Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

William Motter

Odenville,AL

Summary

Highly organized Assistant Manager skilled in managing daily operations and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Waffle House
08.2019 - 11.2023
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Coached and mentored new employees on company policies and procedures.
  • Tracked store inventories and replenished products according to demand.
  • Provided guidance and support to junior staff members during challenging situations.

Tree Mechanic

Strickland Tree Service
01.2021 - 07.2021
  • Cutting and dragging tree limbs
  • Operating a chainsaw
  • Operating company vehicles

Construction Worker

KAH Construction
01.2018 - 11.2018
  • Demolition
  • Transferring materials
  • Assisting in carpentry and residential electric work
  • Cleaning and organization

Education

High School Diploma - undefined

Pinson Valley Highschool
Pinson, Alabama
05.2014

Skills

  • Operations Management
  • Employee Performance Evaluations
  • Cost Reduction
  • Task Delegation
  • Customer Relations
  • Money Handling
  • Consulting
  • Staff Management
  • Sales Strategies
  • Task prioritization
  • Analytical thinking
  • Organizational skills
  • Adaptability and flexibility
  • Attention to detail
  • Time management
  • Workload management
  • Problem-solving abilities
  • Staff training and development
  • Goal setting
  • Employee engagement
  • Creative thinking
  • Typing/Computer Science/BTA

Certification

  • Foodhandler's License
  • Visual Arts

Timeline

Tree Mechanic

Strickland Tree Service
01.2021 - 07.2021

Assistant Manager

Waffle House
08.2019 - 11.2023

Construction Worker

KAH Construction
01.2018 - 11.2018

High School Diploma - undefined

Pinson Valley Highschool
William Motter