Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager
William Murphy

William Murphy

Corrales,NM

Summary

Proven leader driven by integrity and passion.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Store Manager

Skechers
05.2024 - 04.2025
  • Led daily store operations, ensuring efficient workflow and adherence to company policies.
  • Analyzed sales data to identify trends, adjusting merchandising strategies to increase revenue.
  • Fostered a positive work environment, encouraging collaboration and open communication among team members.
  • Spearheaded community outreach initiatives, strengthening brand presence and customer loyalty in local market.
  • Conducted regular performance evaluations, providing constructive feedback to boost employee engagement and productivity.
  • Collaborated with upper management on strategic planning, aligning store objectives with overall business goals.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Developed training programs for new staff, enhancing team performance and customer service skills.
  • Implemented inventory management strategies, optimizing stock levels and reducing excess merchandise.

Production Manager

Savers/Value Village
02.2024 - 04.2024
  • In charge of all aspects of production, on site donations, recruiting, hiring, scheduling, and over seeing a crew of 40

Manager

Fruit Of The Earth Organics
09.2022 - 02.2024
  • Proven leadership skills and talent building abilities. Lead by example and with integrity and you will build a team that is unstoppable.

Store Manager

Merrell Wolverine Worldwide
11.2016 - 07.2022
  • Responsible for all aspects of the business and it’s four walls. This includes recruiting and on boarding, scheduling, inventory, control, loss prevention partnered with outstanding customer service and relations.

Assistant Store Manager

Petco
03.2016 - 10.2016
  • Scheduling, payroll, product placement/replenishment, training, and excellent customer service are my top priorities. I also oversee the Dog Training and the grooming areas as well.

Client Care Coordinator

Comfort Keepers
05.2014 - 03.2016
  • Planning and implementing care plans with families, processing all required documentation, data entry and communicating the needs of the clients along to the chosen caregivers and keeping a constant open line of communication regarding their care. I also restructured their previous caregiver orientation with a more clinical - hands on training and also began monthly training classes with the caregivers on a variety of clinical skills I possess since obtaining my own CNA license. Others obligations included constant communication and follow up with clients families, power of attorneys, as well as geriatric management agencies to create the best possible care for each and every client.

Crew Member

Trader Joe's
07.2008 - 06.2014
  • Delivered excellent customer service by greeting and assisting customers and their needs. Reorganized the sales floor to meet company demands. Stocked and restocked inventory when shipments were received, implementing proper rotation wherever necessary. Wrote order supply requests for several different departments throughout my 6 years with the company. Was also part of numerous restructures and floor plan shifts arranging items in favorable positions and areas of the store for optimal sales.

Education

Certificate - Home Health

Santa Fe Community College
Santa Fe, NM
01.2014

Skills

  • CNA
  • Store management
  • Leadership
  • Employee Orientation
  • Retail
  • Management
  • Production Management
  • Caregiving
  • Payroll
  • Management Experience
  • Team Building
  • Inventory
  • Retail Management
  • Scheduling
  • Merchandising
  • Operations
  • Training
  • CNA State of New Mexico (2 years)
  • Sales
  • Store Management Experience
  • Recruiting
  • Cash register
  • Supervising experience
  • Cash Handling
  • Customer Service

Certification

  • Driver's License
  • CNA
  • July 2014 to July 2016
  • Completed a semester course @ SFCC in Home Health. Received my certificate, highest honors. Took my State exam shortly after to obtain my New Mexico CNA license. Clinical skills performed @ Santa Fe cares Nursing Home as well as Luna College (Las Vegas NM)

Timeline

Store Manager

Skechers
05.2024 - 04.2025

Production Manager

Savers/Value Village
02.2024 - 04.2024

Manager

Fruit Of The Earth Organics
09.2022 - 02.2024

Store Manager

Merrell Wolverine Worldwide
11.2016 - 07.2022

Assistant Store Manager

Petco
03.2016 - 10.2016

Client Care Coordinator

Comfort Keepers
05.2014 - 03.2016

Crew Member

Trader Joe's
07.2008 - 06.2014

Certificate - Home Health

Santa Fe Community College

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