WILLIAM NUÑEZ DEL RIO
Jackson Height,Queens
Summary
Hello my name is Willian Nuñez, I'm a currently looking for new opportunities.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
8
8
years of professional experience
Work History
Server
Fandi Mata Restaurant
New York
11.2022 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server Shift Leader
Bistango at the Kimberly Hotel
New York, NY
06.2019 - 11.2020
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Consistently met or exceeded sales goals through upselling techniques.
Server
La Boom Night Club
New York, NY
03.2017 - 04.2020
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
- Mentored hostess team members, fostering professional growth and strong teamwork.
Server Shift Leader
Maison Kayser
New York
06.2016 - 06.2019
- Explained menu items and suggested appropriate options for food allergy concerns.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Consistently met or exceeded sales goals through upselling techniques.
Education
GRADUATE ON CORPORATE SOCIAL COMMUNICATION - Conflict resolutions,Crisis Management
SANTA MARIA UNIVERSITY
Venezuela 03.2014
Skills
- Highly responsible
- Reliable
- Works well under pressure
- Exceptional interpersonal skills
- Upbeat
- Outgoing
- Positive
- Strong customer relationship builder
- Ability to handle problems
- Ability to resolve problems
- Strong Work Ethic
- Exceptional customer service
- Hospitality service expertise
Languages
Spanish
Native or Bilingual
Timeline
Server
Fandi Mata Restaurant
11.2022 - 03.2024
Server Shift Leader
Bistango at the Kimberly Hotel
06.2019 - 11.2020
Server
La Boom Night Club
03.2017 - 04.2020
Server Shift Leader
Maison Kayser
06.2016 - 06.2019
GRADUATE ON CORPORATE SOCIAL COMMUNICATION - Conflict resolutions,Crisis Management
SANTA MARIA UNIVERSITY