WILLIAM PENA
Rochester,NY
Summary
Production Operator supporting medical manufacturing through equipment monitoring, HMI operation, and controlled changeovers. Experienced with packaging and label checks, identifying production issues, and escalating concerns to maintenance or quality teams. Safety-focused and interested in developing mechanical, electrical, and automation skills through a mechatronics apprenticeship.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Production Operator (Cast Molding)
CooperVision
Rochester, NY
04.2026 - Current
- Operate and monitor production equipment in a medical manufacturing environment while following safety, quality, and documented process requirements.
- Utilized HMI interfaces for daily production, facilitating efficient process and solution changeovers.
- Perform packaging, blister, and label checks to support product quality and accuracy.
- Identified equipment or process abnormalities, communicated the issues to maintenance and quality staff, ensuring safe and timely return to normal operation.
Product Warehouse SWAT / Product Flow Specialist
Best Buy
Rochester, NY
09.2023 - 07.2026
- Collaborated with leadership and team members to streamline logistics, stocking, and order preparation in a fast-paced environment.
- Executed loading and unloading of large electronics and appliances, ensuring safety and organization in warehouse operations.
- Conducted cycle counts and inventory audits to ensure accuracy of warehouse stock and resolve discrepancies.
Delivery Station Associate
Amazon
Rochester, NY
04.2022 - 09.2024
- Achieved daily productivity and safety targets in a high-volume operation.
- Received, scanned, and sorted packages, ensuring accurate inventory flow and adherence to quality-control standards.
- Processed orders, shipments, and exception cases in Amazon tools.
- Supported Amazon fulfillment workflows and daily associate operations.
- Monitored inventory records using Amazon tracking systems.
Education
Applied Computer Technology
Rochester Institute of Technology
Rochester, NY01-2023
High School Diploma -
East Longmeadow High School
East Longmeadow, MA06-2018
Skills
- Automated production equipment
- HMI operation
- Manufacturing changeovers
- Quality and label verification
- Safety procedures
- Process documentation
- Equipment monitoring and issue escalation
- Inventory auditing and cycle counts
- Warehouse operations
- Microsoft Office
- English and ASL
Personal Information
Title: MECHATRONICS / INDUSTRIAL MAINTENANCE APPRENTICE
Languages
English
Full Professional
American Sign Language (ASL)
Native/ Bilingual
Timeline
Production Operator (Cast Molding)
CooperVision
04.2026 - Current
Product Warehouse SWAT / Product Flow Specialist
Best Buy
09.2023 - 07.2026
Delivery Station Associate
Amazon
04.2022 - 09.2024
Applied Computer Technology
Rochester Institute of Technology
High School Diploma -
East Longmeadow High School