William M. Malone
Indiana,PA
Summary
Risk management leader with extensive experience in operational excellence and regulatory compliance. Successfully led initiatives that resulted in over $2MM in savings through effective data-driven decision-making and negotiation. Skilled in enhancing operational efficiency and implementing strategic improvements aligned with industry standards.
Overview
2026
2026
years of professional experience
4
4
Certifications
Work History
Assistant Vice President, Risk Governance & Oversight
COMERICA BANK
Indiana, Pennsylvania
2024 - Current
- Manages governance and infrastructure components of Comerica's Operational Risk Program, focusing on continuous process improvement.
- Oversees vendor risk assessments, regulatory monitoring, and issue remediation for compliance with policy standards.
- Leads documentation initiatives for policies, procedures, and training materials while driving stakeholder training programs.
- Coordinates governance reporting and risk data aggregation to support executive oversight and risk committees.
- Collaborates cross-functionally to address audit requests, implement remediation plans, and maintain eGRC data integrity.
- Monitors emerging risks and participated in industry forums to integrate best practices into program operations.
- Supports contract review processes to ensure alignment with operational standards.
- Developed and implemented strategic initiatives to enhance customer service quality.
- Led training sessions for staff on compliance regulations and operational procedures.
- Ensured compliance with established policies, procedures and regulations.
- Facilitated closure of two longstanding regulatory Matters (MRAs) through effective remediation strategies.
Vice President, Sr. Risk Officer
PNC FINANCIAL SERVICES GROUP
Indiana, Pennsylvania
2017 - 2024
- Served as PNC's Risk Steward and subject matter expert for Financial Risk, Reputational Risk, Country Risk, SSAE (SOC 1 & SOC 2), Fourth Party Risk, and H.U.D. Risk.
- Designed vendor risk frameworks, led the end-to-end risk review process, and implemented process improvements to enhance efficiency and compliance.
- Collaborated with internal stakeholders to execute strategic enhancements and ensure regulatory alignment with OCC and FRB expectations.
- Performed contract reviews and issued guidance to ensure regulatory and program compliance.
- Coordinated RCSA activities between business units and second line of defense to ensure timely completion and accurate control assessments.
- Managed the annual SOC review process for SOX compliance.
- Directed the effort to map SSAE complementary user entity controls to the RCSA framework, enhancing visibility of control dependencies and improving audit readiness.
- Guided junior team members, updated corporate procedures in response to evolving risk factors, and oversaw adjustments to risk assessments and due diligence.
- Led multiple projects to redesign risk review processes with a focus on proactive enhancements to exceed expected regulatory requirements.
- Served as the Secretary for the Supplier Advisory Review Committee (SARC) from 2018 - 2020, managing all aspects of the Committee review process.
- Led cross-functional teams to implement process improvements and drive operational efficiency.
- Managed risk assessment frameworks to ensure compliance with regulatory standards.
Project Manager, Sr. Business Analyst
DICK'S SPORTING GOODS - CORPORATE
Pittsburgh, Pennsylvania
2014 - 2017
- Identified and diagnosed high-visibility process improvement opportunities, and developed robust solutions according to process excellence principles, increasing cross-functional efficiency and effectiveness.
- Prioritized projects and process improvement opportunities based on value and impact.
- Developed business case requirements with a focus on ROI.
- Facilitated Kaizen events.
- Guided and monitored project budgets, process development, communication, training and implementation for process designs.
- Created and maintained standard operating procedures and programmatic policies, workflows, and schedules.
- Conducted business capability assessments and recommended improvement roadmaps.
- Designed KPI scorecards to track and promote compliance.
- In FY'14 and FY'15, I managed ten initiatives which, combined, saved in excess of 20,000 man hours, drastically improved work accountability, and saved the department over $2MM.
- Developed an implementation strategy and executed the launch, including user training, of a new company wide workflow platform in less than sixty days.
- Led cross-functional teams to execute strategic projects and initiatives.
- Developed project plans to align with corporate objectives and timelines.
- Facilitated communication between stakeholders to ensure project alignment.
- Coordinated resources and schedules for multiple concurrent projects.
Senior eCommerce Sales & Inventory Auditor
DICK'S SPORTING GOODS
Pittsburgh, Pennsylvania
2013 - 2014
- Performed sales audit and inventory control functions for DICK's eCommerce business units.
