William Owens
Jacksonville
Summary
Dynamic Production Supervisor with a proven track record at Win Cup Plastics, excelling in production target management and employee leadership. Achieved on-time shipments by implementing quality control measures and fostering a high-performance culture. Skilled in training and mentoring teams, driving continuous improvement, and enhancing operational efficiency.
Overview
43
43
years of professional experience
Work History
Production Supervisor
Win Cup Plastics
11.1988 - Current
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Resolved issues quickly to maintain productivity goals.
- Achieved on-time shipments goal by empowering employees to continued success.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated existing production processes and identified areas for improvement.
- Managed internal operational standards and productivity targets.
- Managed team of 35 production associates, overseeing productive production processes and meeting all deadlines.
- Managed team of 35 production associates, overseeing productive production processes and meeting all deadlines.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Implemented policies and standard operating procedures for continuous improvement.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Kept accurate and detailed records of personnel progress and productivity.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Managed staff hiring, training and supervision.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Supervised ongoing daily production phases.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Retail Sales Associate
Kmart, Sears Holding
03.1998 - 12.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored customers for signs of security concerns and escalated issues to management.
Sergeant
United States Marine Corps
07.1983 - 08.1988
- Identified issues, analyzed information, and provided solutions to problems.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Gained strong leadership skills by managing projects from start to finish.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Wrote detailed reports of all security breaches and investigations.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Organized and detail-oriented with a strong work ethic.
Education
No Degree - Sales And Marketing
Jones Business College
Jacksonville, FLGraduated - Embassy Security
Marine Security Guard School
Quantico, VA12-1985
Graduate Certificate - Logistics And Supply Chain Management
Supply Management And Logistics
Jacksonville, NC12-1983
High School Diploma -
Leon High School
Tallahassee, FL06-1983
Skills
- Production target management
- Audit management
- 6S implementation
- Production targets
- Quality control
- Production planning
- Equipment monitoring
- Manufacturing and distribution
- Line maintenance
- Employee leadership
- Staff management
- Materials management
- Logistics
- Schedule oversight
- Training and mentoring
- Equipment operation
- Process documentation
- Supply chain distribution
- Production management
- Schedule management
- Manufacturing
- Production and processing
- Activity reporting
- Schedule development
Timeline
Retail Sales Associate
Kmart, Sears Holding
03.1998 - 12.2012
Production Supervisor
Win Cup Plastics
11.1988 - Current
Sergeant
United States Marine Corps
07.1983 - 08.1988
No Degree - Sales And Marketing
Jones Business College
Graduated - Embassy Security
Marine Security Guard School
Graduate Certificate - Logistics And Supply Chain Management
Supply Management And Logistics
High School Diploma -
Leon High School