Summary
Overview
Work History
Education
Skills
Timeline
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William Nesmith

Rockford,IL

Summary

Versatile and reliable professional with experience as a Content Creator, Delivery Driver, and Forklift Operator. Skilled in producing engaging digital content while highly computer-savvy and organized in managing tasks and projects. Strong background in logistics and operations with proven ability to safely operate forklifts, manage deliveries on schedule, and provide excellent customer service. Recognized for adaptability, attention to detail, and efficiency in both creative and hands-on work environments.

Overview

2026
2026
years of professional experience

Work History

Social Media Content Creator

Facebook
2020 - Current
  • Managed content across multiple platforms for widest audience reach.
  • Developed in-depth understanding of digital and mobile marketing practices and media.
  • Edited and proofread drafts of articles and other documents.
  • Studied and commented on current news and trends.
  • Created content for websites and online publications.
  • Create and design all my graphic art designs.
  • All my graphics are 100% original
  • Completed accurate and polished formatting in line with publishing standards prior to submission.
  • Windows Friendly
  • Knowledge of Canva website

Delivery Driver/Collection Customer Service Representative

Rockford Auto Parts
10.2019 - 11.2024
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Verified accuracy of all deliveries against order forms.
  • Forklift Operator

Delivery Driver

Tom N Jerry's
03.2008 - 10.2019
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered packages to customer doorsteps and business offices.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Shipping and Receiving Clerk

Brynolf MFG
2004 - 2008
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.

Head of General Service

Goodyear Commercial Tire and Service Center
1999 - 2004
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Delivered services to customer locations within specific timeframes.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained strong leadership skills by managing projects from start to finish.

Education

Mathematical Sciences

Lincoln Park High
Chicago, IL

Skills

  • Social media marketing
  • Audience engagement
  • Visual storytelling
  • Digital publishing
  • Copywriting
  • Content scheduling
  • Social media content campaigns
  • Promotional video
  • Digital channel management
  • I can design 100% original graphic
  • Knowledge of Canva
  • Video editing for reel,short or Tik Tok videos
  • Windows Friendly
  • Content production
  • Social media and promotions
  • Influencer collaboration

Timeline

Delivery Driver/Collection Customer Service Representative

Rockford Auto Parts
10.2019 - 11.2024

Delivery Driver

Tom N Jerry's
03.2008 - 10.2019

Social Media Content Creator

Facebook
2020 - Current

Shipping and Receiving Clerk

Brynolf MFG
2004 - 2008

Head of General Service

Goodyear Commercial Tire and Service Center
1999 - 2004

Mathematical Sciences

Lincoln Park High

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