- Identified, analyzed and resolved complex issues that impact KPI, third party eCommerce partners, DICK's financials and customers.
- Designed business processes and developed standard operating procedures (SOPs).
- Performed exception investigations, corrections & communications, and month end on-hand reconciliation & corresponding variance investigation for DSG.com.
- Designed a simplified reporting structure used to present monthly financial KPIs to the VP/Comptroller.
- Mapped all processes and databases, and worked closely with the software developer to implement a new enterprise reporting system.
- Conducted thorough inventory audits to ensure product accuracy and integrity.
- Utilized inventory management software for tracking and reporting stock levels.
- Documented findings and provided detailed reports to management on inventory status.
- Updated information regarding inventory movements into computerized systems accurately and efficiently.
Deployment Planner
HEINZ NORTH AMERICA
Pittsburgh, Pennsylvania
2012 - 2013
- Worked cooperatively with Supply and Demand Planners on an S&OP team to ensure fulfillment of customer orders.
- Developed and maintained the transportation budget for all deployment under my purview.
- Built, reviewed, tracked and adjusted intra-company shipments of all Heinz soups and portion-controlled (HPC) products.
- Liaised with Transportation, Warehousing, Customer Service & 3PL to assess and manage shipment risk (including resolution of warehouse capacity issues).
- Identified optimal modes of transportation to minimize freight expenses.
- Tracked business performance (KPIs) to the AOP including load factor, redeployment and mode mix.
- Managed short & long-term deployment budgeting processes.
- Redesigned a key S&OP operation, improving efficiency and reducing process hours, generating a savings of approximately 10,920 man hours per year.
- Instrumental in the planning and execution of consolidating two production facilities.
Associate Buyer, Category Analyst
HEINZ NORTH AMERICA
Pittsburgh, Pennsylvania
2011 - 2012
- Managed Heinz procurement systems across all purchasing stages, overseeing 400+ contracts and $540MM+ in annual raw material spend.
- Led supplier sourcing, RFQ/RFP submissions, and contract negotiations.
- Resolved purchase-to-pay issues by aligning factory and supplier processes.
- Prepared and analyzed monthly contract reports to identify discrepancies.
- Collaborated cross-functionally to ensure Sarbanes-Oxley compliance and maintain accurate supplier profiles, including updates tied to mergers and acquisitions.
- Progressive responsibilities including the management of an increased number and complexity of portfolios.
- Improved the accounts payable process while increasing realized payment term discounts by $1.2MM+ annually.
- Analyzed market trends to optimize purchasing strategies and inventory levels.
- Managed supplier relationships to ensure consistent product availability.
- Reviewed and approved purchase orders for accuracy and compliance.
- Negotiated contracts to secure favorable terms with suppliers and partners.
Education
Master of Business Administration Degree -
Lawrence Technological University
Southfield, MI05.2026
Bachelor of Science Degree - Operations Management
Indiana University of Pennsylvania
Indiana, PASkills
- Risk management and regulatory compliance
- Project management and process improvement
- Data analysis and financial management
- Stakeholder engagement and cross-functional collaboration
- Negotiation and contract management
- Policy compliance and implementation
- Vendor assessment
- SSAE (SOC 1 & SOC 2)
- Data-driven decision making
- Data analytics
- Innovation management
- Logistics support services
- Database development
- Microsoft Office proficiency (Excel, PowerPoint, Visio, MS Project)
Certification
Lean Six Sigma Green Belt
Timeline
Assistant Vice President, Risk Governance & Oversight
COMERICA BANK
2024 - Current
Vice President, Sr. Risk Officer
PNC FINANCIAL SERVICES GROUP
2017 - 2024
Project Manager, Sr. Business Analyst
DICK'S SPORTING GOODS - CORPORATE
2014 - 2017
Senior eCommerce Sales & Inventory Auditor
DICK'S SPORTING GOODS
2013 - 2014
Deployment Planner
HEINZ NORTH AMERICA
2012 - 2013
Associate Buyer, Category Analyst
HEINZ NORTH AMERICA
2011 - 2012
Master of Business Administration Degree -
Lawrence Technological University
Bachelor of Science Degree - Operations Management
Indiana University of Pennsylvania