William Mone
Boston,MA
Summary
High-energy Server/Bartender skilled at welcoming guests, balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Skilled Server/Bartender offering expertise in order taking, money handling and product promotion. Skilled Server/Bartender experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Experienced Server/Bartender with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
10
10
years of professional experience
Work History
Bartender
La Cucina Sul Mare
Falmouth, MA
01.2024 - Current
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Server/Bartender
Chartroom
Osterville, MA
05.2020 - Current
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Balanced daily registers and generated sales reports for management.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Trained new employees on restaurant procedures and plating techniques.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Sea Dog Brew Pub
Yarmouth, MA
05.2018 - 01.2019
- Served food and beverages to patrons and confirmed complete orders.
- Operated POS terminals to input orders, split bills and calculate totals.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Food Runner/Expo
Popponesset Inn
Mashpee, MA
04.2014 - 08.2017
- Responded quickly to customer concerns and escalated major issues to management.
- Assisted servers to optimize guest dining experience.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Effectively multitasked within fast-paced environment.
Education
Some College (No Degree) -
Cape Cod Community College
West Barnstable, MASkills
- Special Dietary Requirements
- Food Safety Understanding
- Buffet Setup and Takedown
- Point of Sale (POS) System Operations
- Menu Memorization
- High-Volume Dining
- Dining Customer Service
- High Energy and Stamina
- Menu Memorization and Presentation
- Specials Promotion and Upselling
- Relationship Building
- Staff Training
Accomplishments
- Recognized as Employee of the Month for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
Timeline
Bartender
La Cucina Sul Mare
01.2024 - Current
Server/Bartender
Chartroom
05.2020 - Current
Server
Sea Dog Brew Pub
05.2018 - 01.2019
Food Runner/Expo
Popponesset Inn
04.2014 - 08.2017
Some College (No Degree) -
Cape Cod Community College
Similar Profiles
Samantha WredeSamantha Wrede
Restaurant Hostess at La Cucina Sul MareRestaurant Hostess at La Cucina Sul Mare
Agostina Belen CollazoAgostina Belen Collazo
Receptionist Manager at Le Casette Sul Mare ResidenceReceptionist Manager at Le Casette Sul Mare Residence
Francesco PozziFrancesco Pozzi
Restaurant Manager at LA PECORA AL MARE, FOOD S.A.S. - CarozzaRestaurant Manager at LA PECORA AL MARE, FOOD S.A.S. - Carozza