Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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William Moran

San Francisco

Summary

Motivated and disciplined security professional with a strong background in aviation security, customer service, and client-centered coaching. Experienced working under Covenant Aviation Security in support of TSA operations, ensuring safety, regulatory compliance, and effective public interaction. Proven leadership as a Starbucks supervisor, managing daily operations and team performance in a high-volume environment. Independent personal trainer with a focus on communication, accountability, and client relationship management. Certified with a BSIS Guard Card, bringing a consistent focus on integrity, reliability, and high-level professionalism.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Personal Trainer & Delivery Services

Independent Contractor
05.2024 - 04.2025
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Provided personalized fitness training programs to individual clients, focusing on strength, endurance, and overall wellness.
  • Managed scheduling, client communication, and payment processing independently, demonstrating strong organizational and business skills.
  • Delivered high customer satisfaction through platforms such as Uber Eats and DoorDash, maintaining punctuality and professionalism.
  • Balanced multiple responsibilities while maintaining a consistent workload and meeting performance targets.

Transportation Security Officer (SFO Airport)

Covenent Aviation Security
12.2018 - 12.2021
  • Implemented security screening procedures in accordance with TSA objectives and directives.
  • Assisted with the investigation of incidents and prepared associated incident reports.
  • Trained team members, while monitoring and reporting on the status and progress of their work.
  • Responded to breaches of security and emergency situations.
  • Operated various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, thereby preventing those objects from being transported onto aircraft.
  • Interacted with the public, giving directions and responding to inquiries.
  • Maintained focus and awareness while working in a stressful and distraction-filled environment, in order to properly identify potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
  • Engaged in the continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational approaches.
  • Retained and implemented knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, while maintaining the ability to adapt to unexpected obstacles.

Lugger (Driver/Mover)

Lugg, Inc
04.2017 - 12.2018
  • Utilized application system to optimize routes and continuously meet estimated delivery times.
  • Delivered goods and services to clients on time and in excellent condition.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Arranged items at destination, according to customer requests and instructions.
  • Coordinated with team members and remained flexible in work scheduling.

Store Supervisor

Starbucks Corporation
02.2015 - 04.2017
  • Accomplished store objectives by supervising staff, organizing work processes, and enabling employee success through coaching and hands-on assistance.
  • Provided quality beverages, whole beans, and food products for customers by following recipe and presentation standards.
  • Organized opening and closing duties, oversaw cash handling processes, and ensured conformity to all relevant health, safety, and sanitation guidelines.
  • Set a positive example for the shift team and anticipate customer and store needs by constantly evaluating the environment.
  • Acted with integrity and honesty to promote the company's culture, values, and mission, while maintaining a calm demeanor during periods of high volume or unusual events.
  • Supported the store manager through providing clear, specific, timely, and respectful feedback on staff performance, as well as recognizing changes in employee morale.
  • Ensured clear understanding of roles and responsibilities among team members, fostering an environment of collaboration and efficiency.

Education

Bachelor of Science - Kinesiology

University of San Francisco(January 2022-May 2024)
San Francisco, CA
05-2024

Skills

  • Leadership and coaching
  • Certified in CPR/AED
  • Certified personal trainer (CPT)
  • Security screenings
  • Threat assessment
  • Conflict de-escalation

Accomplishments

    Earned NASM Certified Personal Trainer credential, demonstrating expertise in client coaching and fitness principles. Obtained BSIS Guard Card, meeting California standards for professional security and safety compliance.

Certification

National Academy of Sports Medicine Certified May 2024 (Active)

Languages

Spanish
Native or Bilingual

Timeline

Personal Trainer & Delivery Services

Independent Contractor
05.2024 - 04.2025

Transportation Security Officer (SFO Airport)

Covenent Aviation Security
12.2018 - 12.2021

Lugger (Driver/Mover)

Lugg, Inc
04.2017 - 12.2018

Store Supervisor

Starbucks Corporation
02.2015 - 04.2017

Bachelor of Science - Kinesiology

University of San Francisco(January 2022-May 2024)

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