William Obregon
Marysville,WA
Summary
Advantageous Managing Partner with 19 years of experience in foodservice management. Adept at increasing restaurant profitability through detail-oriented management and high standards of customer service. Committed to setting and meeting big-picture goals through day-to-day efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Managing Partner
Ezell's Famous Chicken
10.2019 - Current
- In charge of all daily operations
- Carefully interviewed, selected, trained, and supervised team.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Maintained facility and grounds to present positive image.
- Developed, implemented, and managed business plans to promote profitable food sales.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Opened a new restaurant location
- Helped in the positional and manager training for new managers and operations team for the company
- average weekly sales $85,000
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Achieved outstanding financial results through; growth of the business hours, labor and food oversight and PNL follow through
General Manager
Brooklyn Bros. Pizzeria
01.2018 - 10.2019
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Correctly calculated inventory and ordered appropriate supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Help create a food inventory system
Restaurant General Manager
Krispy Kreme Donuts
05.2018 - 01.2019
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- In charge of PNL creation for mid month and month end
- Oversaw all accounting numbers for the store
- average weekly sales $35,000
First Assistant Manager
The Garage Burgers & Beer
04.2015 - 05.2018
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- helped set up and open brand new location, including training and hiring of all team
Quality Director
Chic-Fil-A
01.2015 - 09.2015
- oversaw all back of house operations
- in charge of inventory management, ordering as well as training for all cooks and back of house team members
- worked with General manager to create ordering guide
- oversaw all food levels and quality control for all cold sides, hot sides and main items
- worked in position in the kitchen and front of house as needed.
- achieved a 98% score on kitchen ecosure inspection
- part of new item testing for new Corporate recipes and processes
- average weekly sales $125,000
Education
Master of Arts - Music Education And Performance
Oklahoma City University
Oklahoma City, OK05-2013
Music Education And Music Performance
Central Washington University
Ellensburg, WA01-2011
Skills
- Foodservice management professional
- Cross-functional team leadership
- Profit maximization
- Recruiting
- Payroll
- Food safety expertise
- Budgeting expert
- Revenue growth
- Kitchen safety
- Operations management
- Forecasting
- Interviewing expertise
Certification
servsafe certified
Timeline
Managing Partner
Ezell's Famous Chicken
10.2019 - Current
Restaurant General Manager
Krispy Kreme Donuts
05.2018 - 01.2019
General Manager
Brooklyn Bros. Pizzeria
01.2018 - 10.2019
First Assistant Manager
The Garage Burgers & Beer
04.2015 - 05.2018
Quality Director
Chic-Fil-A
01.2015 - 09.2015
Master of Arts - Music Education And Performance
Oklahoma City University
Music Education And Music Performance
Central Washington University
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