William Parker
Temecula,CA
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
8
8
years of professional experience
Work History
Real Estate Agent
Reliable Realty
11.2022 - Current
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Sales Professional
DCH Auto Group
04.2019 - Current
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Enhanced customer satisfaction through personalized service and diligent followup.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
Universal Banker
BBVA Compass
01.2018 - 03.2019
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
- Streamlined account opening processes for increased efficiency in new customer onboarding.
- Enhanced cross-selling capabilities by offering tailored financial products and services to existing clients.
- Strengthened customer relationships with proactive communication and timely resolution of queries or concerns.
Personal Banker
Wells Fargo Bank
10.2015 - 12.2017
- Maintained friendly and professional client interactions at all times
- Answered clients’ Questions about the purposes and details of financial plans and strategies
- Opened accounts with a cross sale ratio of 3 products opened
- Advised clients on mortgage, educational and personal loans
- Executed wire transfers, stop payments and account transfers
- Pulled daily branch Growth and Customer Experience reports
- Business Advocate
- Financial Literacy, Wells Fargo at Work Program.
Education
High school Diploma -
Escondido Charter
Escondido, CA01.2014
Skills
- Excellent time management skills
- 40 WPM typing speed
- Savvy relationship-builder
- Customer Relationship Building
- Sales Pipeline Management
- Product knowledge
- Client Account Management
- Customer Retention
References
- Levi Eck, General Sales Manager (DCH Auto Group), 951-970-8420
- Cathie Kong, Reliable Realty, 951-234-2161
- Steve Scheunemann, Internet Sales Manager (DCH Auto Group), 909-238-3787
Projects
Wells Fargo At Work Program, Teamed up with local businesses and their employees to present financial literacy. Assessed clients needs to meet financial goals. Business Advocate Program, Business advocate to all business clients. Helped manage and maintain positive cash flow while planning for their future.
Timeline
Real Estate Agent
Reliable Realty
11.2022 - Current
Sales Professional
DCH Auto Group
04.2019 - Current
Universal Banker
BBVA Compass
01.2018 - 03.2019
Personal Banker
Wells Fargo Bank
10.2015 - 12.2017
High school Diploma -
Escondido Charter
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