William Palmer
Procurement and Operations Manager
Newtown,United States of America
Summary
A highly accomplished and results-oriented Operations, Procurement and Supply Chain Manager with a track record of driving revenue growth, streamlining operations, and optimizing supply chain efficiencies for large-scale corporate entities. Seeking to leverage extensive experience and exceptional leadership skills to contribute significantly to the success of a forward-thinking organization. Recognized as a dynamic and detail-oriented professional, proven in consistently delivering outstanding results. Demonstrates expertise in effectively leading and mentoring teams to enhance productivity and foster employee engagement. Adaptable and versatile, with a comprehensive background in critical areas of operations including procurement, logistics, inventory management, and quality assurance. Known for exceptional communication and relationship-building abilities, with a proactive approach in identifying and implementing technology-driven solutions to elevate operational efficiency, customer satisfaction, and cost-effectiveness.
Overview
30
30
years of professional experience
Work History
Procurement and Operations Specialist
Caspack Corporation via Robert Half, Inc.
12.2023 - 05.2024
- Specialized in procurement of corrugated boxes, paraffin wax, and clamshells from various domestic suppliers, optimizing supply chain to meet production needs effectively
- Developed and implemented strategic planning for peak and off-peak periods, enhancing operational efficiency and responsiveness
- Innovated office workflow organization procedures, significantly improving administrative operations
- Designed and established inventory management system to efficiently segregate waxed from non-waxed boxes, streamlining warehouse operations
- Conducted rigorous visual inspections of box artwork to ensure compliance with printing specifications and quality standards
- Performed detailed inspections of all incoming corrugated boxes to verify board and liner specifications, as well as internal dimensions, ensuring product quality and consistency
- Managed estimation and procurement of paraffin wax for production needs, closely collaborating with suppliers to secure optimal pricing and timely delivery
- Partnered with plant manager to ensure timely availability of essential goods, facilitating uninterrupted production processes
- Implemented cloud-based time clock system across two locations, enhancing payroll processing and time management accuracy
- Collaborated closely with Vice President of Sales and Marketing to address and fulfill all sales and marketing requests, ensuring alignment with business objectives
- Supported additional Caspack location by coordinating shipments and managing procurement activities, demonstrating flexibility and multi-site operational management
- Conducted inventory valuation audits for different categories of products.
- Improved operational efficiency by streamlining processes and implementing new systems.
- Collected, arranged, and input information into database system.
Operations and Procurement Manager
Mutual Industries North, Inc. Dba Bilt-Rite Mastex
05.2005 - 04.2023
- Led all operations and supply chain functions for Bilt-Rite Mastex Health and Mutual Beauty Manufacturing, driving operational excellence and delivering significant cost savings
- Provided expert procurement and procedure recommendations to improve business results and decrease costs, reporting directly to company president
- Effectively managed stock levels and pricing plans for multiple product lines, optimizing inventory turnover and minimizing stock outages
- Utilized data analysis to strategically choose new products, resulting in improved customer satisfaction and increased sales
- Managed, trained, and developed supervisors and lead personnel, fostering high levels of employee engagement and performance
- Collaborated with internal teams including Sales & Marketing, Finance/Credit, IT, Logistics, and HR to ensure cross-functional success of initiatives and enhance overall company performance
- Served as a liaison for logistics and distribution to ensure efficient operations among warehouses in PA, FL, and CA (3PL & LTL), optimizing transportation networks and reducing transportation costs
- Key achievements: Successfully negotiated with both domestic and international vendors, achieving remarkable cost reduction of over 28%
- Conducted comprehensive research, conceptualized, and executed distinctive technological solution, resulting in a notable increase of more than 20% in manufacturing department efficiency
- Efficiently improved accuracy and speed of shipments by impressive 15%.
- Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
Manager, Marketing, Operations and Sales
Star Medical Systems
01.1994 - 12.2004
- Led business development initiatives by executing strategic sales and marketing programs, resulting in notable sales and revenue growth
- Successfully implemented vertical and trade publication ads, as well as targeted email campaigns to drive sales and attract prospective customers
- Actively engaged with potential customers at trade shows and various events, skillfully generating valuable sales leads
- Conducted thorough assessment of existing marketing programs, identifying areas for improvement and cost reduction
- Received recognition for exceptional job performance and surpassing revenue and operational targets, leading to promotion from Regional Sales Associate to Manager of Marketing and Operations.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
Education
Bachelor of Science - Marketing
Syracuse University
Syracuse, NY05.1994
Skills
- Operational Efficiency
- Project Management
- Planning and coordination
- Materials Estimation
- Logistics Management
- Problem-solving abilities
- Active Listening
- Effective Communication
- Teamwork and Collaboration
- Process Improvement
- Reliability
- Professionalism
- Adaptability
- Written Communication
- Multitasking
- Organizational Skills
- Attention to Detail
Timeline
Procurement and Operations Specialist
Caspack Corporation via Robert Half, Inc.
12.2023 - 05.2024
Operations and Procurement Manager
Mutual Industries North, Inc. Dba Bilt-Rite Mastex
05.2005 - 04.2023
Manager, Marketing, Operations and Sales
Star Medical Systems
01.1994 - 12.2004
Bachelor of Science - Marketing
Syracuse University
Key Qualifications
• Operations Management
• Process Improvement
• E-Commerce Solutions
• Global Strategic Sourcing
• Data Analysis and Reporting
• Logistics and Transportation
• Team Leadership
• Quality Assurance
• Product Costing
• Site Safety and Compliance
• Warehouse Management
• IT Support (Management and Security)
• Inventory Management
Computer Skills
- Sage 50 Quantum Accounting (ERP)
- Microsoft Dynamics GP (ERP)
- Microsoft Office, Teams and Outlook
- UPS / FedEx Shipping Software
- Acroprint Time Management Software
- Uattend Time Clock Management Software
- AS400 with Mocha Emulation
- Keubix TMS Logistics Software
- Endicia Postage Software (USPS)
- Splashtop / Teamviewer Remote Access
- VIPRE for Virus Protection
- Blue Iris Video Monitoring Software
Web
https://bold.pro/my/william-palmer-230703111934/210
Linkedin - www.linkedin.com/in/willpalmer
Hobbies and Interests
- Watching / Playing Football
- My Doodle, Henry
- Listening to Music
- Traveling to New Destinations
- Playing Basketball
Accomplishments
- Supervised team of up to 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved greater efficiency by introducing UAttend for Time Clock and Attendancetasks.
- Achieved 100% Product Satisfaction through effectively helping with Quality Control of Printed Corrugated Boxes.
Quote
Sometimes the questions are complicated and the answers are simple.
Dr. Seuss
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