William Olsen
Granite Falls,WA
Summary
Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proven success providing leadership to teams of 15+.
I am seeking employment with a company where I can grow professionally and personally. I want to succeed in a challenging environment that will provide me with advancement opportunities.
Overview
9
9
years of professional experience
Work History
Warehouse Supervisor/Forklift Trainer
Resource Label Group
03.2018 - Current
- Responsible for all rewind/finishing, shipping/receiving/packaging, and warehouse inventory staff to ensure that all jobs meet promised timelines with accurate documentation and low error rates
- Responsible for the delegation of routine tasks, motivation and/or disciplinary actions amongst warehouse employees if needed.
- Communicate confidently with superiors, peers and subordinates while keeping other departments informed of developments affection their function throughout the day
- Oversee inventory management system/timeline. Organize inventory audits regularly. Continuously reevaluating innovative strategies to keep inventory as accurate as possible.
- Training of new associates on rewinding equipment.
- Coordinate inventory of required shipping supplies
- Operate and demonstrate use of warehouse equipment including forklifts
- Assure proper and routine maintenance and servicing of warehouse vehicles and equipment.
- Assist with freight quotes (if necessary).
- Train and delegate miscellaneous tracking of freight shipments, lost packages, etc. when required.
- Ensure all warehouse staff are practicing OSHA safety standards and keep updates reports of known safety issues
- Cross-training for all positions within the warehouse.
- Train all staff on forklift trucks and heavy machinery
Assistant Store Manager
Yummy.com
08.2016 - 02.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Field Technician
Mac And JJ’s Metal Refinishing And Polish
01.2015 - 02.2018
- Touch-up welding and polishing
- Performed routine maintenance and replaced worn parts.
- 10-12 hour overnight shift
- Utilized safety practices with no complaints or accidents.
- Assisted staff by restocking supplies, cleaning areas and maintaining machinery.
- Completed job reports and logs immediately following service calls.
Education
Completed Several Business And Leadership Courses -
Los Angeles Trade Technical College
Los Angeles, CA10.2015
High School Diploma -
Oswego East High School
Oswego, IL06.2013
Skills
- Staff Management/Training
- Warehouse Organization plus inventory oversight
- Forklift Operator Training Certified
- Shipping, Receiving, and Logistics
- Inventory and Supply Management
- Quality Improvement Leadership
- Meticulous Attention to Detail
- Maintenance and Repair
- Operational Reporting
- Workplace Monitoring
- Disciplinary Action
- Warehouse Organization
- Stock Counts
- Warehouse Safety
- Team Meetings
- Spreadsheet Tracking
- Claim Submission
- Scheduling Knowledge
- Inventory Control
- Customer Service
- MS Office
- General Management and Administration
- Project Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments
- Successfully streamlined material storage and job allocation methods. Storage of all of job stock is now by material types and is accompanied by a user-friendly chart. Storage system now simplified so that it can more easily be cross trained amongst other warehouse staff and support staff to cover when needed.
- Developed operating procedure manuals for quality control, inventory management, and equipment maintenance as well as proficiency timeline testing documents
Timeline
Warehouse Supervisor/Forklift Trainer
Resource Label Group
03.2018 - Current
Assistant Store Manager
Yummy.com
08.2016 - 02.2018
Field Technician
Mac And JJ’s Metal Refinishing And Polish
01.2015 - 02.2018
Completed Several Business And Leadership Courses -
Los Angeles Trade Technical College
High School Diploma -
Oswego East High School
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