Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Mulvin

Taylor

Summary

Dynamic Full-time Supervisor at UPS with a proven track record in optimizing efficiency and enhancing team productivity. Skilled in time management and relationship building, I successfully streamlined scheduling processes, reducing overtime costs while fostering a culture of accountability. Committed to mentoring staff and implementing innovative solutions for operational excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Full-time Supervisor

United Parcel Service, UPS
09.2011 - 05.2025
  • Assisted in time tracking and attendance management using scheduling software.
  • Supported team in maintaining accurate records of employee hours and overtime.
  • Collaborated with supervisors to ensure compliance with company policies and procedures.
  • Participated in training sessions to learn safety protocols and operational procedures.
  • Contributed to maintaining a positive work environment through effective communication with staff.
  • Observed workflow processes to identify areas for efficiency improvements within the team.
  • Gained proficiency in using digital tools for reporting and data entry tasks.
  • Adapted quickly to new responsibilities and changes in operational priorities as needed.
  • Assisted human resources with resolving timekeeping-related disputes between employees by providing thorough documentation of incidents.
  • Led cross-functional initiatives focused on improving overall organizational effectiveness through better resource allocation and time management practices.
  • Streamlined the scheduling process, resulting in a more organized workflow for employees.
  • Maintained accurate payroll records, ensuring prompt and correct payment for all staff members.
  • Established open lines of communication with staff members, promoting a collaborative environment where employees felt comfortable discussing concerns or suggestions related to work hours and scheduling.
  • Collaborated with management to identify areas of improvement within the organization''s time management practices.
  • Proactively identified potential bottlenecks in project timelines and implemented solutions to ensure deadlines were consistently met or exceeded.
  • Reduced overtime costs by closely monitoring employee work hours and adjusting schedules accordingly.
  • Resolved employee scheduling conflicts in a timely manner, minimizing disruptions to workflow and project timelines.
  • Evaluated existing processes for managing employee time and attendance data, recommending improvements that led to greater accuracy and efficiency across the organization.
  • Continuously monitored workload distribution and adjusted assignments as needed to maintain optimal productivity levels among team members.
  • Enhanced team productivity by implementing efficient time management strategies.
  • Established clear expectations regarding punctuality and attendance policies for all employees, fostering a culture of accountability within the organization.

Education

Bachelor of Science - Business Management

Colorado Technical University
Colorado Springs, CO
01-2029

Skills

  • Mentoring staff
  • Time management expertise
  • Efficiency optimization
  • Delegation
  • Innovation encouragement
  • Workflow streamlining
  • Deadline enforcement
  • Attention to detail
  • Goal oriented
  • Verbal and written communication
  • Decision-making
  • Relationship building
  • Training and mentoring
  • Team building
  • Staff discipline
  • Safety protocols

Certification

Forklift Trainer

Timeline

Full-time Supervisor

United Parcel Service, UPS
09.2011 - 05.2025

Bachelor of Science - Business Management

Colorado Technical University

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