William Nusbaum
Athens,Pennsylvania
Summary
Dynamic leader and strategic thinker with a proven track record at BUSY BEE RENTALS LLC and Home Necessities. Excelled in operations management and customer relations, driving growth through strategic marketing and strong relationship building. Achieved significant cost savings and revenue increases by leveraging negotiation skills and fostering team development.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
23
23
years of professional experience
Work History
OWNER
BUSY BEE RENTALS LLC
05.2019 - Current
- Recognized individual contributions to motivate and inspire teams.
- Designed training programs, enhancing skills and enabling employee growth.
- Developed financial forecasts for informed strategic planning.
- Monitored cash flow for sustainable operational practices.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Optimized budgeting processes by implementing cost-control measures.
- Built lasting relationships with customers through personalized interactions.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
MANGER
Home Necessities
11.2001 - 05.2019
- Implemented training programs for enhanced employee skills.
- Managed budgets for various departmental initiatives.
- Conducted performance evaluations to identify areas for employee growth.
- Coordinated recruitment efforts to attract top talent.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
ATHENS AREA HIGH SCHOOL
Athens, PA06-1990
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Staff management
- Marketing
- Staff hiring
- Negotiation
- Sales leadership
- Employee development
- Contract management
Timeline
OWNER
BUSY BEE RENTALS LLC
05.2019 - Current
MANGER
Home Necessities
11.2001 - 05.2019
High School Diploma -
ATHENS AREA HIGH SCHOOL
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