William Morales
Overview
26
26
years of professional experience
Work History
System Architect/Senior Systems Administrator
Bowhead Business, NIWC Pacific
12.2022 - Current
- Performed data backups and disaster recovery operations
- Provided technical support for the DREN/SDREN and LAN architecture
- Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
- Performed data backups and disaster recovery operations
- Diagnosed, troubleshoot, and resolved hardware, software, or other network and system problems, and replaced defective components when necessary
- Planned, coordinated, and implemented network security measures to protect data, software, and hardware
- Administering, when applicable, user identification or authentication mechanism of the IS or network
- Troubleshoot hardware/software interface and interoperability problems
- Perform system hardening to include applications, operating system, firmware, databases and network
- Configure and maintain computer clusters including highly available, load balancing and high-performance computing
- Maintain technical safeguards on all Information Systems for WINDOWs and MAC OS
- Knowledge of Risk Management Framework, DIACAP, eMass, ACAS, HBSS, Nessus
- ESXI, vSphere, SolarWinds, VMWare
- CMS 1/2 Responsible for SKL loads, inventory, destruction
- Thorough when performing work and conscientious about attending to detail
- Work with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT Analyst/Systems Administrator/ISSO
IntelliBridge
05.2015 - 08.2022
- Maintained a plan for site security improvements and progress towards meeting accreditation
- Ensured audit trails were reviewed periodically, and audit records were archived for future reference
- Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
- Performed data backups and disaster recovery operations
- Provided technical support for the DREN and LAN architecture
- Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
- Performed data backups and disaster recovery operations
- Diagnosed, troubleshoot, and resolved hardware, software, or other network and system problems, and replaced defective components when necessary
- Planned, coordinated, and implemented network security measures to protect data, software, and hardware
- Monitors, reviews and reports on work status and progress
- Working closely with the Information Systems Security Officer (ISSO) to ensure the Information System (IS) or network is used securely
- Participating in the Information Systems Security incident reporting program
- Assisting the ISSO in maintaining configuration control of the systems and applications software
- Advising the ISSO of security anomalies or integrity loopholes
- Administering, when applicable, user identification or authentication mechanism of the IS or network
- Provides comprehensive analysis to assess the agency's current inventory of IT services and translate the inventory into services for new contracts and solutions, in accordance with mission
- Troubleshoot hardware/software interface and interoperability problems
- Perform system hardening to include applications, operating system, firmware, databases and network
- Configure and maintain computer clusters including highly available, load balancing and high-performance computing
- Maintain technical safeguards on all Information Systems
- Experience with general IA/C Tools and Continuous Monitoring (CONMON)
- Knowledge of Risk Management Framework, DIACAP, eMass, ACAS, HBSS, Nessus.
Sr. Consultant / Information System Security OfficerMarch
Booz Allen Hamilton
01.2015 - 03.2017
- Maintained a plan for site security improvements and progress towards meeting accreditation
- Ensured the Information System (IS) was operated, used, maintained, and disposed of in accordance with security policies and practices
- Ensured the IS was certified and accredited
- Ensured users and system support personnel had security clearances, authorization, and need-to-know were indoctrinated and familiar with internal security practices before access to the IS was granted
- Enforced security policies and safeguards on personnel having access to an IS for which the ISSO was responsible
- Ensured audit trails were reviewed periodically, and audit records were archived for future reference
- Initiated protective or corrective measures
- Reported security incidents in accordance with agency-specific policy, such as DoDD 8500.2, to the Senior System Manager (SSM), Chief Information Officer (CIO), Designated Approving Authority (DAA), and the Chief Technology Officer (CTO)
- Reported IS security, as required by the DAA
- Evaluated known vulnerabilities to ascertain if additional safeguards were needed
- Working closely with the Information Systems Security Officer (ISSO) to ensure the Information System (IS) or network is used securely
- Participating in the Information Systems Security incident reporting program
- Assisting the ISSO in maintaining configuration control of the systems and applications software
- Advising the ISSO of security anomalies or integrity loopholes
- Administering, when applicable, user identification or authentication mechanism of the IS or network
- Maintain technical safeguards on all Information Systems
- Experience with general IA/C Tools and Continuous Monitoring (CONMON)
- Knowledge of Risk Management Framework, DIACAP, eMass, ACAS, HBSS, Nessus
- Thorough when performing work and conscientious about attending to detail
- Work with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Sr. Communications
AT&T Government Solutions, Inc
01.2015 - 03.2015
- Provided technical support for the MCEN Wide Area Network (WAN)/Base Area Network (BAN)/Local Area Network (LAN) architecture
- Provided service desk support for SIPRNet related incidents, tracked, and assisted resolution of trouble tickets using local and/or enterprise Government-provided tools (e.g., Remedy)
- Coordinated with the local computer and communications department to schedule and support equipment refreshes for SIPR equipment base wide
- Troubleshoot hardware/software interface and interoperability problems
- Perform system hardening to include applications, operating system, firmware, databases and network
- Configure and maintain computer clusters including highly available, load balancing and high-performance computing
- Maintain technical safeguards on all Information Systems.
