Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

WILLIAM MOYER

Portland,OR
WILLIAM MOYER

Summary

Integrate interpersonal and organizational experience along with knowledge of sociological concepts to serve in a role that supports and maintains relationships with teammates and supervisors. Collaborative Retail Manager with solid experience monitoring and facilitating production and retail processes. Skilled in leading and mentoring team members to achieve sales goals. Commended for delivering customer satisfaction, retention and loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
years of professional experience

Work History

Joy Life Coaching

Owner
01.2021 - Current

Job overview

  • Assist clients in several areas of personal development through both in-person and online sessions and curated content.
  • Developed and launched website and custom curriculum.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Connected clients with available resources to improve plan success.
  • Designed safe and supportive environment for clients to discuss issues
  • Listened to clients' concerns and provided encouragement and support
  • Assisted clients in exploring feelings and understanding behaviors.
  • Managed day-to-day business operations
  • Consulted with customers to assess needs and propose optimal solutions
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends

Market of Choice

Asst. Bakery Manager
06.2022 - Current

Job overview

  • Manage a team of 12 employees in Bakery and Barista
  • Manage inventory by monitoring and reducing shrinkage.
  • Retail ordering and invoice management
  • Assist Department Manager and Store Manager in insuring both retail and service areas of Bakery are running smoothly and efficiently while assisting customers
  • Also, on Store Safety Committee
  • Restocking and displaying of product to insure products are full and well merchandised.
  • Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals.
  • Inspected, checked and monitored baking products and supplies to guarantee freshness
  • Managed department inventories by tracking sales and ordering product and supplies to meet customer demands, drive sales and reach company gross profit goals
  • Monitored inventory levels and identified opportunities for cost savings
  • Verified prepared food met standards for quality and quantity before serving to customers
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed

Grubhub

Delivery Driver
10.2020 - 06.2022

Job overview

  • Delivery Services (Grubhub/Door Dash) Supplemental income source while launching business.
  • Pickup and delivery of restaurant orders for customers.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.

Market of Choice

10.2013 - 10.2020

Job overview

  • Assisting in several areas of Market Kitchen with customer service
  • Responsible for set up of workstations, communicating with other staff to ensure consistent quality of food and service for customers.
  • Work both independently and as team to efficiently complete tasks and make sure customers’ needs and expectations are met or exceeded.
  • Skilled at working independently and collaboratively in team environment
  • Self-motivated, with strong sense of personal responsibility
  • Demonstrated respect, friendliness and willingness to help wherever needed

Home Instead Senior Care

06.2016 - 10.2016

Job overview

  • Working with healthcare workers, families and clients to provide variety of services to clients ranging from companionship and activity based senior care to personal grooming and home maintenance assistance.
  • Responsible for making sure meals, medication, and other client needs are consistently being addressed and provided.
  • Communicate with family and /or health care workers about concerns and needs of client while making sure clients are in safe and supportive environment.
  • Volunteer and extracurricular
  • Self-motivated, with a strong sense of personal responsibility
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed entries in logbooks, journals, and care plans to accurately document and report patient progress.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
  • Developed rapport to create safe and trusting environment for care

On The Border Restaurant Knox

Head Trainer

Job overview

  • Evaluated trainee performance to provide individual coaching, tools and constructive feedback.
  • Provided coaching and mentoring to employees.
  • Trained new staff on restaurant operations and policies to strengthen performance
  • Supervised server staff and simultaneously served personal section of tables.
  • Increased sales per customer by listening actively and recommending relevant menu items.
  • Cultivated warm relationships with regular customers
  • Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies

Education

Portland State University

Bachelors from Sociology
2019

University Overview

President’s List Dean’s List

Portland Community College

Associates Degree from Justice
2016

University Overview

President’s list Dean’s List Social

Skills

  • Team Oversight
  • Business Development
  • Financial Management
  • Sales Leadership
  • Hiring and Staffing
  • Coaching and Mentoring
  • Staff Training
  • Customer Relations
  • Verbal and Written Communication
  • Staff Management
  • Training and Development
  • Profit and Loss
  • Adaptable and Flexible
  • Merchandising

Timeline

Asst. Bakery Manager

Market of Choice
06.2022 - Current

Owner

Joy Life Coaching
01.2021 - Current

Delivery Driver

Grubhub
10.2020 - 06.2022

Home Instead Senior Care
06.2016 - 10.2016

Market of Choice
10.2013 - 10.2020

Head Trainer

On The Border Restaurant Knox

Portland State University

Bachelors from Sociology

Portland Community College

Associates Degree from Justice
WILLIAM MOYER