Overview
Work History
Education
Timeline
Generic

William Oehler

Niagara Falls,NY

Overview

35
35
years of professional experience

Work History

Security Officer

Don's security service
Depew, NY
04.2022 - Current
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Observed patrons and customers to quickly address security situations.
  • Identified suspicious activity to determine appropriate response.
  • Responded to alarms and conducted investigations as required.
  • Guarded restricted areas to prevent unauthorized entry.
  • Operated communication systems between officers stationed throughout the facility.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Documented security-related situations and submitted in-depth reports to superiors.

Bus Driver

Niagara Frontier Transportation Authority
Buffalo, NY
07.2013 - 05.2022
  • Inspected vehicles prior to each shift for mechanical defects or malfunctions.
  • Assisted elderly or disabled passengers with boarding and disembarking from the bus.
  • Collected fares, tickets and passes accurately.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Announced stops to passengers.
  • Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
  • Reported any mechanical or operational issues to maintenance staff promptly.
  • Greeted customers in a friendly manner when boarding the bus.
  • Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.

Owner\Operator

Reliabill Transportation Inc.
Grand Island, NY
03.1990 - 07.2013
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Identified potential risks associated with operations in order to minimize liabilities.
  • Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.

Education

Class A Driver

Stevens Driving School
West Seneca, NY
02-2023

Bachelor of Science - Criminal Justice

SUNY Buffalo State
Buffalo, NY
05-2012

Timeline

Security Officer

Don's security service
04.2022 - Current

Bus Driver

Niagara Frontier Transportation Authority
07.2013 - 05.2022

Owner\Operator

Reliabill Transportation Inc.
03.1990 - 07.2013

Class A Driver

Stevens Driving School

Bachelor of Science - Criminal Justice

SUNY Buffalo State

Similar Profiles

CREATE PROFILE
William Oehler