Marketing Skills
- Bilingual: Spanish and English
- Ability to handle numerous projects simultaneously multi-tasking
- Ability to work and thrive in pressure and stressful environments
Ability to motivate and inspire others and train to people to their highest potential
Accomplishments
I graduated from the Connecticut School of Broadcasting in 2003. I have over 20 years of experience in radio broadcasting particularly traffic reporting and working in promotions department. I have been working with seniors for the last 3 years. I also worked at medical cannabis dispensaries from 2018-2022.
Languages
Spanish
Full Professional
Timeline
Radio Traffic Reporter
Costa Media LLC
08.2022 - Current
Activities Coordinator
Victory Housing Inc.
06.2022 - Current
Patient Consultant
Curaleaf Inc.
01.2022 - 06.2022
Lead Dispensary and Manager
Pharma Cann
12.2018 - 04.2022
High School Diploma -
John F. Kennedy High School
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