Self-motivated professional successful in seizing viable opportunities for expansion and innovation in construction project management. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational teams, sub - contractors and laborers.
Overview
12
12
years of professional experience
Work History
Owner/Operator
Dynamic Construction
03.2023 - Current
Oversees end-to-end business processes to maintain proficiency and profitability.
Consults with customers to assess needs and propose optimal solutions.
Trains and motivates employees to perform daily business functions.
Oversees business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Creates realistic budgets based upon costs and fees for successfully operating business.
Manages day-to-day business operations.
Interacts well with customers to build connections and nurture relationships.
Cultivates and strengthens lasting client relationships using strong issue resolution and dynamic communication skills.
Negotiates price and service with customers and vendors to decrease expenses and increase profit.
Owner/President of Operations
White Glove Construction, LLC
04.2016 - 03.2023
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Owner
White Glove Services
01.2012 - 04.2016
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Designed business plan to define concept, short-term and long-term goals and strategies.
Promoted business via social media to generate leads and maximize brand identity.
Education
General Studies, Commercial Design
University of Illinois At Urbana-Champaign
Champaign, IL
1985
General Studies
Parkland College
Champaign, IL
1984
High School Diploma -
Highland Park High School
Highland Park, IL
06.1983
Art History, Commercial Design
School of The Art Institute of Chicago
Chicago, IL
1983
Skills
Budget Development
Customer Relations
Profit and Loss Analysis
Google Docs
Manage Contracts
Cost Management
Financial Management
Microsoft Office
Hiring and Staffing
Financial Statements
Order Supplies
Staff Management
Client Service
Microsoft Windows
Verbal and Written Communication
Contract Negotiation Expertise
Business Management Principles
Business Planning
Corporate Social Responsibility
Manage Budgets
Microsoft Excel
Accomplishments
Supervised team of 24 Sub - Contractors and staff.
Managed a team of 24 in the completion of a Crowne Plaza Hotel renovation. This project consisted of the renovation of 5 floors & 193 guest rooms, 4 ballroom/banquet rooms and swimming pool complex.
Managed the remodeling of 2 - Granite City Brewery locations, 3 - Bakers Square restaurants and 1 - Village Inn location for BBQ Holdings, Inc. Working closely with the Director of Construction (BBQ Holdings, Inc.) and our team of sub - contractors.