William Murphy
Columbus,OH
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dishwasher
Bob Evans Restaurant
12.2022 - Current
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Line Cook
Buffalo Wild Wings
06.2015 - 09.2020
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
Captioning Agent
Clear Captions
09.2018 - 01.2019
- Streamlined communication between hearing-impaired clients and businesses by providing accurate and timely captions for phone calls.
- Increased client satisfaction by consistently meeting or exceeding required performance metrics.
- Boosted productivity by mastering the use of advanced captioning software tools and techniques.
Crew Member
Jason's Deli
01.2013 - 05.2015
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Overnight Line Cook
McDonald's Restaurant
07.2012 - 01.2013
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Education
High School Diploma -
Oliver Ames High School
North Easton, MA05.2012
Certification
Previous ServSafe certification
Other Skills
I have experience with Welding, Metalworking, Woodworking, and Microsoft Office.
50 WPM type speed.
Timeline
Dishwasher
Bob Evans Restaurant
12.2022 - Current
Captioning Agent
Clear Captions
09.2018 - 01.2019
Line Cook
Buffalo Wild Wings
06.2015 - 09.2020
Crew Member
Jason's Deli
01.2013 - 05.2015
Overnight Line Cook
McDonald's Restaurant
07.2012 - 01.2013
High School Diploma -
Oliver Ames High School
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