Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

William Osborne

Wilkesboro,NC

Summary

GOALS – To make a difference for a growing company. I hope to bring my productivity and work ethic to an organization and grow their business.

Overview

35
35
years of professional experience

Work History

Vice President of Operations

Aquila Consultants
Friendship, IN
06.2023 - Current
  • I was hired by Aquila Consulting to build a field services team from the ground floor.
  • Built back-office support to perform billing and receiving for all projects being worked.
  • Built back office support to enhance field performance. Locate tracking, performance enhancement, and analysis, field needs, and support for field teams.
  • Built field teams to support all of our clients, starting with Construction Managers. Then splicing technicians, then full-service construction teams (drillers, locators, general construction team members).
  • Built client base from one customer to 8 customers - improving revenue from $2M to $16M - $20M in revenue and have $40M in potential pipeline for 2025.

Technical Senior Program Manager

ANS (Advanced Network Services)
Columbus, OH
01.2019 - 06.2023
  • My current role is a senior level Project Manager providing leadership for a number of large scale OSP projects in preparation for the wireless 5G deployment by the Major Cell Phone Providers (AT&T, Verizon, Sprint, T-Mobile)
  • My duties are to ensure that we are compliant with every Federal, State, and Local requirement - including ROW, Permitting, USIC, and any other requirements.
  • I am handled fiber augments from the Cell Sites to the end Small Cell destination - in preparation for the RF to LIT scheduled for 2020 and beyond.
  • I built 200+ Small Cell sites from the ground up. Installed poles, got power, installed all eq
  • I was responsible for building 20 full Cell Sites in MI over the course of 8 months. This included all state and local requirements for civil construction, as well as requirements for AT&T for acceptance.

Vice President

PCPS (Precision Comforce Professional Services)
Plano, TX
01.2018 - 12.2019
  • I performed field installation, test and turn up on a variety of Alcatel equipment
  • I must travel around the country, coordinate installation, test and turn up procedures and conduct quality audits on projects in a variety of customer locations
  • This includes all forms of outputs (OC48, OC12 and OC3) for wire line and wireless customers

EVO-360
Tampa, FL
01.2018 - 12.2018
  • Was head of our sales team
  • We provided temporary resources to Telecom companies for their installation, engineering and test and turnup activities for a wide range of customers (both wireline and wireless)

National Operation Manager

TEKsystems, EF&I
Norcross, GA
05.2001 - 12.2018
  • I was promoted to Operations Manager and have served in this role since May 2001
  • My responsibilities include: analysis and costing of new projects, budget analysis and implementation, procurement of new work, the entire delivery responsibility for the company, Single Point of Contact for the AT&T, Cingular, Verizon, Verizon Wireless, Nortel, SBC, Qwest, Level (3) accounts
  • I am responsible for the Engineering (Detail and Field), Logistics, Quality and Installation departments
  • Each division has a manager who reports to me and gets direction of our business strategy
  • My company has become TL9000 certified under my watch and have completed all the major courses of the Telecordia GR1275 certification process
  • We have also completed the AT&T on-line training for all of our employees
  • Under my leadership - our company went from a negative Profit and Loss statement - to making about $2.5M in net profit during years 2003, 2004 and 2005

Telephony installer

TEK Systems, EF&I
Norcross, GA
05.2000 - 05.2001
  • My responsibilities for the company have been basic installer capabilities, lead installer responsibilities and field foreman responsibilities
  • I was involved with installation of many types of equipment including (Transport, Switching, DC Power (Primary & Secondary), DWDM long haul, multiplexers (OC48, OC12 & OC3), Digital Cross-Connect, alarm equipment, timing equipment, gateway equipment (routers, switches) and various styles of RBS (RF) equipment
  • I was given the position as Senior Supervisor during which time I was beginning to learn the role and responsibility of the IM
  • The IM for the Southeast Region was removed from his position and I was asked to stand in for him as the "Acting Installation Manager" with an opportunity to become the Installation Manager
  • I was rewarded with the permanent Installation Managers Job in June 2001

Construction Supervisor

TAG Communications
Del Mar, NY
01.1993 - 05.2000
  • Telephony installer, lead installer for a telephony contractor
  • TAG contracted me to QCS LLC in Richmond, VA
  • QCS handles all of the Bell Atlantic installation on the East Coast from the North Carolina boarder of Virginia to Delaware (east of 1-95)
  • I was contracted to QCS for the entire duration of my employment with TAG
  • When I was dispatched to QCS they had over 100 contractors working for them and when I left TAG and they terminated my contract with QCS, there was only a hand full of contractors (less than 10) still under contract with QCS
  • My responsibilities began with QCS as a basic installer (wire wrapping, pulling cable, making power connections, BNC connections, building structures, installing bays, fiber connections)
  • As my time lengthened with the company they began to give me jobs to run as the lead installer
  • I was the lead for this company, but they could not assign me as the lead because of the agreements they had with their own employees (I was only a contractor for this company)
  • For this reason I began to pursue another position that I could grow and be rewarded for my hard work

Telephony installer, lead

TAG Communications
Del Mar, NY.
01.1993 - 05.2000
  • Installer for a telephony contractor
  • TAG contracted me to QCS LLC in Richmond, VA
  • QCS handles all of the Bell Atlantic installation on the East Coast from the North Carolina boarder of Virginia to Delaware (east of I-95)
  • I was contracted to QCS for the entire duration of my employment with TAG
  • When I was dispatched to QCS they had over 100 contractors working for them and when I left TAG and they terminated my contract with QCS, there was only a hand full of contractors (less than 10) still under contract with QCS
  • My responsibilities began with QCS as a basic installer (wire wrapping, pulling cable, making power connections, BNC connections, building structures, installing bays, fiber connections)
  • As my time lengthened with the company they began to give me jobs to run as the lead installer
  • I was the lead for this company, but they could not assign me as the lead because of the agreements they had with their own employees (I was only a contractor for this company)
  • For this reason I began to pursue another position that I could grow and be rewarded for my hard work.