AdministratorJanuary
Jacobs ASG
01.2013 - 02.2015
- Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
- Performed data backups and disaster recovery operations
- Provided technical support for the MCEN WAN, BAN, and LAN architecture
- Provided service desk support for SIPRNet related incidents, track and assist resolution of trouble tickets using local and/or enterprise Government-provided tools (i.e., Remedy)
- Coordinated with the local computer and communications department to schedule and support equipment refresh for SIPR equipment base wide
- Installed, maintained, updated, configured, troubleshot hardware and software (HW/SW), provided expertise to support policies, procedures, and major programs, including but not limited to: NGEN, Multi-Protocol Label Switching (MPLS), Marine Corps Enterprise Network (MCEN) Point of Presence (POP) suite, Virtual Desktop Infrastructure (VDI), and Port Administration
- Provide maintenance and technical support for Tactical network encryption devices that provide secure virtual tunnels over public network infrastructures
- Ran routine security assessments of network assets to identify threats in a timely manner
- Performed as Directory Administrator, Exchange Administrator managing user/computer accounts on the Network
- Installed, secured, maintained, troubleshot, administered, managed users, and upgraded Microsoft Active Directory
- Participated in developing and maintaining backup and recovery procedures and processes
- Supported and maintained the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, and other applications in the network by providing installation, maintenance, troubleshooting, security, administration, account management, and resolution of software and hardware issues
- Working closely with the Information Systems Security Officer (ISSO) to ensure the Information System (IS) or network is used securely
- Participating in the Information Systems Security incident reporting program
- Assisting the ISSO in maintaining configuration control of the systems and applications software
- Advising the ISSO of security anomalies or integrity loopholes
- Administering, when applicable, user identification or authentication mechanism of the IS or network.
Training Officer & Safety Officer
US Navy Reserve
01.2013 - 01.2016
- Coordinated, facilitated, and participated in training MSCPAC HQ unit in all NAVY safety and monthly training requirements
- Analyzed training needs to develop new training programs or modify and improve existing programs
- Conducted or arranged for ongoing technical training and personal development classes for staff members
- Planned, developed, and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
- Conferred with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors
- Recommended measures to help protect workers from potentially hazardous work methods, processes, or materials
- Inspected or evaluated workplace environments, equipment, or practices to ensure compliance with safety standards and Government regulations.
Information Assurance ManagerNovember
US Navy
01.2010 - 08.2011
- Encrypted data transmissions and erected firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers
- Developed plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs
- Reviewed violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated
- Monitored use of data files and regulated access to safeguard information in computer files
- Monitored current reports of computer viruses to determine when to update virus protection systems
- Modified computer security files to incorporate new software, correct errors, or change individual access status
- Performed risk assessments and executed tests of data processing system to ensure functioning of data processing activities and security measures
- Conferred with users to discuss issues such as computer data access needs, security violations, and programming changes
- Trained users and promoted security awareness to ensure system security and to improve server and network efficiency
- Coordinated implementation of computer system plan with establishment personnel and outside vendors
- Directory Administrator, Exchange Administrator managing user/ computer accounts on the Network
- Installed, secured, maintained, troubleshot, administered, managed users, and upgraded Microsoft Active Directory
- Participated in developing and maintaining backup and recovery procedures and processes
- Supported and maintained the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server and other applications in the network by providing installation, maintenance, troubleshooting, security, administration, account management, and resolution of software and hardware issues
- Thorough when performing work and conscientious about attending to detail
- Work with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Security Assistant
Primary Alternate EKMS Custodian
11.2010 - 08.2011
- Processed all visit requests and clearance verifications, and in charge of sensitive information such as employee identification cards and records
- Performed duties on all matters pertaining to personnel security, submission of Personnel Security Investigations (PSI) requests and populating the Joint Personnel Adjudication System
- Maintained all classified material e.g
- Files, reports, and correspondence
- Assisted the Security Manager in performing security related administrative control and accountability of all classified material at the command., Managed Communication Security (COMSEC) Material for HSL 49 Command
- Ensured proper documentation and reporting of Practices Dangerous to Security (PDS) and incidents
- Generated, distributed, and maintained accountability of electronic keying material
- Conducted training, audits and spot checks directly contributing to the high accolades received during account inspections
- Developed command policies governing the proper handling and security measures for COMSEC material
- Conducted and documented audit trail reviews for Data Transfer Devices and Simple Key Loaders (DTD/SKL) issued to Local Element Maintained required files/records for EKMS Account
- Ensured proper handling, safeguarding, accounting and disposition of 200 items of COMSEC material.
