Summary
Overview
Work History
Education
Skills
Timeline
Generic

William O'Donovan

Winterhaven,CA

Summary

Service-oriented Technical Trainer with more than seven years of experience translating intricate technology trends and processes to hands-on learning programs. Dedicated approach to bolstering staff knowledge through resourceful documents and training. Key collaboration with colleagues to identify and convey performance initiatives. Cultivated technological knowledge skillset to adapt and maintain technical coursework, adjust instruction methods and provide thorough learner evaluation. IT-focused Technical Trainer with seven years skillfully cultivating custom-made syllabi to spearhead organizational technology training. Pulls from in-depth knowledge of technical landscape to develop curriculum to meet organizational expectations for skillset development. Personalized approach to collaboration to craft learning initiatives meeting pre-ordained specifications. Thorough approach to project management, training development and resource cultivation. Seasoned Technical Trainer with seven years of experience managing technology training requirements and curriculum to meet skills-development initiatives. Detail-oriented when working with team to outline, process and provide resources to meet technical goals. Organized approach to streamlining and compiling complex documentation and instruction programs. Knowledgeable oversight and tracking of technology sector.

Overview

48
48
years of professional experience
3
3
years of post-secondary education

Work History

General Dynamics Technical Trainer

General Dynamics, Inc.
San Diego, CA
06.1986

Bait and Tackle/Snack Bar Owner/Manager

Sharkey's, Inc.
San Diego,, CA
08.2007 - 10.2012
  • Participated in menu planning and food production, properly handling food surpluses and cost control.
  • Coordinated concession team, food preparation and storeroom operations.
  • Purchased food items, supplies and equipment in alignment with strict budgets.
  • Analyzed and controlled inventory, working with suppliers to secure cost-effective contracts.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.

RV Park Manager

Coastal Trailer Villa
San Diego, CA
01.2000 - 09.2007
  • Assigned work to staff, set schedules and motivated strong performance in key areas.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
  • Improved recreational programming based on feedback from customers and employees.
  • Conducted site visits, artist walkthrough and other pre-event meetings with third parties to explain event objectives, site restrictions and performance expectations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Improved operations through consistent hard work and dedication.
  • Delivered services to customer locations within specific timeframes.

Network Specialist

Sherikon, Inc.
San Diego, CA
06.1993 - 01.2000
  • Troubleshot and maintained networking devices and infrastructure across enterprise.
  • Performed configuration and troubleshooting of Cisco & Arista routing/switching platforms.
  • Identified and immediately resolved issues with network devices.
  • Maintained thorough understanding of local area and wide area networking and components.
  • Installed firewalls and VPNs to increase and manage client network security.
  • Served as liaison between user community and software providers.
  • Communicated with vendors to resolve network outages and periods of reduced performance.
  • Upgraded and expanded network systems and components.
  • Upgraded from a main frame to a computer backbone for seven Western VA hospitals and clinics

Computer Technical Trainer

General Dynamics, Inc.
San Diego, CA
06.1986 - 06.1993
  • Updated training coursework and requirements according to group and technology changes.
  • Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
  • Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.
  • Led syllabus preparation based on detailed breakdowns of technical concepts.
  • Collaborated with technical manager to identify key areas necessitating training based on software and equipment design.
  • Created courseware using online learning management system tool and various graphics and multimedia software programs.
  • Created curricula, instructions, documents and written tests for various types of training courses.
  • Created and oversaw [Type] training programs for operations.

US Navy Flight Officer

United States Navy
San Diego, CA
10.1964 - 06.1986
  • Completed post-flight maintenance reports and work with crew chief for post-maintenance check flights.
  • Attained detailed weather reports prior to planning flights.
  • Met with other crew members to plan missions prior to flight and review results following completion.
  • Planned and filed daily flight plans for training missions, sorties and patrol flights.
  • Practiced and drilled for numerous wartime and peacetime emergency situations requiring rapid response.
  • Identified targets of opportunity during flight operations.
  • Developed team communications and information for meetings.
  • Performed duties as a Naval Intelligence Officer
  • Flew combat missions in Vietnam

Education

Bachelor of Arts - Secondary Education (High School)

Texas Christian University
Ft. Worth, TX
01.1961 - 06.1964

Skills

Schematic understanding

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Timeline

Bait and Tackle/Snack Bar Owner/Manager

Sharkey's, Inc.
08.2007 - 10.2012

RV Park Manager

Coastal Trailer Villa
01.2000 - 09.2007

Network Specialist

Sherikon, Inc.
06.1993 - 01.2000

General Dynamics Technical Trainer

General Dynamics, Inc.
06.1986

Computer Technical Trainer

General Dynamics, Inc.
06.1986 - 06.1993

US Navy Flight Officer

United States Navy
10.1964 - 06.1986

Bachelor of Arts - Secondary Education (High School)

Texas Christian University
01.1961 - 06.1964
William O'Donovan