William Peh
Automotive Technician
Aurora,CO
Summary
Dedicated automotive professional with extensive experience at Schomp Subaru, excelling in vehicle diagnostics and customer service. Proven track record of enhancing shop efficiency and client satisfaction through proactive problem-solving and meticulous maintenance. Committed to continuous learning and delivering high-quality repairs, ensuring optimal vehicle performance and safety.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Lube Technician Team Lead
Schomp Subaru
05.2021 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Checked fluids, tires, brakes, and other systems as part of inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
- Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
- Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
Level B Mechanic
Schomp Subaru
05.2021 - Current
- Streamlined workflow processes by maintaining accurate records of completed tasks within the shop management system.
- Boosted clientele trust by consistently delivering exceptional service, resulting in repeat business and referrals.
- Diagnosed complex mechanical issues with advanced diagnostic tools to ensure accurate repairs were made.
- Minimized downtime through proactive equipment maintenance, reducing costly breakdowns and delays.
- Collaborated with fellow mechanics for the successful completion of larger repair projects.
- Maintained a safe and clean work environment, adhering to all safety protocols and guidelines.
- Assisted customers with understanding necessary repairs, providing clear explanations for better decision making.
- Conducted test drives after repairs were completed to ensure vehicles performed optimally and safely.
- Increased overall efficiency by effectively prioritizing repair tasks based on urgency and complexity.
- Updated job knowledge by participating in ongoing training seminars and workshops to stay current with industry advancements.
- Enhanced customer satisfaction by completing repair jobs in a timely and efficient manner.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Improved vehicle functionality by performing routine maintenance and repairs on various automotive systems.
- Elevated shop reputation through attention to detail, diligence, and commitment to quality workmanship.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested equipment to locate worn and damaged parts.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Disassembled defective parts to make proper repairs.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Coordinated with parts department to determine availability of necessary components.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Technician Apprentice
Schomp Subaru
05.2021 - Current
- Enhanced technical knowledge through ongoing professional development opportunities such as attending relevant workshops and trainings.
- Minimized errors during installations by meticulously following established guidelines for assembling, wiring, and calibrating equipment.
- Reduced equipment downtime by conducting regular preventative maintenance and identifying potential issues before they escalated.
- Demonstrated adaptability and flexibility under pressure by quickly adjusting to changes in project scope, timeline, or client requirements.
- Checked heavily used equipment daily and performed basic repairs.
- Improved overall system performance by assisting in the installation, configuration, and testing of new hardware components.
- Achieved timely completion of assigned projects by collaborating with team members and utilizing strong organizational skills.
- Completed detailed reports outlining work performed, including any recommendations for future improvements or upgrades required.
- Replaced and installed new equipment and parts.
- Developed strong relationships with clients through clear communication, professionalism, and consistent delivery of high-quality results.
- Followed all standard safety practices to avoid accidents as per company regulations.
- Enhanced system functionality by performing routine maintenance and troubleshooting tasks.
- Expanded technical skill set by actively seeking opportunities to work on various types of equipment and systems, gaining experience in diverse industrial settings.
- Identified major problems with system and notified supervisor before ordering replacement parts.
- Exceeded project deadlines consistently with effective time management skills while juggling multiple assignments simultaneously.
- Assisted senior technicians with complex repairs, gaining valuable hands-on experience in advanced troubleshooting techniques.
Education
High School Diploma -
Aurora Central Highschool
11700 E 11th Ave, Aurora, CO 8001005-2021
High School Diploma -
Pickens Technical College
Aurora, CO05-2021
Skills
- Customer service
- Dependable and responsible
- Problem-solving
- Fluid checks
- Automotive diagnostics
- Hardworking and dedicated
- Willing to learn
- Automobile repair
- Vehicle diagnostics
- Maintenance and repairs
Certification
- Maintenance Light Repair Service Technician Certificate
- Master Automotive Service Technician Certificate
- ASE Refrigerant Recovery and Recycling Certificate
Timeline
Lube Technician Team Lead
Schomp Subaru
05.2021 - Current
Level B Mechanic
Schomp Subaru
05.2021 - Current
Technician Apprentice
Schomp Subaru
05.2021 - Current
High School Diploma -
Aurora Central Highschool
High School Diploma -
Pickens Technical College
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