Courier
William M. McCeader
Uber
Merrillville,IN
Experience: Completed courier deliveries for Uber with punctual route execution and professional customer service to maintain delivery reliability.
Objective: This experience has given me insight on the courier position at Amazon in delivery and logistics. I have a proven ability to manage multiple deliveries in timely manner and ensure customer satisfaction. I also demonstrate reliability and strong time management skills.
22
Years of experience
Work History
Independent delivery courier
1 Year 9 Months
Uber - Chesterton, IN | 01.2025 - Current
- Executed time-sensitive deliveries using app-based routing and GPS navigation for efficient pickup and drop-off.
- Managed multiple delivery requests while maintaining punctual service and accurate service.
Correctional Officer Sergeant/Engineer Maintenance
7 Years 3 Months
Indiana Department of Corrections Westville - Westville, IN | 10.2017 - 01.2025
- Supervised offender movement and maintained security during housing, transport, and recreation operations.
- Conducted counts, searches, and inspections to detect contraband and enforce institutional rules.
- Prepared incident reports and shift documentation with accuracy for custody and disciplinary actions.
- Directed correctional staff during emergencies, ensuring coordinated response and officer safety.
- Supervised facility maintenance operations by monitoring incarcerated individuals using hand tools, lawn mowers, and maintenance tools to meet complete facility needs.
- Observed incarcerated individuals while completing assigned work in/around officer housing living quarters throughout the prison.
- Conducted searches of incarcerated individuals following established procedures and job requirements completion.
Delivery Service Supervisor
1 Year 4 Months
ABC Supply | 06.2017 - 10.2018
- Executed time-sensitive deliveries using app-based routing and GPS navigation for efficient pickup and drop-off.
- Managed multiple delivery requests while maintaining punctual service and accurate order handling.
- Communicated with customers to confirm deliveries, resolve issues, and provide status updates.
Weekend Team Leader
2 Years 6 Months
Campagna Academy | 10.2014 - 04.2017
- Led daily shift coordination, assigning responsibilities and maintaining consistent care standards.
- Supervised direct-care staff, providing coaching, feedback, and coverage during staffing gaps.
- Monitored resident behavior, reinforcing structured routines and trauma-informed interventions.
- Responded to crises, applying de-escalation techniques and documenting incidents accurately.
Flooring Specialist/ CSA3
2 Years 10 Months
Lowe’s Home Improvement | 08.2008 - 06.2011
- Advised customers on flooring materials, installation options, and product selection based on project needs.
- Coordinated special orders and delivery details using store systems and vendor communication.
- Trained associates on flooring product knowledge, sale process, and service standards.
- Collaborated with installers and departments to align schedules, materials, and job readiness.
- Ensured accurate paperwork for sales, quotes, and installation follow-up to support smooth completion.
Appliance Specialist
10 Months
Home Depot | 10.2007 - 08.2008
- Processed appliance orders, financing options, and special-order requests accurately.
- Advised customers on major appliance features, specifications, and product comparisons.
- Maintained current knowledge of appliance brands, energy ratings, and model changes.
Accountant Manager
1 Year 8 Months
Rent-A-Center | 01.2006 - 09.2007
- Reviewed account variances, identified discrepancies, and resolved posting errors across operational transactions.
- Monitored and analyzed accounting data and produced financial reports or statements with Software.
Möbius Document Scanner/ Office Clerk Temp Service
2 Years 2 Months
Firestone Building Products - Indianapolis, IN | 05.2004 - 07.2006
- Scanned and indexed production, quality, and shipping documents for accurate digital recordkeeping.
- Verified image quality and document legibility before routing files to appropriate departments.
- Organized paper records by job, batch, and archive requirements for fast retrieval.
Education
High School Diploma
Gary Area Career Center - Gary, IN
06.1999
- Honor Roll [Semester and Year
- Advanced Carpentry
- Interior Design
- Rough Framing
Indiana Plan of Building Resources Building Constr - Carpentry
Ivy Tech Community College - Gary, IN
- Hobart Joint Apprenticeship Carpenter Union Local
- Gary Area Career Center
- Carpentry Advanced
- Diploma Received in Rough Framing and Interior Design
Wood shop Advanced Geometry Algebra I Algebra II
William A. Wirt High School
- Diploma received
- GPA: 3.5
Skills
Security protocol
Courtroom testimony
Facility maintenance
Detail management
Teamwork
Customer service
Teamwork and collaboration
Attention to detail
Work Preference
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Merrillville, IN
Open to relocation:
Yes
Timeline
Independent delivery courier
Uber
01.2025 - CurrentRead more
Correctional Officer Sergeant/Engineer Maintenance
Indiana Department of Corrections Westville
10.2017 - 01.2025Read more
Delivery Service Supervisor
ABC Supply
06.2017 - 10.2018Read more
Weekend Team Leader
Campagna Academy
10.2014 - 04.2017Read more
Flooring Specialist/ CSA3
Lowe’s Home Improvement
08.2008 - 06.2011Read more
Appliance Specialist
Home Depot
10.2007 - 08.2008Read more
Accountant Manager
Rent-A-Center
01.2006 - 09.2007Read more
Möbius Document Scanner/ Office Clerk Temp Service
Firestone Building Products
05.2004 - 07.2006Read more
William A. Wirt High School - , Wood shop Advanced Geometry Algebra I Algebra II
Read more
Gary Area Career Center - High School Diploma,
Read more
Ivy Tech Community College - Indiana Plan of Building Resources Building Constr, Carpentry
Read more