William Parris
Totowa,NJ
Summary
Dynamic Office Administrator with a proven track record at Mission Mailers, enhancing office operations and client satisfaction. Expert in administrative support and bilingual communication, I excel in Microsoft Suite and possess exceptional organizational skills. My leadership has significantly improved business standards and operational efficiency, showcasing my ability to manage and uplift team performance.
Overview
14
14
years of professional experience
Work History
Office Administrator
Mission Mailers
Englewood Cliffs, NJ
10.2021 - 02.2024
- Receiving calls from clients and scheduling them appointments with an attorney
- Receive and sort police reports to determine possible clients for attorneys
- Stuffing mail with advertisements for clients based on their accident
- Keeping track of inventory and picking up whatever is needed
- Overlooking quality control and maintaining high standards for our advertisements and call intakes
- Sending out OPRA requests to districts
- Mail drop offs
Barista
Barnes & Noble
Woodland Park, NJ
08.2019 - 02.2020
- Ensure full customer satisfaction
- Properly make drinks with specific customer requests
- Engage with customer and offer barnes and noble membership
- Clean everyday to ensure proper hygienic conditions
- Keep up with latest seasonal drinks and menu options
- Communicate with other baristas to ensure all procedures are properly taken throughout the day
Customer Service Representative
BestBuy
Paramus, NJ
09.2016 - 09.2017
- Ensure full customer satisfaction
- Offer damage protection on certain items
- Offer credit services that have special deals
- Exchanging items
- Setting up geek squad appointments
- Taking phone calls
- Inventory
- Helping customers with any questions about their products
- Getting items ready for store pick up
- Store Cleanliness
- Heavy item carry outs
Machine Operator
ASP
Totowa, NJ
01.2013 - 01.2016
- Manufacturing plumbing equipment
- Ensuring measurements are accurate
- Proper maintenance on machines to ensure high quality performance
Cashier/Customer Service
Target
Fairfield, NJ
01.2010 - 01.2013
- Handled cash transactions
- Processed returns
- Offered credit cards and protection plans to customers
Education
Passaic County Technical Institute - Criminal Justice
Passaic County Technical Institute
Wayne, NJ06-2010
Skills
- Office Administration Expertise
- Administrative Proficiency
- Customer Support Specialist
- Office Operations Oversight
- Leadership
- Microsoft Outlook
- Time management
- Mail handling
- Database entry
- Operations management
- Managing office supply inventory
- Administrative support
- Scanning and copying
- Typing
- Proficient in Dispute Management
- Microsoft Office
- Personal injury law
- Spanish
- English
- Writing skills
- Organizational skills
- Final Cut Pro
- Video editing
- Video production
- Filming
- Manufacturing
- Microsoft Excel
- OPRA
Languages
- English, Expert
- Spanish, Fluent
Timeline
Office Administrator
Mission Mailers
10.2021 - 02.2024
Barista
Barnes & Noble
08.2019 - 02.2020
Customer Service Representative
BestBuy
09.2016 - 09.2017
Machine Operator
ASP
01.2013 - 01.2016
Cashier/Customer Service
Target
01.2010 - 01.2013
Passaic County Technical Institute - Criminal Justice
Passaic County Technical Institute
Similar Profiles
Gilberto RamirezGilberto Ramirez
Lead Machine Operator at Georgia Pacific MailersLead Machine Operator at Georgia Pacific Mailers
Grace LauderdaleGrace Lauderdale
Crisis Case Manager at Mission Arlington/Mission MetroplexCrisis Case Manager at Mission Arlington/Mission Metroplex
Sarah RossSarah Ross
Perioperative Registered Nurse at Mission Hospital Mission ViejoPerioperative Registered Nurse at Mission Hospital Mission Viejo
Jeness RamosJeness Ramos
Nursing Student at Passaic County Community CollegeNursing Student at Passaic County Community College
Javon JohnsonJavon Johnson
Salesman at Route 46 MitsubishiSalesman at Route 46 Mitsubishi