Summary
Overview
Work History
Education
Skills
Timeline
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William Patterson

Merrimack,NH

Summary

Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.

Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.

Overview

8
8
years of professional experience

Work History

Account Executive

Concrete Systems Inc
Hudson, NH
07.2022 - Current
  • Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
  • Identified client business needs by gaining understanding of goals, objectives and processes.
  • Recorded and maintained sales prospect and sales data within customer relationship management system.
  • Delivered services to clients to secure additional business and grow revenue streams.

Freelancer

Nagler Group
Bedford, NH
04.2022 - Current
  • Gathered, organized and input information into digital database.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Generated reports detailing findings and recommendations.

Account Executive

Single Digits Inc
Bedford, NH
04.2022 - 06.2022
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.

Amazon Courier

Cole Logistics
Nashua, NH
08.2021 - 04.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Amazon Courier

ABC Package Express
Nashua, NH
04.2019 - 08.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.

Cook

Giovannis Roast Beef & Pizzeria
Nashua, NH
11.2018 - 07.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Business Sales Executive

Comcast Business Services
Manchester, NH
04.2017 - 11.2018
  • Calculated sales commission for sales team of [Number] representatives.
  • Worked independently with minimal supervision.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

High School Diploma -

Merrimack High School
Merrimack, NH
07.2001

Skills

  • Business Growth Opportunities
  • Petty Cash Management
  • Accounts Payable and Accounts Receivable
  • Tax Computing
  • Account Management
  • Personnel Accountability
  • Customer Relationships
  • Business Development and Planning
  • Entry Recording
  • Effective Project Completion
  • Executive Leadership
  • Energetic and Outgoing

Timeline

Account Executive

Concrete Systems Inc
07.2022 - Current

Freelancer

Nagler Group
04.2022 - Current

Account Executive

Single Digits Inc
04.2022 - 06.2022

Amazon Courier

Cole Logistics
08.2021 - 04.2022

Amazon Courier

ABC Package Express
04.2019 - 08.2021

Cook

Giovannis Roast Beef & Pizzeria
11.2018 - 07.2021

Business Sales Executive

Comcast Business Services
04.2017 - 11.2018

High School Diploma -

Merrimack High School

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