Network Administrator
EKMS Local Element
11.2010 - 08.2011
- Team lead of a three-person team who maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
- Performed data backups and disaster recovery operations
- Directory Administrator, Exchange Administrator managing user/computer accounts on the Network
- Installed, secured, maintained, troubleshot, administered, managed users, and upgraded Microsoft Active Directory
- Participated in developing and maintaining backup and recovery procedures and processes
- Supported and maintained the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, and other applications in the network by providing installation, maintenance, troubleshooting, security, administration, account management, and resolution of software and hardware issues., Managed Communication Security (COMSEC) Material for Camp Lemonier, Djibouti and tenant commands
- Ensured proper documentation and reporting of Practices Dangerous to Security (PDS) and Incidents
- Generated, distributed, and maintained accountability of electronic keying material
- Conducted training, audits, and spot checks directly contributing to the high accolades received during account inspections
- Developed command policies governing the proper handling and security measures for COMSEC material
- Conducted and documented audit trail reviews for Data Transfer Devices and Simple Key Loaders (DTD/SKL) issued to Local Element Maintained required files/records for EKMS Account
- Ensured proper handling, safeguarding, accounting, and disposition of 200 items of COMSEC material.
Tech Control OperatorNovember
01.2010 - 08.2011
- Entered commands, used computer terminal, and activated controls on computer and peripheral equipment to integrate and operate equipment
- Monitored the system for equipment failure or errors in performance
- Responded to program error messages by finding and correcting problems or terminating the program
- Notified supervisor or computer maintenance technicians of equipment malfunctions
- Answered telephone calls to assist computer users encountering problems
- Recorded information such as computer operating time, problems that occurred, and actions taken
- Operated spreadsheet programs and other types of software to load and manipulate data and to produce reports
- Helped programmers and systems analysts test and debug new programs
- Retrieved, separated and sorted program output as needed, and send data to specified users
- Oversaw the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
Primary Alternate EKMS Custodian
08.2009 - 08.2010
- Managed Communication Security (COMSEC) Material for NCTS Bahrain and tenant commands
- Ensured proper documentation and reporting of Practices Dangerous to Security (PDS) and Incidents
- Generated, distributed, and maintained accountability of electronic keying material
- Conducted training, audits, and spot checks directly contributing to the high accolades received during account inspections
- Developed command policies governing the proper handling and security measures for COMSEC material
- Conducted and documented audit trail reviews for Data Transfer Devices and Simple Key Loaders (DTD/SKL) issued to Local Element Maintained required files/records for EKMS Account
- Ensured proper handling, safeguarding, accounting, and disposition of 200 items of COMSEC material.
Network Systems Administrator
05.2008 - 08.2010
- Team lead of a five-person team responsible to encrypt data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers
- Developed plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs
- Reviewed violations of computer security procedures and discussed procedures with violators to ensure violations are not repeated
- Monitored use of data files and regulate access to safeguard information in computer files
- Monitored current reports of computer viruses to determine when to update virus protection systems
- Modified computer security files to incorporate new software, correct errors, or change individual access status
- Performed risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures
- Conferred with users to discuss issues such as computer data access needs, security violations, and programming changes
- Trained users and promoted security awareness to ensure system security and to improve server and network efficiency
- Coordinated implementation of computer system plan with establishment personnel and outside vendors
- Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
- Performed data backups and disaster recovery operations
- Diagnosed, troubleshot, and resolved hardware, software, or other network and system problems, and replace defective components when necessary
- Planned, coordinated, and implemented network security measures to protect data, software, and hardware
- Configured, monitored, and maintained email applications or virus protection software
- Operated master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use
- Loaded computer tapes and disks and installed software and printer paper or forms
- Designed, configured, and tested computer hardware, networking software and operating system software
- Monitored network performance to determine whether adjustments needed to be made, and to determine where changes would need to be made in the future
- Conferred with network users about how to solve existing system problems
- Directory Administrator, Exchange Administrator managing user/computer accounts on the Network
- Installed, secured, maintained, troubleshot, administered, managed users, and upgraded Microsoft Active Directory
- Participated in developing and maintaining backup and recovery procedures and processes
- Supported and maintained the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, and other applications in the network by providing installation, maintenance, troubleshooting, security, administration, account management, and resolution of software and hardware issues.
