Dynamic Full-time Supervisor at UPS with a proven track record in optimizing efficiency and enhancing team productivity. Skilled in time management and relationship building, I successfully streamlined scheduling processes, reducing overtime costs while fostering a culture of accountability. Committed to mentoring staff and implementing innovative solutions for operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Full-time Supervisor
United Parcel Service, UPS
09.2011 - 05.2025
Assisted in time tracking and attendance management using scheduling software.
Supported team in maintaining accurate records of employee hours and overtime.
Collaborated with supervisors to ensure compliance with company policies and procedures.
Participated in training sessions to learn safety protocols and operational procedures.
Contributed to maintaining a positive work environment through effective communication with staff.
Observed workflow processes to identify areas for efficiency improvements within the team.
Gained proficiency in using digital tools for reporting and data entry tasks.
Adapted quickly to new responsibilities and changes in operational priorities as needed.
Assisted human resources with resolving timekeeping-related disputes between employees by providing thorough documentation of incidents.
Led cross-functional initiatives focused on improving overall organizational effectiveness through better resource allocation and time management practices.
Streamlined the scheduling process, resulting in a more organized workflow for employees.
Maintained accurate payroll records, ensuring prompt and correct payment for all staff members.
Established open lines of communication with staff members, promoting a collaborative environment where employees felt comfortable discussing concerns or suggestions related to work hours and scheduling.
Collaborated with management to identify areas of improvement within the organization''s time management practices.
Proactively identified potential bottlenecks in project timelines and implemented solutions to ensure deadlines were consistently met or exceeded.
Reduced overtime costs by closely monitoring employee work hours and adjusting schedules accordingly.
Resolved employee scheduling conflicts in a timely manner, minimizing disruptions to workflow and project timelines.
Evaluated existing processes for managing employee time and attendance data, recommending improvements that led to greater accuracy and efficiency across the organization.
Continuously monitored workload distribution and adjusted assignments as needed to maintain optimal productivity levels among team members.
Enhanced team productivity by implementing efficient time management strategies.
Established clear expectations regarding punctuality and attendance policies for all employees, fostering a culture of accountability within the organization.