William Peltzer
Wilmington,NC
Summary
A highly analytical professional with a unique blend of scientific and information technology expertise. Renowned for meticulous attention to detail and exceptional communication skills, which foster effective collaboration. Proficient in Agile Project Management methodology, ensuring streamlined project execution. Possess a proven track record in time, resource, and inventory management, coupled with comprehensive project oversight. Specialize in building integrations for banks, payment processors, mailing companies, and third-party applications within the financial industry.
Overview
11
11
years of professional experience
Work History
Software Engineer
Vantaca LLC
Wilmington, NC
01.2023 - Current
- Working closely on our integrations team, lead by the founding developer, helped redesign the banking integration and external API available for partner and customer use
- In the last year, built a dozen new banking integrations ranging from small local banks, to regional and national partners
- Built both API based and sftp file transfer based integrations
- Enhanced existing external API from creating additional unique endpoints to improving performance
- Worked with DevOps team to develop the scripting/automation of customer database/environment creation
- Help DevOps develop dashboards to assist with monitoring of our clients environments to identify potential areas of failure due to work load
- Assist sales team in building new API functionality to pull client specific metrics
- Data modelling through use of Power BI.
Application Support Manager
Vantaca LLC
Wilmington, NC
01.2021 - 01.2023
- As a key member of the Vantaca Leadership Team, helped grow the company from 1M ARR to 15M ARR, with growth projections leading to 50M ARR
- Lead team of Support Engineers through troubleshooting client issues ranging from end-user mistakes, additional data requests, data analytics, custom reports, to code fixes and debugging
- As Manager, work with individual team members to help foster professional growth
- Oversee the creation and migration of customer databases through Azure cloud services
- Provide insight and training on API configurations, troubleshooting and documentation, both for standard API as well as Vendor specific
- Implement evolving quarterly KPI’s to track data and metrics about departments throughput and coordinate with Success Teams for optimal resolution times
- Act as primary escalation point for banking integration escalations with all our integrated banking partners
- Write requirements for submitted code bugs for engineers to optimize workflows, improve coding practices, and reduce overall code inconsistencies
- Follow Agile methodologies for scoping, planning, designing, testing, and implementing bug/hotfixes
- Write, review, and approve documentation for all system areas in both Confluence and Guru
- Provide working knowledge of both front end and back end systems to effectively communicate between departments.
Data Migration Manager
Vantaca LLC
Wilmington, NC
01.2020 - 01.2021
- Provide both Product and Project Management for the Data Migration Team
- Assisted in designing the scope and processes used in the migration of clients' data from their prior software
- Assisted with managing client and team member expectations as we facilitate the migration of clients' data
- Assisted developers with interpreting and understanding prior clients' software and data formats
- Analyzed and evaluated competing software to familiarize the team with industry standards and practices
- Oversaw the Product management of building an industry leading unique migration process to extract competitors’ data so that it can be converted onto our platform
- Utilize SQL and C# to build, streamline, and execute migration policies
- Worked with Lead Migration Developer to build a fully customizable migration process for each customer
- Effectively co-designed an internal, customized, industry specific ETL tool to extract client’s data.
Data Implementation Specialist
Vantaca LLC
Wilmington, NC
01.2019 - 01.2020
- Sole member of the Data Implementation Team
- Worked closely with and assisted both the development team and client success teams
- Implemented Agile methodologies for how to create, improve and execute a new data migration process
- Utilize cloud-based software technologies to improve and streamline existing processes
- Served as Project Manager for Implementation team, as well as onboarding new clientele
- Manage daily tasks, as well as monthly projects to insure we meet deadlines and customer expectations
- Ensured clear communication between leadership and clientele so that project milestones are completed effectively.
Forensic Chemist
WPD Crime Lab
Wilmington, NC
01.2015 - 01.2019
- Primary Forensic Chemist responsible for testing seized evidence for controlled substances
- Performs physical and chemical examinations of physical evidence using quantitative and qualitative laboratory techniques, procedures, and approved protocols help with redesign and implementation of LIMS system, and increasing laboratory instrument up time with routine maintenance checks and repairs
- Tested over 200 drug cases, involving over 10,000 evidence items in the past year alone
- Maintains chain of custody and integrity of evidence
- Reduced case load turnaround time by 50%
- Streamlined instrument maintenance and repair schedule
- Implemented system back-ups and lab networking for all lab data
- Researched technical journals, textbooks, chemical manuals, determine the best methods of performing analytical testing.
Analytical Chemist
USDA-Food Safety Inspection Service
Alameda, CA
01.2014 - 01.2015
- Member of the special projects team
- Responsible for updating, revising, and developing new methods of analysis
- Methods consisted of practices for testing domestic and import meat products for pesticide residue in bovine, porcine, poultry, and equine samples
- Performed routine testing using HPLC, UPLC, GC-MS, LC/MS/M instrumentation
- Responsible for routine maintenance on HPLC, UPLC, GC-MS, LC/MS/M instrumentation
- Member of special projects research team, responsible for updating and improving analytical methodologies
- Researched technical journals, textbooks, chemical manuals, and other source materials to determine the best methods of performing analytical testing.
Education
Bachelor of Science - Chemistry -
University of North Carolina
Wilmington, NC01.2011
Skills
- Azure cloud services
- SQL (SSMS/T-SQL)
- C#
- Agile Project Management methodology
- Audit preparation
- GIT
- JIRA
- Guru
- Azure DevOps pipelines
- SharePoint Admin
- Feature and Application Implementation
- Operational Analysis
- Software Development Life Cycle (SDLC)
- Efficient data management
- Team Collaboration
- Troubleshooting and resolution
- Code reviews
- Testing and deployment
Websites
References
Reference contact information available upon request.
Timeline
Software Engineer
Vantaca LLC
01.2023 - Current
Application Support Manager
Vantaca LLC
01.2021 - 01.2023
Data Migration Manager
Vantaca LLC
01.2020 - 01.2021
Data Implementation Specialist
Vantaca LLC
01.2019 - 01.2020
Forensic Chemist
WPD Crime Lab
01.2015 - 01.2019
Analytical Chemist
USDA-Food Safety Inspection Service
01.2014 - 01.2015
Bachelor of Science - Chemistry -
University of North Carolina
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