AdministratorsMay
Network and Computer Systems
01.2005 - 05.2008
- Thorough when performing work and conscientious about attending to detail
- Work with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
- Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
- Performed data backups and disaster recovery operations
- Diagnosed, troubleshot, and resolved hardware, software, or other network and system problems, and replaced defective components when necessary
- Planned, coordinated, and implemented network security measures to protect data, software, and hardware
- Configured, monitored, and maintained email applications or virus protection software
- Operated master consoles to monitor the performance of computer systems and networks and coordinated computer network access and use
- Loaded computer tapes and disks and install software and printer paper or forms
- Designed, configured, and tested computer hardware, networking software, and operating system software
- Monitored network performance to determine whether adjustments need to be made, and to determine where changes would need to be made in the future
- Conferred with network users about how to solve existing system problems
- Directory Administrator, Exchange Administrator managing user/computer accounts on the Network
- Installed, secured, maintained, troubleshot, administered, managed users, and upgrade Microsoft Active Directory
- Participated in developing and maintaining backup and recovery procedures and processes
- Supported and maintained the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, and other applications in the network by providing installation, maintenance, troubleshooting, security, administration, account management, and resolution of software and hardware issues.
Data Processing System
01.2004 - 04.2005
- Entered commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment
- Monitored the system for equipment failure or errors in performance
- Responded to program error messages by finding and correcting problems or terminating the program
- Notified supervisor or computer maintenance technicians of equipment malfunctions
- Answered telephone calls to assist computer users encountering problems
- Recorded information such as computer operating time, problems that occurred, and actions taken
- Operated spreadsheet programs and other types of software to load and manipulated data and to produce reports
- Helped programmers and systems analysts test and debug new programs
- Retrieved, separated and sorted program output as needed, and sent data to specified users
- Oversaw the operation of computer hardware systems, included coordinating and scheduling the use of computer terminals and networks to ensure efficient use
- Experience in presenting information to individuals or groups effectively, taking into account the audience and nature of the information.
Network and Computer Systems
01.1999 - 02.2004
- Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations
- Performed data backups and disaster recovery operations
- Diagnosed, troubleshot, and resolved hardware, software, or other network and system problems, and replaced defective components when necessary
- Planned, coordinated, and implemented network security measures to protect data, software, and hardware
- Configured, monitored, and maintained email applications or virus protection software
- Operated master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use
- Loaded computer tapes and disks and install software and printer paper or forms
- Designed, configured, and tested computer hardware, networking software, and operating system software
- Monitored network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future
- Conferred with network users about how to solve existing system problems
- Active Directory Administrator, Exchange Administrator managing user/computer accounts on the Network
- Installed, secured, maintained, troubleshot, administered, managed users, and upgraded Microsoft Active Directory
- Participated in developing and maintaining backup and recovery procedures and processes
- Supported and maintained the Microsoft Active Directory, Microsoft Exchange, Microsoft Windows Server, and other applications in the network by providing installation, maintenance, troubleshooting, security, administration, account management, and resolution of software and hardware issues.
Timeline
System Architect/Senior Systems Administrator
Bowhead Business, NIWC Pacific
12.2022 - Current
IT Analyst/Systems Administrator/ISSO
IntelliBridge
05.2015 - 08.2022
Sr. Consultant / Information System Security OfficerMarch
Booz Allen Hamilton
01.2015 - 03.2017
Sr. Communications
AT&T Government Solutions, Inc
01.2015 - 03.2015
AdministratorJanuary
Jacobs ASG
01.2013 - 02.2015
Training Officer & Safety Officer
US Navy Reserve
01.2013 - 01.2016
Security Assistant
Primary Alternate EKMS Custodian
11.2010 - 08.2011
Network Administrator
EKMS Local Element
11.2010 - 08.2011
Information Assurance ManagerNovember
US Navy
01.2010 - 08.2011
Tech Control OperatorNovember
01.2010 - 08.2011
Primary Alternate EKMS Custodian
08.2009 - 08.2010
Network Systems Administrator
05.2008 - 08.2010
AdministratorsMay
Network and Computer Systems
01.2005 - 05.2008
Data Processing System
01.2004 - 04.2005
Network and Computer Systems
01.1999 - 02.2004
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