Detail-oriented leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Shipping/Logistics Associate
SCHUNK Intec
10.2023 - Current
Preparing toolholding, workholding automation, spare parts, and other products for shipment using SCHUNK's packaging procedures to customers
Order picking, packing, and processing of small, medium packages and LTL freight
Receiving, putting up stock, and otherwise handling inventory
Maintaining records, files, and a clean and safe working environment
Verifying items received by comparing purchase orders and packing lists/invoices
Using material handling equipment including pallet jacks, fork trucks and others as required to perform responsibilities.
Minister of Music
Evans Grove Missionary Baptist Church
08.2018 - Current
Responsible for leading, directing and organizing a comprehensive worship environment that is respectable and inviting to all
Assist pastor in planning Sunday morning service by selecting music for worship during church services
Assist pastor in planning and organizing special events throughout the year including concerts, seasonal programs, and community outreach events
Record and Pre-record music for worship and schedule weekly rehearsals.
Logistics Coordinator/ Specialist
Nordstrom Inc.
01.2018 - 09.2023
Received freight, unpacked and delivered newly arrived merchandise to selling departments
Prepared and shipped customer's orders following quality, packing and shipping standards
Utilized inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes
Established and monitored company performance metrics for order fill rate, on time delivery, equipment utilization, and Inventory accuracy
Utilized metrics and audits to quantify operational performance and to developed strategies and tactics that drove operational excellence throughout the store
Resolved operating difficulties and focused on implementing resolutions
Worked with Sales management to ensure proper communication and training is maintained.
Delivery Driver
Domino's Pizza
08.2022 - 12.2022
Made safe deliveries
Implemented great customer service to all customers
Helped with cleaning duties for front and back of house
Helped with prep as needed.
Team Member/ Line Cook
Penn Station East Coast Subs
04.2017 - 12.2020
Provided excellent customer service to patrons of the store, ensuring immediate attention to requests for assistance
Prepared food assembly lines utilizing various tools in store (meat cutters and slicers) to ensure ample supplies were available to efficiently complete customer orders
Assisted other restaurant staff with various tasks as needed, including retrieval of food supplies, equipment, and utensils to and from storage and work areas
Carried out marketing plans designed to extend community outreach and increase store patronage
Ensured store cleanliness and tidy, neat appearance of all public areas both in and around store.
Prep Cook/Dishwasher
Nordstrom
04.2015 - 12.2017
Prepared daily offerings following specified rotational menus for the Bistro and the Café
Performed simple food preparation tasks, such as slicing up meats, fruits, and vegetables
Followed prep lists created by chefs
Cleaned and sanitized dishes and kitchen equipment
Maintained necessary waste and transfer logs
Received and put away orders, following first in, first out rotation, when assigned by the manager
Deep cleaned and organized the kitchen at the end of every shift.
Stockroom Associate
Target
03.2015 - 06.2017
Unloaded boxes in an orderly fashion, which decreased merchandise off load time
Accurately tracked, processed, and documented new merchandise and supplies
Ensured accurate labeling, logical placement, neat arrangement, and cleanliness was maintained in the stockroom
Separated merchandise by departments and put merchandise on the sales floor
Helped set up marketing displays before major buying seasons, such as back to school and the holidays, including dressing and arranging mannequins
Precisely hung and sized all clothing within or before allotted time
Censored shoes, clothes, and other received merchandise, which reduced thief by 30%
Always maintained a clean and safe workspace.
Retail Sales/ Customer Service Associate
HomeGoods
02.2014 - 03.2015
Successfully assisted customers with product selections and purchases, e-service transactions
Achieved daily sales goal by cross selling and promoting additional products and services, based on customer's past purchases and preferences
Excelled within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds
Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
Dishwasher
Pizza Inn
04.2013 - 01.2014
Cleaned all prep equipment, silverware, glassware, and dishes to strict sanitation requirements
Operate the dishwasher as needed; keep the dish storage, service line, and prep areas organized and clean
Assist kitchen staff and follow instructions to keep operations moving as smoothly as possible.
Retail Sales/ Customer Service Associate
Art Institute Student Supply Store
09.2012 - 01.2013
Welcomed customers and provide excellent customer service
Operated sales activities and manage transactions accurately
Scanned and package products for customers
Assisted customers in locating products
Answered customer inquiries and resolve any issues or complaints.
Education
Associate of Arts - Graphic Design
Art Institute of Raleigh-Durham
Durham, NC
Skills
SAP
Cooking
Illustration/Design
Microsoft Office
Adobe Suite (including Photoshop, Illustrator and Indesign etc)