William Olsen
Granite Falls,WA
Summary
Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proven success providing leadership to teams of 15+.
I am seeking employment with a company where I can grow professionally and personally. I want to succeed in a challenging environment that will provide me with advancement opportunities.
Overview
9
9
years of professional experience
Work History
Warehouse Supervisor/Forklift Trainer
Resource Label Group
Mukilteo, WA
03.2018 - Current
- Responsible for all rewind/finishing, shipping/receiving/packaging, and warehouse inventory staff to ensure that all jobs meet promised timelines with accurate documentation and low error rates
- Responsible for the delegation of routine tasks, motivation and/or disciplinary actions amongst warehouse employees if needed.
- Communicate confidently with superiors, peers and subordinates while keeping other departments informed of developments affection their function throughout the day
- Oversee inventory management system/timeline. Organize inventory audits regularly. Continuously reevaluating innovative strategies to keep inventory as accurate as possible.
- Training of new associates on rewinding equipment.
- Coordinate inventory of required shipping supplies
- Operate and demonstrate use of warehouse equipment including forklifts
- Assure proper and routine maintenance and servicing of warehouse vehicles and equipment.
- Assist with freight quotes (if necessary).
- Train and delegate miscellaneous tracking of freight shipments, lost packages, etc. when required.
- Ensure all warehouse staff are practicing OSHA safety standards and keep updates reports of known safety issues
- Cross-training for all positions within the warehouse.
- Train all staff on forklift trucks and heavy machinery
Assistant Store Manager
Yummy.com
Playa Vista, CA
08.2016 - 02.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Field Technician
Mac And JJ’s Metal Refinishing And Polish
Los Angeles, CA
01.2015 - 02.2018
- Touch-up welding and polishing
- Performed routine maintenance and replaced worn parts.
- 10-12 hour overnight shift
- Utilized safety practices with no complaints or accidents.
- Assisted staff by restocking supplies, cleaning areas and maintaining machinery.
- Completed job reports and logs immediately following service calls.
Education
Completed Several Business And Leadership Courses -
Los Angeles Trade Technical College
Los Angeles, CA10.2015
High School Diploma -
Oswego East High School
Oswego, IL06.2013
Skills
- Staff Management/Training
- Warehouse Organization plus inventory oversight
- Forklift Operator Training Certified
- Shipping, Receiving, and Logistics
- Inventory and Supply Management
- Quality Improvement Leadership
- Meticulous Attention to Detail
- Maintenance and Repair
- Operational Reporting
- Workplace Monitoring
- Disciplinary Action
- Warehouse Organization
- Stock Counts
- Warehouse Safety
- Team Meetings
- Spreadsheet Tracking
- Claim Submission
- Scheduling Knowledge
- Inventory Control
- Customer Service
- MS Office
- General Management and Administration
- Project Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments
- Successfully streamlined material storage and job allocation methods. Storage of all of job stock is now by material types and is accompanied by a user-friendly chart. Storage system now simplified so that it can more easily be cross trained amongst other warehouse staff and support staff to cover when needed.
- Developed operating procedure manuals for quality control, inventory management, and equipment maintenance as well as proficiency timeline testing documents
Timeline
Warehouse Supervisor/Forklift Trainer
Resource Label Group
03.2018 - Current
Assistant Store Manager
Yummy.com
08.2016 - 02.2018
Field Technician
Mac And JJ’s Metal Refinishing And Polish
01.2015 - 02.2018
Completed Several Business And Leadership Courses -
Los Angeles Trade Technical College
High School Diploma -
Oswego East High School