Quality Control Manager

Isratex, Inc
Rainelle, WV.
01.1990 - 01.1993
  • For a military garment manufacturer whom primarily manufactured high impact clothing for the United States Military
  • My responsibilities were to organize and implement quality procedures and documentation to meet the growing quality requirements of the United States Military
  • At the end of my employment the company was completely quality orientated
  • I left this position to take a plant manager’s job.

Education

Greenbrier West High School
Charmco, WV

business management,basic technical engineering

West Virginia Technical College

Excel,Word, Windows 98, Lotus,Word Perfect

telephony training course

Spencers Technologies
Grayson, Kentucky

telecom training modules

World Wide Campus

C4 Management Methodology,Human Resources,Safety and OSHA requirements

NCTI

Hilti Fire Stop Training

3M Fire Stop Training

Trompetor Training

Six Sigma Black Belt

Skills

  • Project tracking
  • Vendor Sourcing
  • Cost Control
  • Root Cause Analysis
  • Inventory Control
  • Risk Management
  • Systems implementation
  • Productivity Improvement
  • Workforce training
  • Project Planning
  • Compliance Monitoring
  • Schedule Management
  • Project Management
  • Work flow planning
  • Document Management
  • Strategic Planning
  • Feasibility analysis
  • Contract Management
  • Data Analysis
  • Resource Allocation
  • Financial Administration
  • Technical Support
  • Project development
  • Data review
  • Procedure Development
  • Concrete estimation
  • Microsoft Office Suite expert
  • Project planning and development
  • Business Analysis
  • Contract negotiation expertise
  • Conflict Management
  • Commercial construction experience
  • Baseline schedules creation
  • Budget Control
  • Quality assurance and control
  • Customer Relations
  • Project scope
  • Stakeholder Communications
  • Cost reduction and containment
  • Performance Improvements
  • Advanced problem solving
  • Client Relations
  • Customer relations specialist
  • Team Bonding
  • Change Control Processes
  • Contract Development
  • Critical design review
  • Change control operations
  • Multi-unit operations management

Affiliations

  • Labor costing and production time studies using common costing tools or past experience.
  • Organization of Office and Production Staff and analysis of their capabilities.
  • Production capacity and labor distribution.
  • Human requirements and standards and complete understanding of proper protocol to adhere to when dealing with personnel.
  • All common telephony skills including:
  • Specification reading and understanding.
  • Drawing understanding and implementation.
  • Complete knowledge of ironwork including forecasting scheme – forecasting product needs – implementation of products and final installation.
  • Integrated grounding schemes and implementation.
  • Power needs including – primary (Lucent Galaxy 4848 power distribution bays, BDBB’s, 750 mcm power, 500 mcm power, and 350 mcm cabling) – secondary (Fuse Panels, 4/0, 1/0, #4, 6, 8 cabling).
  • Wireless (BTS, TRU, T1 testing, TG Sync and Reconfiguration). Have been involved in the planning of the DT Scripts that are written and the organization (including test sets and interface software) needed to accurately deliver this product.
  • Costing and installation of Head End equipment including Transport – Multiplexers and fiber. Complete understanding of quality standards, cable formation and quality qualifications.
  • Installation equipment: Lucent, DDM2000, OC3 & OC12 Power equipment including Tyco, Marconi, Reltec, ADC, Telect (this equipment includes primary and secondary DC power).

Timeline

Vice President of Operations

Aquila Consultants
06.2023 - Current

Technical Senior Program Manager

ANS (Advanced Network Services)
01.2019 - 06.2023

Vice President

PCPS (Precision Comforce Professional Services)
01.2018 - 12.2019

EVO-360
01.2018 - 12.2018

National Operation Manager

TEKsystems, EF&I
05.2001 - 12.2018

Telephony installer

TEK Systems, EF&I
05.2000 - 05.2001

Construction Supervisor

TAG Communications
01.1993 - 05.2000

Telephony installer, lead

TAG Communications
01.1993 - 05.2000

Quality Control Manager

Isratex, Inc
01.1990 - 01.1993

Greenbrier West High School

business management,basic technical engineering

West Virginia Technical College

Excel,Word, Windows 98, Lotus,Word Perfect

telephony training course

Spencers Technologies

telecom training modules

World Wide Campus

C4 Management Methodology,Human Resources,Safety and OSHA requirements

NCTI

Hilti Fire Stop Training

3M Fire Stop Training

Trompetor Training

Six Sigma Black Belt

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William Osborne